Trusted Agent profile Β· Newport
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1,369 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,369 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
TrustpilotPolite, on time and professional
We had some defects that need to be done. Simon Cowdrey was helping us to install our fridge cabinet door. He is polite and punctual as we told him that we have to go back to work and he is able to do his job professionally and on time.Thank you Simon x
5/5
TrustpilotMike Lewis is one of the bestβ¦
Mike Lewis is one of the best contractor I know. He carried the work in a very effective way. We were more than satisfied for all his efforts.
Hello Kunal,We will be sure to let Mike know you were pleased with his work. We appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotMike Lewis did a great job! π
Mike was sent by Hill for paint and mastic work, and also to mend the watery patch on the ceiling due to a leak. He a did great job - stellar clean work and also was kind enough in helping us with setting up a board on the wall. Thank you Mike π
5/5
TrustpilotMichael Chapman review
Michael Chapman was extrenely professional and friendly. Michael arrived exactly when I was expecting him and completed all jobs required, and even went further by helping us with an additional issue we have recently found with an internal door which he did not have down to do. We really are grateful for that.
5/5
TrustpilotFinally a worker that cared about the job
After many awaited months to get end of defects complete. I am pleased to say Darnel was a delight to have repair said defect together with the incompetence of previous workers attempt. He actually listened and took time and care to use correct tools for the job.
5/5
TrustpilotExperienced and Efficient Handyman
Having the property handed over to me after legal completion, we have been taking good care by the Customer Relations Team. The handyman Mike Lewis was working professionally and efficiently, helped us the installation of stuffs for the property on 16 July 2024. Good job Mike!
5/5
TrustpilotHome demo provided by the customer experience service team is superb
The customer experience executive Laura provided by Hill was superb.I felt like walking in person with them even though I was communicating through a video call. Through a video call, they provided a detailed explanation of the apartment's features and functionality, and the site manager Mihai J was incredibly kind and patient in explaining how to use each appliance. They even helped me snag the new flat with a detailed report to reference, which was incredibly helpful.Overall, I was extremely impressed with the level of attention to detail and personalized service that Hill provided. I would highly recommend them to anyone looking for a new home in Cambridge. Thank you to the Hill team for making my move a smooth and stress-free experience!
Hello K.H. Cheung,Thank you for your positive review. We really appreciate you taking the time to share your positive experience. It's great that Laura and the team have provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
1/5
TrustpilotCompany habitually breaks environmentalβ¦
Company habitually breaks environmental laws with latest incident demolishing Regent House, Dorking with active Swift nests evident rather than wait a few weeks or schedule demolition outside of the nesting season.
5/5
TrustpilotMichael Perry is a great professional, great job.
Michael Perry is a great professional he take his job seriously and our experience is that when he works it looks like he is doing the job in his own home. Very happy with him. Thank you so much Michael. Respect
5/5
TrustpilotRaalf was great
Thank you to Raalf in Oxford today. We have had some teething problems with the new property and he was on the ball, courteous and professional.
Hello Jaime,Thank you for taking the time to leave us a review. We are glad to see Alan was able to fix the issue you faced, and we will make sure we pass on the feedback. Many thanks, Hill Customer Service
5/5
TrustpilotHome improvements
Very helpful, nothing was to much for the gentleman and I couldnβt be more happy with the work quality and the service provided, thank you Michael Perry.
Hello Jae, Thank you for your feedback. Michael will be glad to hear your review. Many thanks, Hill Customer Service
5/5
TrustpilotRichard came to fix the water damage onβ¦
Richard came to fix the water damage on my skirting board and did an amazing job as always. Thank you so much for coming on time, I really appreciate it.
5/5
TrustpilotThanks to Andy and Shay's service from Hill
Thanks to Andy and Shay's service from Hill. They come to my house this morning and have a good fixing service for my house. Speedy, polite and thoughtful as well. Glad to have them serving my house fixing project. Cheersο½
5/5
TrustpilotJust to say a big thank you to Simon
Just to say a big thank you to Simon, Hill Residential Customer Services Team, who attended our home over the past two days to perform a minor fix to our porch. Rather than rushing the job, he performed a good solid preparation returning the following day to paint, seal and review the results. Brilliant job! Thanks Simon
5/5
TrustpilotThank you to Alan Deadman for being soβ¦
Thank you to Alan Deadman for being so helpful. Heβs done a lovely job of redoing the mastic on my kitchen surface. There was some confusion from the office on what was to be done, but he made sure he got it sorted for me.
5/5
TrustpilotMichael Perry was able to help me toβ¦
Michael Perry was able to help me to install the TV stand with an arm incorporated. He did a great job, making safe to separate the TV from the wall as much as needed
Hello Miss Quintana,Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.We will pass you kind words onto Michael, who I'm sure will be delighted.Many thanks,Hill Customer Service
5/5
TrustpilotAndy Delaferce was very efficient andβ¦
Andy Delaferce was very efficient and quick. He delivered the task with high professionalism and solve my problem. Thank you Andy!!
Hello Mike,Thank you for your positive feedback. We will be sure to pass it onto Andy.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf Fallaha was ontime for hisβ¦
Raalf Fallaha was ontime for his appointment, polite and professional. He sorted out the repair well and also spotted another defect on my entrance door which he resolved. He is a great asset to your company. Highly recommend π
5/5
TrustpilotMr. Simon Cowdrey
Mr. Simon Cowdrey came to my flat 211 Turing Way on 19th and 20th Dec to fix the walls in my bedroom and the shower title due to a mold issue. He did an excellent job. He kept me updated with what he was doing through the day which I appreciate. He is very courteous. If I ever need another repair in my flat, I would prefer to have him.
Hello Irene,Simon will be pleased to see your review, and we are happy to hear he did an excellent job.Many thanks, Hill Customer Service
5/5
TrustpilotA big "thank you" to James and Hill!
Today I was impressed by James Appleby's work performance and thank you so much for his great job. James came to my new built house in Timber Works, Cambridge to do the repair work orders. His attention to details & craftsmanship is awesome and I am so grateful to have him to do the job for me. He is very friendly and patient with professional work skills and knowledge. I really appreciate his quality work as well as his nice & wonderful work manner. I was impressed by the way he did his job cause he would explain precisely of what & how he would do the job...That's really great and I learnt too. Thanks for Hill's good service and great staff.
Hello Jackiewl,Thank you for leaving such a detailed review. We are pleased to see you are enjoying your new home in Timberworks. Enjoy your Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotSimon was great!!
Simon was very kind he went the extra mile to fix our wall dents! Felt completely safe and he was lovely to interact with! Overall he did a great job on fixing the door and the wall dents, looks spotless!
5/5
TrustpilotAlan you lovely human
Alan, what a lovely man. Fixed the problem within 5 mins. Great conversation and great work. Thanks Alan :) x
Hello Danielle,Thank you for your review. We are happy to see you were pleased with Alan's work.Many thanks,Hill Customer Service
5/5
TrustpilotExcellent
Peter was efficient, tidy and rectified the issue quickly. In addition to this peter contacted the office to chase up my other appointments as I had an emergency with work. Thank you Peter
Hello Tracey,Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.We will pass you kind words onto Peter, who I'm sure will be thrilled.Many thanks,Hill Customer Service
5/5
TrustpilotFaik - highly recommend him
Faik did a wonderful job today, fixing all the issues reported and more, going above and beyond to make all things as new. I highly recommend Faik for any remedial work as he is skillful and very organized.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
