Every review we hold for the Newport office, from every platform, shown as written. First names only.
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5/5
GoogleHad a viewing of 2 Mount Pleasant, Hengoed today and Josh was extremely helpful and knowledgeable about the property. We were able to ask questions and have a good look around the property and gardens . Made the whole experience very easy Mel and Paul Bostock
Melanie Β· 6 July 2022
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5/5
GoogleExcellent service from Bethan Jones who recently helped my partner and I find a home to let. Bethan was extremely efficient and guided us step by step through the entire process. Very happy with our experience and would highly recommend. Thank you very much.
Nick Β· 27 August 2022
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5/5
GoogleExcellent service from Bethan Jones who recently helped my partner and I find a home to let. Bethan was extremely efficient and guided us step by step through the entire process. Very happy with our experience and would highly recommend. Thank you very much.
N Β· 10 August 2022
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4/5
GoogleKaeden was so helpful with renting my Newport home. We got home within short period of time. Thank you very much kaeden and the team. π β¦
Akshita Β· 30 December 2023
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5/5
GoogleJust want to give a huge thanks to Ollie for showing us a great house, Stevie for getting the ball rolling and especially LISA for taking care of everything else all the way through. Great team at Peter Alan, they really know their stuff, are very professional and very patient with all our questions.
Thanks again,
Peggy Bird
Peggy Β· 7 July 2019
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5/5
GoogleFirst class service from first contact with Molly who talked me through the procedure who was very professional, and Kyle who kept me informed as it went on the market which the house sold in the first viewings with Nathan and then Claire who was absolutely fantastic as the buyer was a bit difficult and as a go between kept me informed with all that was happening as I was a ready to pull out a few times and said we will get it over the line Chris trust me and she did. I would recommend them to anyone who asked who sold your house as it was a pleasure to deal with them
Chris Β· 26 August 2023
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5/5
GooglePhoebe was helpful and enthusiastic in arranging the rental of our flat. She explained everything clearly and gave clear instructions on what we had to do our end. I am so pleased that Peter Alan are managing our rental.
Penny Β· 8 December 2022
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5/5
GoogleVery professional and friendly. That was great experience!
Phoebe was very helpful and kind during this stressful time and thanks to her we are now in our new home!
Εukasz Β· 1 October 2023
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5/5
GoogleKaeden has been very friendly and provided the right level of communication during the process we are currently going through to let out my property
Peter Β· 30 December 2023
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5/5
GoogleOne of my best experiences with a letting Agency, I was delay by a different agency, I decide to not wait, find a new house to apply for with Peter Alan - Newport in less then one week I get the keys of my new home, my agent Nick was top, thanks guys!
Stefan Β· 6 July 2020
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5/5
Googlefantastic service off James, in the Peter Alan Newport rental branch. Well done James on your professionalism, helpfulness and managing to find exactly the house and budget required in such a short time. Hope youβre paid well as you deserve it and if not, ask for pay rise. Would definitely recommend you. Thank you James!
Amanda Β· 7 July 2019
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5/5
GoogleAll the team I dealt with were attentive and very helpful , I mainly dealt with Phoebe Redman and Bethan Jones and both of them answer all my questions and emails very quickly. I would definitely recommend dealing with this agency.
Callum Β· 6 July 2022
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5/5
GoogleRented a flat with Peter Alan and needed to move in a hurry. Phoebe went above and beyond to get me sorted out and turn around the whole tenancy in less than 24hrs while remaining professional throughout.
The service was second to none.PositiveResponsiveness, Quality, Professionalism, Value
Nick Β· 27 August 2021
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5/5
GoogleHaving dealt with an old fashioned experienced company in Usk, in the past. This company is very organised and super professional, polite and friendly in comparison. They've kept me in loop, letting me know about an offer I put on a house. I would definitely recommend this estate agents
Chantalle Β· 3 January 2025
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5/5
GoogleEbony the maintenance manager in Newport has been an angel! Very helpful service and for 4/5 years Iβve had no issues with the company despite me feeling like a pain in the bum with lots of questions. Itβs very nice to have someone relatable and caring to correspond with! X
Samina Β· 6 July 2020
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5/5
GoogleI would like to thank the whole of Peter Alan on my purchase of my first property. I would like to thank Matthew for showing me around and Connor for helping me find my first house. I would definitely recommend and if we ever move I would use them again.
Tamas Β· 6 July 2020
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5/5
GooglePhoebe at Peter Alan was helpful, trustworthy and transparent. She was completely professional, but also friendly and enthusiastic about the properties, and it felt like I was viewing with a friend! She made me feel like I could trust in the process and she was extremely quick with communication, answering the many questions I had while reassuring me no question was silly when I felt like I was asking the obvious.
My moving process has been smooth and swift.
Rosie Β· 7 April 2023
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5/5
GoogleWe met with Molly Davies last week for an appraisal, we found her to be knowledgeable in all aspects of her job as well as providing us with a professional and well researched appraisal. Molly is a very pleasant and approachable person and is a credit to Peter Alan.
Sue Β· 6 July 2020
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5/5
GoogleGreat work from Claire Barry and the team. They kept me up to date on every aspect of my buying and selling journey. Peter Alan have always been great and have used many times. Can't recommend them enough.
Stuart Β· 6 July 2022
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5/5
GoogleI would highly recommend Peter Alan - Newport Branch. Well professional and friendly staff who helped us a lot for stressless moving to our house. Thank you Bethan for the service.
Keep up the good work.
Dilhan Β· 9 September 2022
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1/5
GoogleThis company only cater to the "white folks" and if a black person have an opinion about it, they will falsely accuse you of "making inappropriate comments".
Dear Peter Alan, save yourself the stress and write the historical moniker "for whites only" on your properties.
Michelle Β· 7 May 2023
Agent replied Β· 6 July 2023
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
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5/5
GoogleI would highly recommend Peter Alan - Newport Branch. Well professional and friendly staff who helped us a lot for stressless moving to our house. Thank you Bethan for the service.
Keep up the good work.
Shri Β· 27 August 2022
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5/5
GoogleHad a brilliant experience and outcome, thank you so much to the team in Newport for helping me and my partner get our first house. especially Lisa, Dan, and Nicholas, have a great rest of the year guys you deserve it.
Michael Β· 27 December 2021
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5/5
GoogleBig thank you to Phoebe, Cerys and Louis in the Newport office for all their support with finding a new property for me to rent. They have made the process quick and stress free :)!
Tyler Β· 9 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.