Every review we hold for the Newport office, from every platform, shown as written. First names only.
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5/5
GoogleI used haart before and was very happy with their service. As my tenant had left I needed to find a new one, I turned to haart again. I had a new tenant in a month. The process was smooth and every step was conveyed to me. I was given β¦
Ellie Β· 16 January 2026
Agent replied Β· 25 January 2026
Thank you for your kind review of Ishaq. He will be pleased to hear that you are happy with the service provided. β¦ More
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5/5
GoogleThank you Ishaq for a great service. You have been extremely helpful. Thank you π Mr and Mrs Harris β¦
Nicola Β· 27 July 2025
Agent replied Β· 15 June 2024
Good morning Nicola, thanks so much for the great feedback, have a great day! Regards haart lettings.
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4/5
GoogleWe've been with Haarts for 10 years and had been very fed up with the lack of service.
We have seen some good follow through by Olivia King on a rent review and a 2 year contract update. Thank you Olivia for your support in this matter.
EMR Β· 24 July 2024
Agent replied Β· 15 June 2024
Thank you so much for such a lovely review about Olivia! We are pleased she has been able to help where needed. Have a great day! Thanks, Property Management
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5/5
GoogleSkylouise Birden visited my property today and was absolutely professional and very thoughtful in her approach. She gave me valuable advice and I am very grateful. Thanks Skylouise for your kindness and being prompt on your appointment.
Gerwyn Β· 21 December 2024
Agent replied Β· 28 December 2024
Good morning Gerwyn, thank you for your kind words and 5-star review for Sky in Property Management.
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5/5
GoogleHi there, would love to share my experience with haart Lettings. They really helped me a lot and I really appreciate. Big up to Chloe, he really helped me to understand every stage. Thank you Chloe and the entire team for your help.
Craig Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for your 5* review for Chloe! We are pleased she has been able to help. Have a great day! Haart Lettings.
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5/5
GoogleEmma Miller has been fab to deal with I have found her to be approachable, knowledgeable she will do all she can to help you sell your property, she takes excellent photos but above all she really loves what she does and that comes through when you are dealing with her .
Lesley Β· 16 April 2024
Agent replied Β· 15 June 2024
Good afternoon, thanks for your 5* review and taking the time to leave Emma Miller such lovely comments. We are very glad that you are happy with her service. Kind regards Haart
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5/5
GoogleI would like to say a big thankyou to Emms Caddick and Callum House for all their hard work and assistance in the purchase of my apartment.
Callum was particularly helpful in the initial stages and then Emma was very helpful in getting it to completion in what was at times a very stressful process.
Thanks so much for all that you did.
Phil Lawrence
Philip Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Philip, many thanks for taking the time to leave a Google Review for Emma and Callum. Your comments and feedback are much appreciated and we are glad that we were able to help. Good luck in your new home. Kind regards Haart
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5/5
GoogleMe and my boyfriend are renting our first property together and we canβt thank Chloe enough for helping us with this move! She has been so helpful and friendly throughout the process and has made my first property search very easy. Things have been very efficient as a whole and Iβd recommend using Haart for their hassle free service.
Lucy Β· 18 November 2023
Agent replied Β· 15 June 2024
Good morning, thanks so much for the great feedback for Chloe. Thank you Haart Lettings.
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5/5
GoogleReally pleased with Haart Estate Agents they were totally professional from the start. Callum came to do the valuation and was really helpful and was very informative about the whole process and keeping us updated with a lovely friendly approach. Danielle was also extremely informative with viewings and keeping us updated at all times. House put on the market and sold for above the asking price within 19 days too so totally happy πPositiveResponsiveness, Professionalism
Donna Β· 16 June 2022
Agent replied Β· 15 June 2024
Thank you very much for kind words Donna, we are so pleased we was able to help you agree a sale so promptly & a for a price your happy with. We look forward to working with more through out the sales process.
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5/5
GoogleDanielle has been wonderful through and through! We viewed a couple of properties with her (multiple times) - so we can definitely say that with confidence! She was welcoming, knowledgeable and quick to respond. Thank you!
Summer Β· 21 December 2024
Agent replied Β· 28 December 2024
Good morning SL! Thank you so much for your 5-star review and positive feedback for Danielle in our Sales Team. Have a fab day!
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5/5
GoogleCannot thank Leanne enough for the service being provided. I don't reside in the UK and having an 8 hour time difference I thought would be a nightmare but the service she provides is outstanding. She is keeping everything in control, our property maintained and most importantly tenants happy. Above and beyond service thank you
Glenn Β· 17 January 2024
Agent replied Β· 15 June 2024
Hi Glenn, we are really pleased Leanne as been helpful in managing your property, it is lovely to hear you are happy with her services. Thanks, Property Management
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5/5
GoogleHaart have been great so far in helping us with our first buy-to-let property set up. Ash has been very friendly and professional throughout and nothing was too much trouble. All of our questions were answered clearly and the portal has been very useful for displaying the information and what was needed from us. Ash was available on short notice to view the property and take excellent quality photos and video. We had a potential tenant interested that same day who moved in a week later. Very efficient service that we are very happy with so far. Couldn't fault the service weβve received.PositiveResponsiveness, Quality, Professionalism, Value
Sarah Β· 16 June 2021
Agent replied Β· 15 June 2024
Good morning Sarah, thank you so much for the great feedback! We're really pleased you're happy with the service so far, have a great day! Regards haart lettings
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5/5
GoogleLeanne has been fantastic, I had initially some teething problems with tenants in one of my properties and Leanne took control of the situation and went above and beyond to ensure everything was ironed out and the tenancy continued. It is due to Leanne's work ethic and approach to the situation that I have included another one of my letting properties with Haart.
Colin Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Colin, we are so pleased to hear you have been happy with Leanne's service. Please get in touch if you ever have any future queries. Thanks, the Property Management team
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5/5
GoogleThe Haart team in Newport under the management of Ashley Cooke, has been acting as my letting agent for a few years now. The have provided an efficient, focussed and personal service, and I am pleased to recommend them. Special thanks to β¦
Welshone2 Β· 16 February 2026
Agent replied Β· 25 January 2026
Good afternoon, thank you so much for the great feedback! Regards haart
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5/5
GoogleDanielle Smith, showed me around 7 Jones Street, Newport and was very courteous and informative, as I don't come the area Danielle was very helpful and explained best areas for my needs.and said she would be in contact with any other properties that would be of interest to me. Which was different to the treatment from other agents in the area.
Elizabeth Β· 21 July 2023
Agent replied Β· 15 June 2024
Hi Elizabeth, many thanks for your 5* review on Danielle and your lovely comments. Feedback is always appreciated and we are grateful to you for taking time out. King regards Haart
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5/5
GoogleI had the pleasure of working with Olivia King from Newportβs haart-letting agency. Olivia is truly exceptional at what she does, and she made the entire process feel effortless and smooth. I highly recommend her for her expertise and dedication.
Shehzer Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for your feedback for Olivia! We are glad she has been able to help. Have a great day! Property Management
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5/5
GoogleThe property managing team at Newport Haart have been absolutely first class. The level of service from Leanne has been fantastic. I am very happy with her communication and professionalism throughout the tenancy.
Thank you! Highly recommend!! - from a satisfied local landlord.
Elephant Β· 30 July 2024
Agent replied Β· 27 August 2024
Thank you so much for such a lovely review about Leanne! We are pleased she has been able to help where needed. Have a great day! Thanks, Property Management
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5/5
GoogleToday I rang Hartts for a tenancy copy contract, this was needed very urgently to resolve a situation, the advisor I spoke to Lorraine Spicer-Adams, was very polite, very courteous, and proved to be very efficient, tenancy copy contract now in my in box, well done Lorraine
Russell Β· 16 May 2024
Agent replied Β· 15 June 2024
Thank you so much for your 5* review for Lorraine! We are pleased she has been able to assist quickly for you. Have a great day! Property Management
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5/5
GoogleWe've received excellent service from Chloe over the past few weeks who oversaw our viewing, application process, contracts/agreements and kept us well informed the whole way. We have just moved in today and everything could not have gone more smoothly. Thank you Chloe - you've helped make what is usually such a stressful time feel so much easier :)
Alison Β· 20 August 2023
Agent replied Β· 15 June 2024
Hi Alison, many thanks for your 5* review of Chloe, We do appreciate you taking the time to leave such good feedback. Kind regards Haart Newport.
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5/5
GoogleRobert Rodney was very transparent, patient, prompt on communication ( phone call and email), and he corresponded with clarity explained what we needed to know about the property. I would highly recommend due to his customer services ππΌππΌππΌππΌππΌππΌππΌππΌππΌ β¦
Michael Β· 22 September 2024
Agent replied Β· 22 October 2024
Good morning Michael, many thanks for taking the time to leave a 5* review for Rob.
Haart Lettings.
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5/5
GoogleI recently viewed a property being sold by Haart, the agent;Danielle Smith attended the viewing. Danielle has been really helpful throughout the whole process from viewing through to purchasing. This has turned a potentially very stressful experience into a smooth process. I have been kept informed and any queries have been responded to promptly. I would recommend this agency.
Georgina Harrold
Georgina Β· 16 June 2023
Agent replied Β· 15 June 2024
Thanks Georgina for your detailed feedback and kind words about Danielleβs fab service. Have a great day!
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5/5
GoogleKaeden has been answering a lot of my questions regarding my current tenancy, although he has not been able to resolve my direct problem as it is completely out of his hands, he has gone above and beyond to answer all my questions, provide me with advice, and explain my options to me. Very professional and rapid responses from him today!
Rhianwen Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Rhianwen, thank you for your lovely review for Kaeden. Thanks, haart Property Management
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5/5
GoogleGreat service! Recently moved into a new place and while I have been busy building furniture etc Olivia King has been amazing support. Always quick with a reply and always willing to help. A credit to the team
Michael Β· 1 October 2024
Agent replied Β· 22 October 2024
Good morning Michael, thank you for your kind words and 5-star review for Olivia in Property Management.
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5/5
GoogleWe are very happy with the process of viewing and getting an offer accepted on a new home. Lauren from the Pontypool branch has been amazing, really helpful and answers any questions we have and responds very fast. Thank you Haart!
Maezy Β· 16 February 2026
Agent replied Β· 16 April 2026
Good afternoon, thank you for your 5* review and lovely comments about Lauren, we are happy that she was able to help you. Kind regards Haart
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