Trusted Agent profile · Newport
★★★★★
915 reviews across 1 platform
11, Bridge Street, Newport, NP20 4AL
haart's office in Newport, at 11, is rated 4.7 out of 5 across 915 reviews on 1 platform, including 915 Google reviews rated 4.7.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleEmma Lou was amazing, she was super friendly, easy to talk to, and made us feel right at home. Her good vibes and helpful attitude made the whole experience really great! Booked the second viewing with her and will be happy to recommend her to anyone. Cheers! Dino
Good morning, many thanks for your 5*review and kind comments about Emma Lou in our Sales Team. We are happy that she was able to assist you and glad that you will recommend her. Regards Haart
5/5
GoogleI am so pleased and amazed with the level of service I received from Chloe Gunter, she made my move-in process so easy and straightforward and always there to help. Her customer care knowledge and professionalism is top-notch. Thank you Chloe!!! thank you Haart Letting !!!
Good morning Toyin, thank you so much for your kind words about Chloe Thanks, Haart Lettings.
1/5
GoogleVery poor experience as a landlord- primarily with the Property Management Team. Clear instructions were not followed, communication was slow and inconsistent, and the handling of a straightforward deposit issue caused significant unnecessary delay and stress. Would not use again.
Good afternoon Mr Osborne, really sorry to hear the above, if you could email PMnewport@haart.co.uk we would be happy to investigate. Regards haart property management.
5/5
GoogleChloe Gunter has been a fantastic support - always very responsive helping us to navigate all the necessary requirements and checks needed to push on with our next house move. Chloe is a credit to the company
Good morning Damien, thank you for your kind words and positive feedback for Chloe Thank you Haart lettings :)
5/5
GoogleGreat service from the Newport team especially Sherhys Griffiths, she was always available to help, she was able to answer any queries I had and she sold my house very quickly!
Good afternoon thanks so much for your great feedback for Sherhys. Regards haart estate agents
5/5
GoogleRobert is a great estate agent. He explained everything in detail and made sure everything was understood. Despite not going with the original flat ai viewed, I would gladly contact him again if needs be. Thank you.
Good afternoon, thanks for the great feedback about Robert! Regards haart lettings
5/5
GoogleOlivia King manage to solve my housing problems as quickly as possible, great communication Had a property visit today, Skylouise was very friendly and on time, great communication
Glad to hear you are happy with our communication. Always happy to help Olivia and Sky @ property Management
5/5
GoogleWe couldn't praise Ashley and the Haart team enough. From the very start of renting out our property, they have taken care and consideration at every step. They are sound advisors and experts in helping us market our property as well as finding solutions to any problems that have come up. Ashley has gone over and above to help provide resolutions in tricky situations whilst maintaining a professional and friendly approaching. Nothing is ever too much to ask and it has been a delight to work with them so far. We look forward to continuing our working relationship with Haart!
Thank you for your lovely feedback for Ashley,Have a great day! Haart Lettings
5/5
GoogleWould like to thank Leanne from the lettings team for all her help and guidance. She was very kind and helpful throughout my phone call. Would highly recommend Haart and Leanne in particular if you have any queries. Thanks again.
Thank you so much for your 5* review for Leanne. We are pleased you have been happy with her service. Have a great day! Property Management
5/5
GoogleOlivia King has been taking care of my account since I started renting from Haart. Her communication has always been timely and clear. As a first time renter, she’s made the process and continued management of my account very easy and understandable. Thank you Olivia
Hi Daishun, thank you for leaving a 5* review for Oliva, it is very much appreciated and we are pleased you have been happy with her service. Thanks, Property Management
5/5
GoogleChloe was excellent from the minute she picked up the phone. Seamless, efficient, helpful, and personable - this is how it's done. 5 star service. Very impressive 🌟 …
Thank you for taking the time to leave Chloe a review ,we are pleased you are happy with the service thank you Haart Lettings :)
4/5
GoogleWe’ve had some issues with property management in the beginning as the customer service wasn’t the best, however since Leanne Spiers started dealing with our case, she has been a pleasure to work with and her customer service is outstanding. Thank you Leanne.
Thank you for your review for Leanne. We are pleased you have been happy with her service! Have a lovely day! Property Management
5/5
GoogleSherhys was super helpful, particularly with organising our viewing and sending prompts and helpful information to assist us with our house search. She was friendly and gave an informative and honest house viewing. We will look at more properties with this company :)
Good morning Penny, thanks for your 5* review about Sherhys and we do appreciate the feedback. We are glad that she was able to help you. Kind regards Haart
5/5
GoogleWe have a very good experience with Haart (in particular Ashley Cooke and Olivia King). Responding to questions and comments very fast, and most important, they were able to find a tenant for our property in Newport within a couple of days! Very satisfied with their services!
Good afternoon Maikel, thank you so much for your detailed 5-star review for Ashley and Olivia. Thanks, Lettings & Property Management
5/5
GoogleJust want to say a massive thank you to Emma Lou who went above and beyond to get me and my partner a great sale on our property. Emma’s communication and support was excellent and me and my partner were very happy with the service we received.
Good morning Josh, thank you so much for your kind words and 5-star review for Emma Lou in our Sales team. Have a great weekend!
5/5
GoogleOlivia King has been polite, helpful and answered my queries regarding my daughter rental property. She has provided me with updates and responded to my phone calls. I have dealt with a number of staff in relation to my daughter’s rental property and Olivia has been the most efficient
Thank you for your 5* review for Olivia. It is greatly appreciated and if we can assist in the future please let us know. Thanks, Property Management
5/5
GoogleVery impressed with our new property manager Leanne Spiers, she has made a stressful situation with repairs this close to christmas, soooo much smoother and has a lovely manner about her. We feel in safe hands so thank you very much. Leanne is a star
Thank you for your lovely words for Leanne! Please contact us if you need anything in the future and the team will be more than happy to help. Thanks, Property Management
5/5
GoogleI have viewed a 2 bedroom apartment today and it was arranged at short notice and i have the pleasure of Emma Lou Miller to show me around, who is very professional, knowledgeable, and very friendly. I will definitely recommend Harrt and Emma to assist you with your property related questions.
Hi David, many thanks for taking the time to leave a 5* review and lovely comments about Emma Lou. We are very pleased that you would recommend us and am glad that she was friendly and knowledgeable. Kind regards Haart
5/5
GoogleOlivia King was great and efficient. Her communication was on point and quick with all parties. They have made the process of extending my contract smooth and easy! Thanks team!
Thank you for your feedback for Olivia! We are glad she has been able to help. Have a great day! Property Management
5/5
GoogleOlivia at Haart Newport has been so helpful and supportive in handling a very difficult situation with our rental property. She thinks outside of the box and is an asset to the team.
Thank you so much for your review for Olivia! We are pleased she has been able to help you when needed. Have a great day! Property Management
5/5
GoogleRobert was very friendly and answered all the questions we asked for. He was well knowledge on the property we looked at. He is a great estate agent and made us feel really positive with the outcome of the property.
Good morning Charlotte, thank you so much for your detailed review for Rob in Lettings and his 5-star service! Have a great day.
5/5
GooglePhoebe Groombridge is a patient & kindness estate agent, even if I have asked many questions, she answered me in patient and detail. The whole house viewing processing is on time, smoothly & comfortable. Thanks for assisting and highly recommended.
Good morning, many thanks for taking the time to leave Phoebe a 5* review. We are very pleased that she was able to help you and we are happy that she showed good service. Kind regards Haart
5/5
GoogleChloe has been incredible helping us with our journey to find a new home. She's attentive, approachable and understood exactly what we were looking for- and she found it! She's an asset to the company! Forever thankful, thank you Chloe!
Good afternoon, many thanks for your 5* review for Chloe and we are glad that she was friendly and helpful. Kind regards Haart.
5/5
GoogleWe recently bought our first house in Newport with Haart Estate and Lettings Agents. Danielle Smith was fantastic - always available to speak to or via email and text. She communicated very well on updates and on checking on the progress. Very professional throughout the entire process from viewings to sale. We are very happy with our new home. Thank you so much!
Many thanks for your 5* review and lovely comments about Danielle. Good luck in your new home, regards Haart
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Newport office has 915 reviews across 1 platform: 915 on Google.
haart Newport is rated 4.7 out of 5 across all 915 reviews, and 4.7 out of 5 on Google from 915 reviews.
haart Newport, 11, Bridge Street, Newport, NP20 4AL.
