Trusted Agent profile · Newport
★★★★★
724 reviews across 3 platforms
Unit 56 Enterprise Way, Newport, NP20 2AQ
Luscombe & Co's office in Newport, at Unit 56 Enterprise Way, is rated 4.7 out of 5 across 724 reviews on three platforms, including 605 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
The Trusted Agent 2026 results for Luscombe & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleThe staff are always available to help when I need it, and made things very easy for me. I would gladly recommend them as agents if you are looking for someone to manage your rental.
Thank you so much for your positive feedback, Linda! We're happy to hear that our team has been there to assist you and make your experience as smooth as possible. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
5/5
GoogleVery friendly and efficient staff, Especially Rikaya she made the whole process quick and straightforward from start to finish
Thank you veyr much for your comments, it is great to hear
5/5
GoogleLauren, Dawn and Demi are extremely professional, empathetic and understanding of personal situations. Their communication is second to none and are always very responsive. We have been renting with Luscombe for 2 years and have nothing bad to report at all. Thank you ladies
5/5
GoogleI've been renting with Luscombe for several years and have absolutely no complaints whatsoever. Of course, there have been minor hiccups (mostly caused by me), but they have always been resolved in a friendly and professional way. Keyword there is "resolved". I would have no hesitation in recommending them to a friend or colleaguePositiveResponsiveness, Professionalism
Thank you Daniel for your kind review and for being with us all these years. Cheers!
5/5
TrustpilotI have always found Luscombes very…
I have always found Luscombes very friendly and efficient. As soon as a tenant leaves they find another one very quickly. Also do all the necessary checks making my life as a landlord so much easier. I would recommend them to anyone needing a letting agent as far as I am concerned they are the best there is
5/5
GoogleAlways found Lauren to be most helpful in all the dealings I have had with her. Definitely recommend her and Luscombe for property rental.
Thank you, James! We’re so glad to hear that Lauren has been helpful in all your dealings with us. Your recommendation means a lot to us, and we’re always here to assist with your property rental needs.
5/5
Trustpilotexcellent
excellent, hassle free experience
5/5
TrustpilotMaintenance and Repairs
Usually quick responses and issue resolutions only delayed this time due to Christmas holidays.
5/5
GoogleLuscombe's provide a fantastic service. I have worked with them over many years and highly recommend them. Particular mention for Lauren and Anna who are always happy to help and answer my questions. They are efficient, responsive and knowledgeable. Excellent customer service!
Thank you for your long-standing trust and for sharing your positive experience, us over the years. Your recommendation and kind words mean a lot to us. We're proud to have team members like Lauren and Anna who are always efficient, responsive, and knowledgeable in assisting you. We appreciate your feedback and thank you for choosing our services. We'll continue to provide you with excellent customer service!
5/5
GoogleA big thankyou to Lauren for your understanding quick work and also helping me your service been amazing wish you all the best for the further to you and your team highly recommend
Thank you so much for your kind words, Elizabeth! We're glad to hear that Lauren provided you with exceptional service and made your experience with us amazing. We truly appreciate your recommendation and will pass along your gratitude to Lauren and the rest of our team. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best as well!
5/5
GoogleVery helpful and has great local knowledgeable, the fee was good and service was second to none. Would highly recommend
Hi Laslo, Thank you for the kind words! We're so glad you found our team helpful and appreciated our local knowledge. Providing excellent service at a fair fee is something we strive for, so it’s wonderful to hear that we met your expectations. We truly appreciate the recommendation!
5/5
TrustpilotEasy to talk with and would definitely…
Easy to talk with and would definitely offer suggestions.
5/5
GoogleRecent issue with ground floor toilet - assessed and quickly rectified - all good!
Thank you, Lee! We're glad we could quickly resolve the issue with your ground floor toilet. Always happy to help!
5/5
GoogleWe get excellent support and service from Luscombes - very professional and knowledgeable staff.
Thank you, Chris! We're glad to hear you’re pleased with our support and service. Your kind words mean a lot to our team!
5/5
GoogleHad the pleasure of being helped out by Lauren, everything has gone as smooth as I could of hope. Efficient and polite to say the least. Thanks for the help, Lauren! Look forward to speaking with you and Luscombe for the years to come
Thank you for your wonderful review, Jay! We're thrilled to hear that Lauren provided you with exceptional assistance. It's great to know that her efficiency and politeness have contributed to a positive experience. We appreciate your kind words and look forward to continuing to serve you and meet your needs in the years to come. Thank you for choosing Luscombe & Co.
5/5
GoogleI have dealt with L&co agency to find a house to rent and I can say they are professional staff specifically Lauren who helped us a lot.
Hi Mohammed, thank you for your feedback! We're glad to hear that you had a positive experience with Luscombe & Co. and found our staff, particularly Lauren, to be helpful and professional. We appreciate your recommendation and are here to assist you with any future needs.
5/5
GoogleEveryone was very helpful and professional, and made the whole process very straightforward. Particularly my thanks to Ceejay and Penny who made every effort to ensure we were informed of what was happening and worked to get everything done faster than any other estate agents I've ever worked with! Thanks guys :)
5/5
GoogleMy husband and I have had the pleasure of working with Luscombe & co. They have been effectively managing our rental property. They are extremely efficient and pleasant to work with and I would not hesitate to recommend them to other landlords. We will definitely continue to use them as our agent for any other real estate transactions.PositiveProfessionalism
Thank you so much for choosing Luscombe & CO! We are happy to serve you!
5/5
GoogleWe have rented our house from Luscombe for just over 6 years and we have been very pleased with everything . A first class service in every way. Anna and Felicia are so very helpful and courteous . Any queries or issues are dealt with promptly. Highly recommend Luscombe ,PositiveResponsiveness, Professionalism
Thank you so much Mandy for your kind review and for being with us all these years.
5/5
GoogleA very professional and friendly service from start to finish. Ceejay and the team were very understanding and efficient, making the whole scary process of moving actually a very easy task. Thank you so much to everyone at Luscombe and Co. The new home survival kit is a really lovely touch!
5/5
GoogleGreat company and did what and when they said, Ceejay was very helpful nothing too much trouble!
Thank you very much for your review and it is great to hear that Ceejay has been of so much help.
5/5
GoogleSuperb, efficient, friendly, responsive service from Penny and the team. Seamless management of my property in Newport. Highly recommended.
Thank you very much for your lovely comments and we are very glad that we have been able to assist you.
5/5
GoogleI have been working with Luscombe for the last 5 years. They always have a solution to your housing related issue. They are a fantastic interface between ourselves and the tenant. In the last 5 years their system have only improved for the better and still constantly improving. Thanks all.
Thank you so much Justin for the kind review. We are happy to serve and help you all these years.
5/5
GoogleReally proactive agents who work hard to achieve great outcomes for me the buyer, Lauren and Lloyd were excellent throughout a very stressful process where everything that could go wrong did. Always professional I would definitely use again although I’m hoping I’ll never have too!!! 😊Thank you …
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Yes. In The Trusted Agent 2026 awards: Luscombe & Co, Newport won Platinum.
Tell us what you need and we'll put you in touch. Luscombe & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
