Trusted Agent profile · Newport
★★★★★
724 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 724 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleA very professional and friendly service. Very quick in solving any issue arise in the property. Barry, Michaela and all team are capable people, I would definitely recommend to both Landlords and Tenants if they are looking for a reliable estate agent in the Newport area.PositiveQuality
Thank you, Mr. Marrangoni for your 5-star review. We are always delighted to provide WOW service on your property.
5/5
GoogleLauren assisted us in getting our dream rental over the past 2 weeks. Communication was constant and every update was sent to us as soon as it was known by the agency. Very reliable and a pleasure to communicate with.
Thank you so much Dafydd for the kind review. Welcome to your new home!
5/5
GoogleGreat experience, very good service
Hi Agnes, Thank you so much for your kind words! We're glad to hear you had a great experience with us. Providing excellent service is always our goal, and we're glad we could meet your expectations!
5/5
GoogleLuscombe & Co have provided a very prompt and professional service and have been more than happy to help with any questions we've had for them. The staff are very friendly and approachable, giving us confidence in our search for a house!PositiveResponsiveness, Professionalism
Thank you for the 5-star review, Lennox! We are happy to have served you!
5/5
GoogleGreat service! We were selling our property from abroad and it couldnt have been easier. Thank you for taking the stress away! You guys were wonderful!
Thank you for your kind words Megan and for choosing us for your property sale, even from abroad! We're thrilled to hear that we were able to make the process stress-free for you. Your satisfaction is our goal, and we're delighted that you found our service wonderful. If you ever need assistance in the future, whether buying, selling, or any other property needs, please know that we're here to help.
5/5
GoogleExcellent service , deal with issues and information promptly and are very pleasant to deal with. A very good company. would recommend if you are a landlord looking for a really good agent.
Thank you so much Martin for your kind words! We are thrilled to hear that you have had a positive experience with us and that you found our service to be excellent. We take pride in providing prompt and professional service to all of our landlords, and it's great to see that it's been reflected in your experience. We are glad that you found our team to be pleasant and efficient in dealing with any issues or providing information. It is our goal to ensure that all of our landlords feel supported and that their properties are well taken care of. We are grateful for the opportunity to serve you and thank you for your recommendation. We strive to continue providing the best possible service to all of our landlords and appreciate your support in spreading the word. Thank you again for your kind words, and we look forward to continuing to work with you.
5/5
GoogleWhat a lovely team of people all very helpful and are fantastic on leting you know of any changes ect and get things sorted straight away very friendly advice all in a professional manner highly recommended
Thank you so much Walster Ryan Edey for the kind review. We are happy to have provided you our wow service.
5/5
GoogleLuscombe & Co is the best estate agents out there, after being let down so many time, everything was so easy and straight forward! All the staff was very polite, now that we are all settled in I would like to thank everyone at Luscombe & Co!PositiveProfessionalism
Thank you very much for your review, we are so pleased that we have been able to assist you.
5/5
GoogleI have been with Luscombe for over 4 years, always helpful, happy to assist with any issues we have had and a great turn around time when raising issues at the property. Thank you all! AmeliaPositiveResponsiveness, Professionalism
Thank you so much Amelia for your kind review and for being with us all these years.
5/5
GoogleI have been dealing with Luscombe & Co for 8 years and I can honestly say I have never had any problems . I find them to be responsive,efficient, helpful and friendly. I would strongly recommend this agency.
Thank you so much for your 5-star review Aruna! We are so happy delivering wow service to you all these years.
5/5
GoogleLuscombe have managed my property for over 6 months now and am delighted with their service, as I believe are my Tenants. Very efficient and helpful and have a good pool of contractors when works are sometimes needed.
Thank you so much Karen for the kind review. We are happy to be of wow service to you all this time.
5/5
GoogleHave used Luscombe’s for many years and will continue to do so. Efficient service and always there to help when needed.
Thank you for your continued trust in Luscombe & Co, Alex! We appreciate your loyalty over the years. Our team is dedicated to providing efficient service and support whenever you need assistance. If there's anything specific you'd like to discuss or if you have questions in the future, feel free to reach out. We look forward to continuing our positive relationship.
5/5
GoogleWe'd been using Luscombe since 2015, enjoying their service enormously. No matter it's legal or safety, everying is done to perfection. We used other agents before, Luscombe is miles ahead!!
Thank you for your review and for choosing Luscombe as your letting agent company since 2015. We're glad to hear that you've been enjoying our services and that we've been able to meet your needs in terms of legal and safety requirements. We're committed to providing our clients with a high level of professionalism and attention to detail, and we're pleased to hear that we've been able to deliver on that promise. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future.
5/5
GoogleRecently renewed our tenancy with Lauren. As always, she was really helpful and she makes everything straightforward. Absolute pleasure to deal with.
Thank you for your kind words Stacey, and for mentioning Felicia's support during the process. We're happy that you had a positive experience with Luscombe & Co. If you ever require further assistance or have any questions during your tenancy, don't hesitate to reach out.
1/5
GoogleDisappointed with the unprofessional response, (or lack of) in regards to a tenant of theirs. They seem happy to take the cash but not do the legwork.
Hello Victoria, We are unable to locate you as a client of ours - please email us on luscombeandco@gmail.com with further information and we can investigate this directly for you.
4/5
GoogleWe have recently had to report some issues with the property we are renting and they were resolved pretty quickly. COVID has obviously caused disruption to everyone's business, but they still genuinely try to resolve things as quickly as possible.PositiveProfessionalism
Thank you for the review Andrew. We are happy to serve you.
5/5
FacebookI would definitely recommend the team at Luscombe & co. Professional and friendly service. Very efficient service that took the hassle and stress out of finding a new home rental. thank you all!! can't wait to move in 🏚❤👍
Thank you Hayley for the kind review. We are happy to help. Enjoy your new home 😊🏠
4/5
GoogleLuscombe's have acted for me as agents on my Newport properties . They have been very professional and very helpful at all times . I would recommend as managing agents for any property that needs managing
Thank you for your kind review, David!
5/5
GoogleWe have rented a property through Luscombe’s for the last 6 years and have always found them to be professional, friendly and helpful. They are prompt in dealing with enquiries and always provide a great service.
Thank you Emma for the kind review! We are happy to have provided you our wow service over the years.
5/5
GoogleAs a Landlord, I can highly recommend Luscombe, they provide a full management service on our property and keep us informed of issues and updates regularly.
Thank you for your recommendation, Stuart! Keeping our landlords informed and updated on their properties is a priority for us, and we're glad to know that we have met your expectations in this regard. We appreciate your trust in us and value your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Luscombe & Co.
4/5
GoogleAs Landlords, we were very impressed with the service provided by Luscombe & Co, especially Cezanne. They found a new tenant for our property very quickly and the whole transaction was seamless from start to finish.
5/5
TrustpilotThanks for the good work!
We've used Luscombe for 10 years now, they are professional in every way. We satisfy and appreciate the help and support they provide, no matter they are legal matters, repairs or any other matters concerned. We fell well protected.
5/5
GoogleLuscombe and Co have been so helpful and supportive so far during my moving process.
We're happy to hear that you've found our support helpful during your moving process! At Luscombe & Co, we strive to make the transition as smooth as possible for our clients. Thank you for choosing Luscombe & Co!
5/5
GoogleI've used Luscombes for seven years and always found them to be professional, well-connected ,friendly and commercial. Their advice has always proved to be sound. I would certainly recommend them.
Thank you so much for taking the time to write such a kind and generous review about our company. We are thrilled to hear that you have had a positive experience with us over the past seven years and that you find us to be professional, well-connected, friendly and commercially aware. We take pride in providing our clients with sound advice and excellent service, and it is truly rewarding to hear that we have been able to meet your expectations. Your recommendation means a great deal to us and we will continue to strive to maintain the level of service that you have come to expect from us. Once again, thank you for your support and loyalty. We are truly grateful and look forward to serving you in the future.
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Yes. Luscombe & Co won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
