Trusted Agent profile · Newport
★★★★★
1,371 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,371 reviews on 1 platform.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotBarry did a good job
Barry came to my flat, first ask if it's a right time, then he came again as scheduled, after job done, looks and feels very good like grand new.Thanks.
Hello Kun, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotMike did a great job with the painting
Mike did a great job with the painting! Super friendly, showed up right on time, and really cared about getting everything just right. Plus, he kept everything clean, no mess left behind. Definitely happy with the quality. Would recommend!
5/5
TrustpilotA thumbs up
Very pleased with the prompt arrangement by Claire, and Michael Perry who arrived in very good time and repaired the patio door as the lock was jambing.Very pleased and expediently carried out.Thanks.
Hello Paul, Thank you for your feedback, we will pass your kind words onto Claire and Michael. Many thanks, Hill Customer Service
5/5
TrustpilotWork was fantastic from Michael chapman
Michael chapman came to sort our bathroom out, he was very clean and tidy during the work and cleaned up after. Also as we work from home and was very respectful of our house and kept any noise to a minimum as to not affect us while working. Very pleased with Michael
5/5
TrustpilotBIG THANKS TO HILL
I would like to express my sincere thanks to "Michael Perry" who fixed my exhausted fan professionally. He is not only kind but very efficient. I wish him and Hill all the best.With Best RegardsTK Leung
Hello Mr T Leung,Thank your for taking the time to leave a review, it is fantastic to hear when our homeowners receive our usual high standards of service.We are pleased your issues have been rectified and wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotA valuable assets like Craig
Today we are so happy Craig to come to fix some minor defects of our flat. His polite, patient, professional skills and responsible and conservative attitude are highly appreciated. It is so lucky of a company to had a valuable assets like Craig.
Hello Fan, Thank you for taking the time to leave such a wonderful review. It's great to hear our customers are happy with the service we have provided. I will ensure your comments are passed onto Craig.Many Thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman came this morning to…
Michael Chapman came this morning to fix a few bathroom issues. He was professional and courteous, completed jobs requested. Very pleased with the outcome.
Hello Barbara,We are glad Michael was able to attend to your issue quickly and we appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller was great!
Yet again Peter Miller came and undertook fixes to our property and did so with great attention to detail, a polite manner and absolute professionalism. We've had Peter visit on numerous occasions now - he's a pleasure to deal with and without doubt, a credit to the company. Thank you!
5/5
TrustpilotFirst class service from Alan Deadman
The workmen that attend our property for repairs and defects are lovely and so helpful. We had the pleasure of Alan Deadman today who was so professional and helpful.
Hi Jessica, Alan will be pleased to see your review, and we are happy to hear he was helpful..Many thanks, Hill Customer Service
5/5
TrustpilotWater seepage problems fixed
I would like to show my appreciation to Paul Iambert, Michael Perry and Claire Wiggins. Their prompt response and professional skills helped to fix the water seepage problems in my bathrooms. Quick to arrange the jobs and good techniques in identifying the problems and repairing. Many thanks and appreciation.
5/5
TrustpilotRaalf Fallaha to the rescue
After having a slight issue with our flooring that was recently fitted, Raalf attended our property today to simply investigate, whilst here he managed to find the source of the issue and temporarily resolve this until he can be booked in again. Very resourceful and always respectful.
5/5
TrustpilotTop job from Mike Lewis
Mike Lewis arrived on time and ensured that the correct parts were bought and fitted, whilst also colour matching to the surface leaving a well finished job and in good time. Very knowledgeable about his work and great customer service.
5/5
TrustpilotThank you to Simon, Barry, and Sarah
Thank you for organising (Sarah) and executing (Simon and Barry) various works in our flat over two days. The result is stunning, the attention to detail and advice along the way was much appreciated, and your mood was always very cheerful. A delight to have around for two days! :-)
5/5
TrustpilotSarah Key delivers on Customer Service
A brief line to commend Sarah for her sterling work and arranging the rapid resolution of some minor snagging matters at our property at Hill's Eden Green development. Trades arrived when Sarah said they would and I have been extremely satisfied with the outcome. Well done Sarah, keep up the good work.Thanks,Paul Williams
5/5
TrustpilotExcellent job done by Faik today
Excellent job done by Faik today. He was very polite and professional. He left the place tidy and clean. I thank him for his great work.
Hello Lona,Thank you for your positive feedback regarding Faiks recent visit. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotVery good service
Alan Deadman came to fix an issue in my en-suite which had been complicated by shoddy work previously. He took the time to do the job properly & even returned to finish the sealant later in the day. He was polite & courteous at all times
5/5
TrustpilotGood service
We had Andy Delaforce and Michael Perry from Hill team over to carry out some paint work and small fixes following our 7 day check in visit. They have done a great job. Very organised, the snags were repaired quickly and with high standard and tidy up and clean at the end.Keeley D. from costumer service team has been great responding to our emails and organising these works.
5/5
TrustpilotI find the company very recommendable
I find the company very recommendable. The contractors are always polite and do their jobs without any distractions and whats more they always clean up after completing the job. Michael Perry did the sealing of the bannisters which had cracked from expansion of the house.
5/5
TrustpilotRepairs
Hill came to repair some damage to apartment that was caused as a result of builders rectifying an issue that had been an issue since I bought my place. I can’t fault the workmanship of Faik. He was kind, courteous and went above and beyond to do a a wonderful job. Very pleased with what he did.
5/5
TrustpilotMichael Chapman did a great job…
Michael Chapman did a great job finishing the assigned work (water panel access). Painting and cleaning were both also good. Thank you
Hello Osama,Thank you for your review. We will pass on your thanks to Michael.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller 5*
Peter Miller came round to fix a leak in our en-suite shower. He arrived on time, He was very professional and respectful of the house. Peter did a great job! We do need some more work done due to issues but we would always request Peter.
5/5
TrustpilotAppreciation
Thank you so much for Barry, Simon Cowdrey and Michael Chapman for all the help in fixing, snagging bits and installing stuff. You guys are the best!
Hello Change Jas,The team will be pleased to hear your positive review. Thank you.Many thanks,Hill Customer Service
5/5
TrustpilotVery professional and efficient
Mike Lewis came to fix my door. As always, he was friendly and professional. He came prepared and completed the job in 15 minutes. Thank you!
Hello CC,Mike will be happy to see your positive review of his work. We appreciate you taking the time to leave us feedback.Many thanks, Hill Customer Service
5/5
TrustpilotFantastic after-purchase care from Hill
Fantastic after-purchase care from the friendly Hill Team at Timberworks, Cambridge: rapid response to any minor snagging fixes that came up since we bought the property- and for the general, and generous, help always available on site. James
Hello James, Thank you for taking the time to leave a review. We are pleased your snagging issues have been resolved and our team were friendly and efficient. Many thanks, Hill Customer Service
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