Trusted Agent profile · Newport
★★★★★
724 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 724 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleThe best agents in Newport. The agency was recommended by my sister. My sister is renting with them long time now, I am renting for more that’s 14 months now. it is great attention, outstanding service, really competent and kind staff. I will recommend to everyone.
Thank you so much Ralitsa for the kind review and for choosing us!
5/5
TrustpilotBeing a client and renting from L&Co means rest assured and just live happy in your home sweet home place
Using L&Co for almost 6 years now. It is a great pleasure to be their client. I rest assured that whatever issue there is, no matter how small it is, it will be handled in a very short period and in a professional way. Definitely recommended
5/5
GoogleGreat communication, took time to explain things in details, responded to mails very quickly and very polite.
Thank you, Adedamola, for your kind words! We're glad to hear that you appreciated our communication and prompt responses. We're always here to help and ensure you have a positive experience.
5/5
GoogleUsed Luscombe as a tenant for 2 and a half years and always faultless service. Really responsive when I needed assistance and always helpful when asking questions too with friendly staff on the other end of the phone. Recommended from a tenant's perspective.PositiveResponsiveness, Professionalism
Thank you Luke for your sharing your great experience with us. Cheers to more years!
5/5
GoogleGreat service from Lauren! Very helpful and professional service.
Thank you, Robert! We're so glad Lauren could assist you with her helpful and professional service. Your feedback is greatly appreciated!
3/5
GoogleAs a landlord, I have found the service provided by Luscombe + Co. to be professional, pro-active and friendly. There have been 1or 2 minor hiccups along the way but I have no hesitation in recommending Luscombe + Co.
Thank you Harry for your kind words about our services as a letting agent. We are thrilled to hear that we have been able to meet your expectations as a landlord. Our goal is always to provide professional and proactive services, and it's great to know that we have achieved this with you. We apologize for any minor hiccups you may have experienced, and we take all feedback seriously to continuously improve our services. We are proud to have you as a satisfied landlord and we will continue to work hard to maintain our high standards. If there's anything we can do to make your experience even better, please don't hesitate to reach out to us. Thank you for your trust in Luscombe & Co., and we look forward to serving you in the future.
5/5
GoogleBest in the business. Luscombe are amazing at what they do!!
hank you so much, Deborah! We truly appreciate your kind words and are glad to know you're happy with our service. We always aim to provide the best experience possible.
5/5
GoogleI find Luscombes very efficient and have a professional manner . What ever the issue its always dealt with swiftly and no drama. Working with Lauren and Demi they have great skills.
Thank you so much Sharon for the kind review. Cheers!
5/5
GoogleI have been a customer with Luscombe for 9 years and I found them to be eficient in keeping me up-date on any development, to maintain the property at high standard,to deal with issues in timely fashion,good relation with the tenants.
Thank you so much for the kind review and for choosing and staying with us all these years. Cheers!
5/5
GoogleI have used Luscombe & Co for a number of years as a Letting agent and they have never let me down. Excellent communication, quick to solve issues, reliable, professional and a pleasure to deal. I cannot recommend them highly enough. Carol Walters, Newport
Thank you so much for the 5-star review! We'll continue to provide you our WOW service.
5/5
GoogleLuscombe's continue to provide an efficient friendly and helpful letting service through the capable hands of Lauren and her colleagues. Whenever I have a query Lauren and the rest of the team have a quick and efficient answer
Thank you so much for the kind review, Philip. Lauren and the rest of the team are grateful and happy to be at your service.
5/5
GoogleVery pleased with the service and friendly nature of staff!
Thank you for your kind words, C W! We're glad to hear you're pleased with our service and the friendly nature of our staff. It's always our goal to provide a positive experience.
5/5
GoogleReally really good estate agents to work with- they were super responsive and very helpful with every little thing. They are also very quick with supporting you. Both Lauren and Felicia we worked with were brilliant, helpful and friendly!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alyshaa for your kind review. We are happy to provide you our WOW service.
5/5
GoogleI highly recommend Luscombe & co as I have been with them for several years and they have dealt with all matters professionally and with a sense of urgency. Very friendly and easy to talk to, and I intend to stay with them.
Thank you so much for staying with us all these years, Graham! Thank you for your kinds words.
5/5
GoogleHad a great experience , excellent service
Thank you, Regan! We're glad to hear you had a great experience with our service. Your kind words mean so much to us!
5/5
GoogleI been using Luscombes for quite a few years in Newport and would recommend them. Alan Still good thx. Still good.PositiveResponsiveness, Quality, Professionalism
Thank you, Alan for choosing Luscombe & CO. We are happy to be at your service! Cheers!
5/5
GoogleGreat support from the Luscombe team in guiding me through the minefield that is involved with renting a property. Fast and knowledgeable responses to emails and phone calls. Thanks you!
You're very welcome, Mark! We're glad to hear that the Luscombe team has provided you with great support and guidance throughout the process of renting a property. Fast and knowledgeable responses to your inquiries are what we aim for. Thank you for choosing our services, and we're here to help whenever you need. Thanks again for your kind words and trust!
5/5
GoogleQuick communication and helpful, got all our questions answered about the property and the enquiry and application process was smooth!
We're glad to hear that you had a smooth experience with us, Scott! Quick communication and helpful service are top priorities for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Luscombe & Co!
5/5
GoogleAs a tenant I was very pleased to work with Luscombe. Felicia, thank you very much for support! Can’t wait to move in to my new flat.
Thank you for your kind words, Nataliia, We're glad that you had a positive experience with Luscombe & Co. Congratulations on your new flat! If you ever require further assistance or have any questions during your tenancy, don't hesitate to reach out. We're here to ensure you have a smooth and enjoyable living experience in your new home.
5/5
GoogleSuper company to work with. Visited them on my Uk trip and they have extensive knowledge, advise and turnkey solutions for South Africans wanting to invest in Wales property market . Would definitely recommend them especially if you are looking at investing in a positive income investment property in the UK .
Thank you for your comments we are very glad that we have been able to help
5/5
GoogleMy wife and I are very happy renting with Luscombe. They have being very helpful the few times we needed them to and thus we are happy to recommend their services to anyone out there looking to rent.
Thank you so much for taking the time to leave this wonderful review! We're glad to hear that you and your wife have had such a positive experience with Luscombe. Our goal is to provide the best possible service to all of our tenants, and it sounds like we've been able to do just that. We appreciate your kind words and recommendation, and we hope to continue providing you with the same level of service in the future. If there's anything we can do to make your experience even better, don't hesitate to let us know. Thank you again for choosing Luscombe!
5/5
GoogleAfter a dreadful experience with another letting agent in Newport, we switched to Luscombe & Co and never looked back. Over some 10 years we have been impressed with their professionalism, attention to detail, and prompt and friendly response to any query we have raised. Highly recommended. JamesPositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind words we are so glad that we have been able to assist you
5/5
GoogleEasy to work with, fast, efficient and with ease. As a landlord, communication is swift, concise with tasks ‘done’, it allows for me to focus on my business without having to worry about my property
Thank you for taking the time to share your positive experience with us as a letting agent company. We are grateful to hear that we have made the process of managing your property efficient and stress-free. Our goal is to provide top-notch service to our landlords and make sure their properties are well-taken care of. We understand that communication is key when it comes to managing a property, which is why we strive to be swift, concise, and clear in all our dealings with our clients. We are delighted to know that our efforts in this regard have paid off, and you are able to focus on your business without worrying about your property. We will continue to work hard to provide you with the best service possible, and we look forward to a long-standing relationship with you. If there is anything else we can do to make the process even easier for you, please don't hesitate to let us know. Once again, thank you for your review and for choosing us as your letting agent company.
5/5
GoogleThe team is very friendly and helpful. The process is easy and straightforward. Thanks to the online app everything is done hassle-free and it also reduces the amount of paperwork. We've been in our new property for almost a week now and we love it. All this thanks to Luscombe&Co !!
Great to hear and we were very happy to assist you in finding your new home.
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Yes. In The Trusted Agent 2026 awards: Luscombe & Co, Newport won Platinum.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
