5/5
GoogleLauren and the rest of the Team at Luscombe's are always so helpful and make the experience easy and so simple.
Agent replied · 6 July 2023
Thank you so much William for the kind review.
Trusted Agent profile · Newport
Luscombe & Co Newport reviews
★★★★★
723 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 723 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant service as ever for our property . Timely responses to enquires and issues. Excellent.
Agent replied · 6 July 2023
Dear Heather, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you have had another fantastic experience with our company and that our services have met your expectations. Your satisfaction is our top priority and we strive to provide the best possible service to all of our clients. We are glad to hear that you have been receiving timely responses to your enquiries and issues. Our dedicated team works hard to ensure that every aspect of your property management is handled efficiently and effectively, so it is always a great feeling to receive positive feedback. Once again, thank you for your kind words and for choosing our company to manage your property. We look forward to continuing to provide you with the highest level of service in the future. Best regards
5/5
GoogleAmazing Customer Service over the phone when called the office. Spoke to a very patient and caring lady called Rikaya who couldn't have done more to accommodate my needs and questions.
Agent replied · 6 July 2023
Very glad that we have been able to help, and it is great to hear that our team have been able to assist you
5/5
GoogleVery happy . You always respond quickly and keep me updated. Great to have you to resolve any maintenance issues.
Agent replied · 6 July 2023
Thank you for the 5-star review! Happy to serve you!
5/5
GoogleA very professional and courtepus service at all times....far outweighs other agents we have previously dealt with! Many thanks Luscombe.
Agent replied · 6 July 2023
Thank you Moira for your 5-star review! We are happy to have provided you a WOW service!
5/5
GoogleWe have had a very positive experience with Luscombe & Co. They are always polite and friendly to deal with
Agent replied · 6 July 2023
Thank you so much Tom for the kind review!
5/5
GoogleGreat service, friendly, professional and easy to communicate with.
Agent replied · 26 July 2023
Thank you for your review, Bernardo! Providing excellent customer service is our priority, and we're pleased that we could meet your expectations. We appreciate your feedback and thank you for choosing our services.
5/5
Google"I would highly recommend Luscombe & Co, great estate agents."
Agent replied · 6 July 2023
Thank you so much Danjay for your kind review. We are happy to provide you wow service all these years!
5/5
GoogleGood communication and care
Agent replied · 31 July 2023
Thank you so much for your 5-star review! Cheers
5/5
TrustpilotExcellent friendly efficient service…
Excellent friendly efficient service gave sound advice
5/5
GoogleI been using Luscombes for quite a few years in Newport and would recommend them. Alan Still good thx
Agent replied · 6 July 2023
Thank you, Alan for choosing Luscombe & CO. We are happy to be at your service! Cheers!
5/5
GoogleFabulous service. Very helpful and a very friendly team on hand to help with anything regarding the property no matter how small. Very please for choosing luscombe & co. Would choose again
Agent replied · 6 July 2023
Great to hear and we are glad that we have been able to help
5/5
GoogleHighly recommend. Everything was delt with smoothly and professionally. Will definitely use again.
5/5
GoogleThe one and only best agency to make your dreams of a home true.
Agent replied · 6 July 2023
Thank you so much for your kind words! We are glad to hear that our customer service was top notch and that you were pleased with our timing. Our goal is always to provide the best experience possible for our clients, and it's great to know that we've succeeded in doing so for you. We appreciate your positive review and are grateful for your support. Thank you for choosing us as your letting agent!
5/5
GoogleVery good and competent staffs. I truly appreciate all your assistance. Highly recommended. Thank you
Agent replied · 6 July 2023
Thank you so much Ogunlana for the kind review. Cheers!
5/5
GoogleGreat phone service and also in store by Jess who works there very friendly and polite, helped me straight away with what I needed. Excellent service. 100% recommend
Agent replied · 6 July 2023
Great to hear, and very glad that Jess has been such a good help
5/5
GoogleQuite professional staff with prompt and polite responses to enquires. Also very helpful, Would definitely recommend anytime!
Agent replied · 6 July 2023
Thank you so much Okaro for your kind review! We are happy to help.
5/5
GoogleLovely experience with Felicia this morning from the Newport branch. Very helpful and very friendly. Thank you!
Agent replied · 6 July 2023
Thank you so much Alice for your 5-star review!
5/5
GoogleHighly recommend Luscombe lettings. Fantastic team and all very professional, friendly and helpful.
Agent replied · 6 July 2023
Great to hear, we are glad that we could help
4/5
GoogleIt was good experience as the staff are patience and understanding . I recommend strongly
Agent replied · 6 July 2023
Thank you so much funmilayo ogundipe for the kind review!
5/5
GoogleI spoke to a lady named anna, she was very helpful and made my experience with Luscombe a really good one would recommend
Agent replied · 6 July 2023
Thank you very much for your review, great to hear Anna is doing so well
5/5
GoogleIt was a pleasure to deal with Luscombe & Co. Quick responses. They were flexible as viewings as possible. Great service. Thank you
Agent replied · 6 July 2023
Thank you for your comments we are very glad that we have been able to help
5/5
GoogleI’ve used Luscombe & Co for 10 years, good reliable service.
Agent replied · 6 July 2023
Thank you for taking the time to leave a review! We are happy to hear that you have been a satisfied client for the past 10 years. Your feedback means a lot to us and we are glad that we have been able to provide you with good, reliable service. Thank you for choosing Luscombe & Co as your letting agent. We look forward to continuing to support you in the future.
5/5
GoogleAmazing service from start to finish. Ceejay was super helpful. Anna is awesome.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Luscombe & Co Newport
Has Luscombe & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Luscombe & Co, Newport won Platinum.
