Trusted Agent profile · Newport
★★★★★
1,364 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,364 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotHills were very quick in responding to…
Hills were very quick in responding to my email regarding an issue I had with my dishwasher installation and arranged a visit promptly. Peter Miller who attended was professional and friendly, listened to my explanation of this issue, fixed it and explained what he had done. Overall very happy with service I received.
5/5
TrustpilotWe recently purchased our flat through…
We recently purchased our flat through Hill  and had an overwhelmingly positive experience. The entire process, from reservation to completion, was seamless and expertly managed. Hoss and Newvaina demonstrated professionalism, responsiveness, and helpfulness at every step.
4/5
TrustpilotBathroom touch-up
Peter was helpful and courteous and did a good job touching up the bathroom with new sealant and paint where the wall had been marked. It looks as good as new again. Only criticism is that it took rather longer than I expected (because of having to wait for paint to dry)
5/5
TrustpilotSmall snagging job
We had a small snagging job that needed doing. Phil attended to complete the job. He was very punctual, friendly and took the time to check the job that needed to be done, before he carried it out promptly, to a high standard. Once completed he talked me through what he had done, to ensure I was happy with it. Although the job was only a small one he carried it out professionally, with ease and care, with a positive can do attitude. Thank you.
Hello JG, Phil will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service
5/5
TrustpilotGreat work from Michael and Hill
I had a small issue with my sink and Michael Perry was sent to sort it ourt Michael was really helpful and took my problem very seriously even though it was only a minor issue. Really appreciate the work done by Michael and Hill more generally.
5/5
TrustpilotMike Lewis
Mike Lewis has been at my home for a few days now, rectifiying defects in the house. He has a very broad set of skills that has helped identify and resolve multiple issues that have caused me and my family no end of stress. Thanks Mike
5/5
TrustpilotMy skylight window has been fixed…
My skylight window has been fixed today! And I couldn't be more pleased with the outcome. I want to express my utmost satisfaction with the service provided by Andrew and Daniel. They took the time to install scaffolding to access the skylight window, ensuring a safe and precise repair. Additionally, they made sure to clean up after completing the job, leaving no mess behind.I would also like to extend my heartfelt appreciation to Claire. She made sure that all the arrangements ran smoothly. Thank you very much.
Hello 성민경, Thank you for your positive review. It's great that Claire, Andrew & Daniel provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotComplete Craftsmen
We have just come to the end of our 2 year warranty with Hill and have to say they have been terrific during the whole time. The Customer service Team, Claire, Emma and have all been very professional and the two people who have attended all our corrections are Andy Delaforce and Phil Way. Both very professional, understood the problems, carried out the necessary works very quickly, scrupulous and very very clean, tidying up after completion of the work and protectecting other furniture during the course of the work. The final work invilved cracks that were on the ceiling and walls, Andy did a great job.Andy/Phil, it has been a real pleasure to have met you both and thank you so much for all your excellent work.Peter and Gillian Wyatt
Hello Peter,Thank you for letting us know about your positive experience in your Hill Home. We will pass on your comments to the entire Customer Service Team, who will be delighted to hear.Many thanksCustomer Service
5/5
TrustpilotTimely and courteous service
Simon Cowdrey was my technician for a bathroom floor leak in my flat. On both occasions, Mr. Cowdrey arrived on time and explained each step of the investigation and repair process to me prior to taking action. He was friendly and courteous in all our interactions. A true professional!
5/5
TrustpilotHad some work done in the house today…
Had some work done in the house today by Faik. He was absolutely brilliant! Very professional and was more than happy to answer my questions. The work Faik completed has made such a difference to the house. Thank you so much Faik! He is definitely an asset to the company.
5/5
TrustpilotProfessional as always
As always, Mike Lewis was very friendly and helpful. He fixed my garage door swiftly. He even explained to me what the problem was. Thank you again Mike for your help.
Hello, Mike will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service
5/5
TrustpilotThanks to Hill customer service…
Thanks to Hill customer service especially Keeley and operatives Simon and Bradley for their recent support. Sorry it’s taken me a while to post this review.
Hello Mrs A, Thank you for taking the time to leave a review, we appreciate your feedback. We will be sure to pass your kind message onto Keeley, Simon and Bradley. Many thanks, Hill Customer Service
5/5
TrustpilotPeter miller was great he was helpful…
Peter miller was great he was helpful quick and always polite work looks great
5/5
TrustpilotThank you Peter Miller!
Big thanks to Peter Miller who has attended several times to fix snags in my new apartment. Very friendly and helpful and always going the extra mile to fix other things around my apartment. Thank you!!
Hello, Thank you for your feedback, we are glad Peter has provided our usual high levels of customer service. We wish you all the best In your new Hill home. Many thanks,Hill Customer Service
5/5
TrustpilotHappy with the fixes by Mike Lewis
We needed few small fixes to be done to our home: painting, filling small hole in the wall. Mike was very friendly and proffessional. He respected our property and ensured to do not damage anything and cleaned after himself. All the work has been done to very good standard.
5/5
TrustpilotPeter Hill and Grahem
I had a visit today from Graham and Peter Hill. They done an amazing job with treating and protecting the defects in my Property and handled everything with care. Resolved all of the defects that were raised, reported in detail of the next steps. Really appreciate all the tasks they completed in good time.
5/5
TrustpilotGreat service
Great customer service by the whole team and good quality build. Friendly and communicative. Special thanks to Claire, Charlie and Alan for helping my move to go smoothly and being responsive to queries.
Hi Lauren,Thank you for your review. We will be sure to pass on your kind words to everyone involved.Many thanks,Hill Customer Service
5/5
TrustpilotAlan Deadman from Hill
Alan Deadman from Hill came over to help fix our window and was absolutely lovely and friendly. He took his shoes off at the door without needing to be asked and answered all of my annoying questions! Even though the job turned out to be bigger than first thought and he was unable to completely fix it he talked me through everything and I would be more than happy to have him over again. Very pleased!
Hello Blake,Thank you for your positive review. It's great that Alan has been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotEnd of warranty repairs
Raalf Fallaha was lovely very friendly, kind and helpful fixed the issues quickly with no problems. Professional and polite thanks very much for your help
Hello Della,Thank you for your review. We are happy to see you were pleased with Raalf's work.Many thanks,Hill Customer Service
5/5
TrustpilotPolite, on time and professional
We had some defects that need to be done. Simon Cowdrey was helping us to install our fridge cabinet door. He is polite and punctual as we told him that we have to go back to work and he is able to do his job professionally and on time.Thank you Simon x
5/5
TrustpilotMike Lewis is one of the best…
Mike Lewis is one of the best contractor I know. He carried the work in a very effective way. We were more than satisfied for all his efforts.
Hello Kunal,We will be sure to let Mike know you were pleased with his work. We appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotMike Lewis did a great job! 👏
Mike was sent by Hill for paint and mastic work, and also to mend the watery patch on the ceiling due to a leak. He a did great job - stellar clean work and also was kind enough in helping us with setting up a board on the wall. Thank you Mike 🙏
5/5
TrustpilotMichael Chapman review
Michael Chapman was extrenely professional and friendly. Michael arrived exactly when I was expecting him and completed all jobs required, and even went further by helping us with an additional issue we have recently found with an internal door which he did not have down to do. We really are grateful for that.
5/5
TrustpilotFinally a worker that cared about the job
After many awaited months to get end of defects complete. I am pleased to say Darnel was a delight to have repair said defect together with the incompetence of previous workers attempt. He actually listened and took time and care to use correct tools for the job.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
