Trusted Agent profile · Newport
★★★★★
1,372 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,372 reviews on 1 platform.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat job from Andy and Phil
Great work done by Andy Delaforce and Phil Way. Once again they delivered some great work in my home , they are always very friendly , professional, and do such a great finish to all the work they have done. Extremely happy with all the work they’ve completed. They are both a great asset to the team at Hill.
5/5
TrustpilotAmazing work. Super job.
Raalf fallaha was brilliant. Waited for me to get back from dropping my child to school. Went above and beyond not only doing his work but to help me understand what he was doing and what caused the issues I had in my home. Did a brilliant job, can't fault his work whatsoever. Thankyou so much.
5/5
TrustpilotBarry was quick and effective
Barry was quick and effective, no problem at all.
5/5
TrustpilotPaint again the ceiling and walls
Today, James Appleby, from Hill come to paint the ceiling and some pieces of stuff. He did a really good job. Everything looks nice. appreciate for the work. The Hill customer service is also helpful, easy to contact and always solve the problem
Hello Phong Tran, We are pleased to hear about your positive experience with us and wish you all the best in your new Hill home. Many thanks, Hill Customer Service
5/5
TrustpilotHe has a good service attitude and he…
He has a good service attitude and he is so polite and full of patience. He has a good passion. He did things really quick. We would love to see him again.
Hello Kaka,Thank you for your positive feedback regarding our operatives recent visit. Many thanks,Hill Customer Service
5/5
TrustpilotExperience with Raalf Fallaha
We had a number of issues in our house but Raalf Fallaha fixed all of them very quickly on the day and also gave us tips for the future. He was very friendly and professional, I would be happy to recommend him to anyone
5/5
TrustpilotHad an issue with some incomplete…
Had an issue with some incomplete intermescent sealing in the garage. Mike Lewis came out to fix it the issue and did an excellent job. Not just fixing the issue, but also advising me on some related works around the garage door. Cheers Mike!
5/5
TrustpilotDoor threshold Repair
I had Michael Perry round to fix my door threshold that wasn’t sitting flush/ had a gap at the bottom seal. He carried out the work efficiently and has left the job in a much better condition!
Hello,Thank you for taking the time to leave us a review. Michael will be pleased to hear you were pleased with his work.Many thanks,Hill Customer Service
5/5
TrustpilotAbove and Beyond! Excellent
Michael Chapman came to our home and was so respectful and went above and beyond. This was shown we he used his initiative to fill a hole in the wall even though it was out of scope for what he was supposed to be doing! What an outstanding tradewman
5/5
TrustpilotSimon is really helpful in fixing our…
Simon is really helpful in fixing our items
5/5
TrustpilotWe were supported by Bradley Sullivan…
We were supported by Bradley Sullivan and we thought he was excellent. Very thorough, explained things clearly and did an excellent job on the defects he fixed
Hello John,Thank you for your positive review commending Bradley for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotThank you Alan Deadman for the great job!
Alan Deadman did an amazing job to come to our apartment many times during the past weeks to help fixing multiple areas in the apartment.Thank you again for the great effort!
Hello Terence,Alan will be pleased to hear your positive review. Many thanks,Hill Customer Service
5/5
TrustpilotGreat service from Raalf
Raalf Fallaha came to complete some small repairs on our new build property. He couldn’t have been more helpful, happy to fix each of the problems and checked that we were 100% happy before signing off. He was even happy to have a look at another problem which we hadn’t even flagged to the housing association. Great service.
5/5
TrustpilotExcellent job by Mr. Ben Aker
We are absolutely thrilled with the exceptional service provided by the handyman Mr. Ben Aker in addressing the defects outlined in our snagging report! Professional, efficient, and meticulous in his work. Our home looks and feels perfect now, thanks to his expertise. Highly recommend his services to anyone in need of reliable help!
5/5
TrustpilotRaalf Rocks!
We had Raalf Fallaha come visit and he was so lovely!! Very professional and friendly. He even interacted with my 2 year old and got him to help him. He also went above and beyond and helped fix a hole in my carpet. Couldn’t speak higher of him. What a credit to your company!!
5/5
TrustpilotPolite and friendly
Raalf was polite, and done a fantastic job
5/5
TrustpilotFloor tiles fix
Today I was assisted by Andy Delaforce. He fixed 4 floor tiles that had lifted up a bit. He was a lovely guy, super quick and did a perfect job. Thanks!
Hello Francesca,Thank you for your positive feedback regarding Andy's recent visit. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotBarry is a helpful and detailed person
5/5
TrustpilotGreat service
Great service! Alan was very friendly and helpful. Would definitely recommend him.
5/5
TrustpilotPhil arrived on time (important as I…
Phil arrived on time (important as I had requested an early visit as I needed to get to work). Good workmanship and really helpful. Fixed my front door lock as an extra job straight away.
Hello Sarah, It's good to hear you were satisfied with Phil’s workmanship. We will pass on your words and thank you for leaving your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotFixed the issues
Had a very friendly and professional man names Faik come to fix my doors today. He went above and beyond, and was only happy when the fix met his standards, he couldn’t totally fix one thing, so the original installers will come back to fix it. Overall very happy.
5/5
TrustpilotJob done perfectly.
I needed adjustments of few door locks and blinds. Alan Deadman from Hills visited my house and solved all of these issues. He is good, polite and knowledgeable.
Hello Faisal,We pride ourselves on great customer service and we are pleased this was delivered by Alan on his recent visit to your home. We really appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf Fallaha has done an excellent job…
Raalf Fallaha has done an excellent job with our bathroom. He replaced the flooring and skirting board following a bathroom leak. He was early which I was very grateful for, polite, efficient and cleaned up afterwards. The work is done to a great standard. Really happy
5/5
TrustpilotPrompt and efficient service
Prompt and efficient service. Helpful and friendly man Faik I was pleased heaving in my house for my repair left tidy and clean Thank you ✨✨✨✨✨
Hello Ledis,Thank you for your positive review. We are glad Faik was able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service
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