Trusted Agent profile · Newport
★★★★★
1,372 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,372 reviews on 1 platform.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotMike Lewis from Hill
Mike Lewis from Hill came out to fix my bathroom doors as had an issue with them and he did a fantastic job. He’s a true professional. Can’t recommend him highly enough.
Hello Jacqueline,Mike will be pleased to hear your positive review. Thank youMany thanks,Hill Customer Service
5/5
TrustpilotGreat experience with very professional…
Great experience with very professional staff. Mike has helped to complete work that would have taken me several days in just 2 hours. Highly appreciate the service.
Hello Ton,Thank you for your review. We are happy to see you were pleased with Mikes work. Many thanks, Hill Customer Service
5/5
TrustpilotRaalf Fallaha and Alan Deadman was very…
Raalf Fallaha and Alan Deadman was very friendly and did a great job
5/5
TrustpilotPaul Lambert and Paul Coppen attended…
Paul Lambert and Paul Coppen attended my property today resolve some outstanding issues. The work was done very quickly and to a high standard. They also informed me when they were going to arrive and this was much appreciated as I could plan my day.
5/5
TrustpilotGreat aftercare experience
Faik attended to multiple defects today and throughout the year for my newly built flat. He has fixed all of them with great care and attention to detail, on the same appointment date, no matter how complex the defect is. Excellent job!
5/5
TrustpilotRaalf came today to fix a ongoing…
Raalf came today to fix a ongoing problem and was fantastic not only fixed the problem but cleaned up after himself fantastic always glad if Raalf turns up
Hello Raymond,Thank you for your review. We will pass on your thanks to Raalf.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf came to visit our house today to…
Raalf came to visit our house today to attend to a faulty issue in our bathroom, he was very efficient, very skilled and overall a great experience. Thank you.
Hello Suki,Thank you for your positive review commending Raalf for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotWe were assisted by Raalf Fallaha and he was outstanding
We were assisted by Raalf Fallaha today. He offered an exceptional service, he was very thorough and went above and beyond with his repairs making sure we were satisfied before leaving! It was very refreshing having Raalf come out and was a totally different experience to previous repairs! He made 3 repairs in total, and was quick and efficient
5/5
TrustpilotPeter Miller did a great job!
Peter came to my new home today and helped fixing the curtains and several decorations very effectively. He was very patient to hear our requirements and offered some constructive suggestions so that the curtains could be properly fixed and the decorations looked nice and fit.
5/5
TrustpilotExcellent and efficient service
Mike Lewis came to spray and repaint our ceiling after a small amount of water damage. He did a great job, was very efficient and was incredibly polite and friendly.
Hello Mike,Thanks for taking the time to leave us positive feedback. Mike will be pleased to hear.Many thanksCustomer Service
5/5
TrustpilotSkirting boards repair
Faik repaired my skirting boards today, he was really quick and efficient, also very helpful with great customer service. Thank you for your service! Sophia
Hello Sophia, Thank you for your review, we're happy to hear that you had a positive experience with Faik.Many thanks, Hill Customer Service
5/5
TrustpilotThank you Richard and Faik
5/5
TrustpilotMike Lewis is always very helpful at…
Mike Lewis is always very helpful at resolving practical issues. Thank you.
5/5
TrustpilotGood experience with Michael and Mike
Michael Perry and Mike Lewis from Hill were a fantastic duo who helped us with moving some heavy furniture around the house. They were very professional and friendly, and I would definitely recommend them if you are in need of moving things or putting things up around the house. Thanks!
4/5
TrustpilotSeemed to check everything necessary to…
Seemed to check everything necessary to make sure there wasn't a leak. Wall looks perfect now, wouldn't know there was damp marks. Fingers crossed it doesn't come backWas very friendly and efficient
Hello Verity,Thank you for your review. We are happy to see you were pleased with the operatives work.Many thanks,Hill Customer Service
5/5
TrustpilotAnother great experience with Simon
Simon arrived on time, smart and smiling to fix an access point for our heating. He did the job with great care, ensuring that it looked as new before he left! We also had a little scratch on our floor that he kindly fixed for us too.Would give 10 stars if it was an option.
5/5
TrustpilotPraise for the professionalism
The five stars go to Ade S who came to fixed some minor defects in my new-build apartment. He's such a true professional, seeing other minor defects that I didn't and fixed them too. His work is of high standard.
Hello JT, Thank you for taking the time to leave a review, we will pass your kind words onto Ade. Many thanks, Hill Customer Service
5/5
TrustpilotPositive feedback on James Appleby
James Appleby and his colleague came to our house to fix some snagging issues. James and his colleague were both polite and did a thorough job of correcting the issues we had reported. Very pleased with the work carried out.
Hello HellsBells8334, Thank you for your review, it is great to hear our team have rectified your issues to a high standard. Many thanks, Hill Customer Service
5/5
TrustpilotMr Faik,
Mr Faik,Is very good for the job and experience I’m so happy to have him here in my home. I would like to say thank him for everything he has done.
Hello Afia,Thank you for your review. We are happy to see you were pleased with Faik's work.Many thanks,Hill Customer Service
5/5
TrustpilotPhil did an outstanding job repairing…
Phil did an outstanding job repairing the wall! His workmanship was meticulous, and he completed the task with great skill and efficiency. I am highly impressed with the results. Phil's dedication and attention to detail truly shine through in his work. I highly recommend him for any repair projects you may have.
5/5
TrustpilotSimon Cowdrey is nice and helped us solve our issues
Simon Cowdrey came very soon after we reported the incident. He helped figured out the source of the leakage and discovered 3 more defects with the installation of our shower and fixed them immediately. We are very happy with his service. Thank you again!
5/5
TrustpilotAlan deadman
This review is solely based on the work Alan deadman had rectified, given the difficultly of the issues, Alan had been reliable enough to leave to it while I continued to work from home, and had improvise solutions that have led to a much greater finish.
5/5
TrustpilotOn time over 3 days of doing repair.job…
On time over 3 days of doing repair.job looks much better now complete and am satisfied.mike lewis was polite and cleaned up after him.
Hello Lynne,Thank you for your review. We appreciate your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotRichard did an excellent job repairing…
Richard did an excellent job repairing snagging issues in the new build - he did the repairs quickly and effectively, was polite and respectful, and performed the job quietly as we were also working from home at the time.
Hello Jiaxen, Thank you for taking the time to leave a review. We are so pleased to hear about your great experience with Richard.We wish you all the best in your new Hill home.Many thanks,Hill Customer Service
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