5/5
GoogleI have used Luscombe & Co for a number of years now and they have never let me down. Excellent communication and service. Would highly recommend.
Agent replied · 6 July 2023
Thank you so much Kyle! Cheers to more years!
Trusted Agent profile · Newport
Luscombe & Co Newport reviews
★★★★★
723 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 723 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Google5/5
GoogleThe company have provided a great service and have been very professional. Lauren has all been very professional, prompt and clear in their communications. Highly recommended.
Agent replied · 6 July 2023
Thank you Yoganand for your kind review!
5/5
FacebookMaintenance needed in my rental property contacted Jess who was amazing and sorted all aspects promptly. Great customer service cannot recommend Jess highly.enough.
5/5
GoogleVery helpful team at Luscombe providing fast service. Spoke with a lovely woman called Rikaya who was able to provide a great deal of information and reduce the paperwork. Thank you very much for your help!!!
Agent replied · 6 July 2023
Great to hear, thank you for your feedback
5/5
GoogleLovely staff and excellent service! We were panicking as we had two weeks to find a property to move into. Thankfully Luscombe & Co were super efficient, and we were able to move in on time.
Agent replied · 6 July 2023
So glad to help and find you the perfect home :)
5/5
GoogleGreat level of service and are always prompt to respond to queries. They have very high standards and I would highly recommend!
Agent replied · 6 July 2023
Thank you so much for the kind review, Victor! Cheers!
5/5
GoogleI keep returning time after time to find new tenants and each time Luscombe continue to provide a fantastic service. I wouldn't go anywhere else.
Agent replied · 6 July 2023
Thank you so much Andrea for the kind review! We are humbled.
5/5
GoogleQuick and objetive comunication. On line service works very well and definetely is trustable.
Agent replied · 26 July 2023
Thank you for your review, Sarah! Providing a trustworthy and efficient online service is what we aim for. We appreciate your feedback and thank you for choosing our services. We look forward to continuing to serve you with trust and reliability.
5/5
GoogleLuscombe & Co have responsive staff who are always ready to be of help at all times.
Agent replied · 6 July 2023
Thank you for sharing your positive experience with Luscombe & Co! We believe that providing excellent customer service is key to our success and we always strive to be there for our clients whenever they need us. We hope to continue providing you with the best possible service in the future.
5/5
GoogleI had no experience of letting a property got put onto luscombe by a friend. Couldn't believe how easy they make it for you and help you all the way through every process.. great work....
Agent replied · 6 July 2023
Thank you, very glad that we have been such a help
5/5
GoogleI contacted Felicia to ask for some information about my tenancy agreement. She replied straight away with the information I required. Great, efficient service.
Agent replied · 6 July 2023
Thank you so much Sarah for the 5-star review! We are happy that Felicia has provided you our wow service.
5/5
GoogleI have been using Luscombe & Co as my letting agent for close on 7 years. Many tenants, no issues and always professional. I would always recomend.PositiveProfessionalism
Agent replied · 6 July 2023
Thank you Alan for being with Luscombe & CO all these years! Cheers!
5/5
GoogleProvide an excellent service. All staff are friendly, helpful and knowledgeable. Would recommend.
Agent replied · 26 July 2023
Thank you for your kind words, James! Providing a positive experience is our priority, and we're glad that we could meet your expectations. Your recommendation means a lot to us. If you ever have any further questions or need assistance, please don't hesitate to reach out.
4/5
GoogleThe property they post is exactly how it is. I made a decision without even visiting the property in person.Good staff manners.
Agent replied · 6 July 2023
Thank you so much Oyewale Oyesola for the kind review!
5/5
GoogleGood customer service, friendly staff and ready to assist with your immediate needs .recommend them 100%
Agent replied · 6 July 2023
Thank you so much for taking the time to leave us a review and for recommending our letting agency! It's always our goal to provide the best possible service and we're grateful for your kind words. If you ever need any assistance in the future, please don't hesitate to reach out to us. Thanks again for your support!
5/5
GoogleGood customer service, friendly staff and ready to assist with your immediate needs .recommend them 100%
Agent replied · 1 October 2023
Thank you so much for taking the time to leave us a review and for recommending our letting agency! It's always our goal to provide the best possible service and we're grateful for your kind words. If you ever need any assistance in the future, please don't hesitate to reach out to us. Thanks again for your support!
5/5
GoogleBeen with Luscombe for years now and they always so friendly and helpful. Thank you very much for all your help
Agent replied · 6 July 2023
Thank you so much Lesedi for the kind review. We are happy to have provided you our wow service all these years.
5/5
GoogleLuscombe and Co have been very professional from our first dealings with them. All documentation reached us (online) in a timely fashion and staff were always on hand to answer any queries. Highly recommended.
Agent replied · 6 July 2023
Great to hear, glad that we have been such a help
5/5
TrustpilotExcellent
Excellent , friendly and very professional. Nothing was ever too much trouble, all the staff are wonderful . I would not hesitate to recommend them at all. Thank you again . Wendy Mackie
5/5
TrustpilotLuscombe 5 stars
Been with Luscombe for several years now and they always deliver,great staff,very professional and friendly,a big thank to all but especially to Lauren.
5/5
GoogleAll the members of staff have been so friendly and helpful, their customer service is second to none. They have made what could have been a very stressful time go very smoothly. I wouldn't hesitate to recommend.
Agent replied · 6 July 2023
We are very pleased that we have been able to assist you and make the process easy for you! Thank you for the recommendation. Best - The Luscombe Team
5/5
GoogleGreat and friendly, very professional and courtepus service at all times....far outweighs other agents we have previously dealt with! Many thanks Luscombe.
Agent replied · 6 July 2023
Thank you for the amazing 5-star review! We are happy to serve you!
5/5
GoogleA reliable company, very cooperative, with professional people. I recommend with confidence!
Agent replied · 6 July 2023
Thank you for your kind words and recommendation, Cornel! We take pride in providing excellent service to our clients and your confidence in us means a lot. Thank you for choosing us and for your trust in our services. We look forward to continuing to serve you with the utmost professionalism.
5/5
GoogleWas dealt with by Rikaya, lovely service from her and she was very professional while being friendly and precise with her advice, will 100% recommend Luscombe & Co to friends and family!
Agent replied · 6 July 2023
Thank you for your kind words, we are very glad that our team have been able to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Luscombe & Co Newport
Has Luscombe & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Luscombe & Co, Newport won Platinum.
