Trusted Agent profile · Newport
★★★★★
1,371 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,371 reviews on 1 platform.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had Mike Lewis and Micheal Perry…
We had Mike Lewis and Micheal Perry doing snagging jobs in our house . They are very professional , easy to communicate with, really doing a good job with everything we asked them to do. We would highly recommend them .
5/5
TrustpilotGreat service
Darnell came by our new build today and fixed some mastic which might have been causing a leak. He was really friendly, spent time diagnosing the problem, and did a good job with the repairs. Thank you!
4/5
TrustpilotHelpful handyman
The handyman,Raalf Fallaha did a great job yesterday morning.He was nice & efficient, willing to help any extra minor issues.
Hello Chor,We appreciate your feedback. Raalf will be happy to hear it.Many thanks,Hill Customer Service
5/5
TrustpilotBradley Sullivan came to fix a leak we…
Bradley Sullivan came to fix a leak we had in the house. He was very helpful, did a great job and left the area spotless. He went out of his way to help us and I’m very happy with the service.
5/5
TrustpilotMike Lewis is very helpful and professional.
Mike Lewis came to my house and fixed the outstanding defects items. He was polite, helpful and attention to details. He even gave me house maintenance tips which were very practical.
Hello CC, Thank you for your kind words, we will be sure to pass your message on to Mike. We are pleased our team are going above and beyond, and we wish you all the best in your new Hill home. Many thanks,Hill Customer Service.
5/5
TrustpilotGreat experience
Richard attended today to fix multiple issues that had been long standing in my property. His communication from start to finish was great, he talked me through everything. His handy work was great. He is returning to do more work later in the week.
5/5
TrustpilotAll the people I’ve come into contact…
All the people I’ve come into contact with from Hills have been excellent.Today I commend Michael Perry for making good stained floor tiling. For mending the front door which did not close properly and for fixing shelving. Nothing was too much trouble and he worked very hard. I’m very impressed with him.
5/5
TrustpilotI was highly impressed with Faik work…
I was highly impressed with Faik work ethic. Very polite and professional. Tidy work Got great job done . Very satisfied
Hello Nexhmedin,Faik will be pleased to hear your positive review. Many thanks,Hill Customer Service
5/5
TrustpilotExcellent service from Michael Perry at…
Excellent service from Michael Perry at Hill’s, who turned up within the hour to fix an urgent repair. Very impressed, highly recommend. Thanks again!
Hello Gem,Michael will be pleased to see your review, and we are happy to hear his service was excellent.Many thanks, Hill Customer Service
5/5
TrustpilotAndy Delaforce
Andy Delaforce waited patiently this morning for me to finish my school runs, to start painting all my doors downstairs with no issues. He was really polite, cheerful and allowed me to get on with my work at home. 👍👍
5/5
TrustpilotBarry was thorough, quick and pleasant
I was very impressed with Barry, his work was thorough and he was happy to explain the steps he took. The quality of the work was visibly very good and I feel confident it was done to a high standard.He was also a pleasure to chat to.
5/5
TrustpilotRaalf Fallaha
Couldn't be happier with Raalf. Very professional, respectful and went above and beyond to help! Great service from Hill!
Hello Jessica,Thank you for your review. We will be sure to let Raalf know.Many thanks,Hill Customer Service
5/5
TrustpilotCustomer help
I am very much grateful for the great job of Mike Lewis from Hill Operative team. He fitted my blinds today very professionally and quickly.Thanks Hill and the teams for all your customer care/helps.RegardsNeda
5/5
TrustpilotHill offers good customer service
Hill offers good customer service, and I was assisted by Simon Cowdrey to fix some defects.
Hello Heidi,Thank you for your review. We will pass on your thanks to Simon.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller did my jobs as requested
Peter Miller did my jobs as requested. He did these extremely well, my pictures are looking great in my lounge.
Hello,Thank you for your 5* review. Peter will be pleased to hear.Many thanksCustomer Service
5/5
TrustpilotFit a shower screen
Had Barry around to fit a shower screen. He did a proper job and left the bathroom tidy
Hello,Thank you for your review. We will pass on your thanks to Barry.Many thanks,Hill Customer Service
5/5
TrustpilotBen Aken
Ben Aken came when my front door wouldn’t lock. Tightened hinges which solved the problem.
Hello Stephanie,Thank you for your review. We are glad Ben was able to help. Many thanks, Hill Customer Service
4/5
TrustpilotResponsible response
Though a lot of issues arose, they were dealt with in a prompt and responsible manner. We found Michael Chapman and Simon Cowdrey who worked on our house for rectifying the issues were friendly and helpful. 4 stars are given because of the many issues.
5/5
TrustpilotGood Customer Service for All Issue Reported
Hill has always been excellent in customer service. They managed to schedule all of the services and respond promptly to all issues raised. Michael and Lynsey from the customer service team are always helpful in resolving the problems for the customer
5/5
TrustpilotGreat experience with fixes to my new house
Today I had the door frame of my new house repainted by Mike who did a great job.He was also exceptional in listening to other issues I had and provided a solution for them.
5/5
TrustpilotExcellent service from Bradley
I had excellent service from Bradley yesterday. He repainted the bathroom door and ceiling for me with excellent results. His service was beyond my expectation. Thank you very much, Bradley.
Hello Ant, Thank you for your kind review. We are so pleased your problems have been solved and that our service was to our usual high standards.Many thanks,Hill Customer Service
5/5
TrustpilotRectifications
We had Barry to do lots of improvements and he was experienced and did a skilful job. Cheerful and courteous.
Hello Graham,Thank you for your review. Barry will appreciate you sharing your positive feedback with us. Many thanks,Hill Customer Service
5/5
TrustpilotGood help from Michael Perry
We had blinds to install to our small window. We tried ourselves and struggled as the installation required drilling though metals. Michael Perry arrived on time today and installed the blinds very quickly and accurately! We are very happy with his work!
5/5
TrustpilotDarnell came to our house to fix some…
Darnell came to our house to fix some bits. He was really professional and attentive; made me feel really comfortable as he carried with the work that had to be done and informed me at all times about what he was going to do.
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