Every review we hold for the Newport office, from every platform, shown as written. First names only.
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5/5
GoogleWe couldn't praise Ashley and the Haart team enough. From the very start of renting out our property, they have taken care and consideration at every step. They are sound advisors and experts in helping us market our property as well as finding solutions to any problems that have come up. Ashley has gone over and above to help provide resolutions in tricky situations whilst maintaining a professional and friendly approaching. Nothing is ever too much to ask and it has been a delight to work with them so far. We look forward to continuing our working relationship with Haart!
Laura Β· 16 October 2024
Agent replied Β· 22 October 2024
Thank you for your lovely feedback for Ashley,Have a great day! Haart Lettings
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5/5
GoogleOlivia King manage to solve my housing problems as quickly as possible, great communication
Had a property visit today, Skylouise was very friendly and on time, great communication
Flaviu Β· 14 December 2024
Agent replied Β· 28 December 2024
Glad to hear you are happy with our communication. Always happy to help Olivia and Sky @ property Management
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5/5
GoogleWould like to thank Leanne from the lettings team for all her help and guidance. She was very kind and helpful throughout my phone call. Would highly recommend Haart and Leanne in particular if you have any queries. Thanks again.
Louise Β· 25 May 2024
Agent replied Β· 15 June 2024
Thank you so much for your 5* review for Leanne. We are pleased you have been happy with her service. Have a great day! Property Management
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5/5
GoogleOlivia King has been taking care of my account since I started renting from Haart. Her communication has always been timely and clear. As a first time renter, sheβs made the process and continued management of my account very easy and understandable. Thank you Olivia
Daishun Β· 16 February 2024
Agent replied Β· 15 June 2024
Hi Daishun, thank you for leaving a 5* review for Oliva, it is very much appreciated and we are pleased you have been happy with her service. Thanks, Property Management
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5/5
GoogleChloe was excellent from the minute she picked up the phone. Seamless, efficient, helpful, and personable - this is how it's done. 5 star service. Very impressive π β¦
Chloe Β· 19 November 2024
Agent replied Β· 10 December 2024
Thank you for taking the time to leave Chloe a review ,we are pleased you are happy with the service thank you Haart Lettings :)
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4/5
GoogleWeβve had some issues with property management in the beginning as the customer service wasnβt the best, however since Leanne Spiers started dealing with our case, she has been a pleasure to work with and her customer service is outstanding. Thank you Leanne.
Jaroslav Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you for your review for Leanne. We are pleased you have been happy with her service! Have a lovely day! Property Management
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5/5
GoogleSherhys was super helpful, particularly with organising our viewing and sending prompts and helpful information to assist us with our house search. She was friendly and gave an informative and honest house viewing. We will look at more properties with this company :)
Penny Β· 17 March 2024
Agent replied Β· 15 June 2024
Good morning Penny, thanks for your 5* review about Sherhys and we do appreciate the feedback. We are glad that she was able to help you. Kind regards Haart
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5/5
GoogleWe have a very good experience with Haart
(in particular Ashley Cooke and Olivia King). Responding to questions and comments very fast, and most important, they were able to find a tenant for our property in Newport within a couple of days! Very satisfied with their services!
Maikel Β· 18 December 2023
Agent replied Β· 15 June 2024
Good afternoon Maikel, thank you so much for your detailed 5-star review for Ashley and Olivia. Thanks, Lettings & Property Management
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5/5
GoogleJust want to say a massive thank you to Emma Lou who went above and beyond to get me and my partner a great sale on our property. Emmaβs communication and support was excellent and me and my partner were very happy with the service we received.
Josh Β· 18 December 2023
Agent replied Β· 15 June 2024
Good morning Josh, thank you so much for your kind words and 5-star review for Emma Lou in our Sales team. Have a great weekend!
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5/5
GoogleVery happy with Ishaq's excellent work and swift, efficient, reliable and friendly service - thank you!
Ann Β· 12 July 2026
Agent replied Β· 12 October 2026
Ishaq will be delighted to hear that you were happy with the service he provided. Thank you for taking the time to leave such a kind review.
Kind regards,
Newport Property Management
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5/5
GoogleIβve had a positive experience with Vicky Clutterbuck whoβs been great with sorting a maintenance problem and a tenancy renewal last month. Thank you!
Bobby Β· 12 May 2026
Agent replied Β· 27 August 2024
Good morning Bobby, thank you so much for your 5-star review and positive feedback for Lauren in the Property management Team. Have a super day!
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5/5
GoogleOlivia King has been polite, helpful and answered my queries regarding my daughter rental property. She has provided me with updates and responded to my phone calls. I have dealt with a number of staff in relation to my daughterβs rental property and Olivia has been the most efficient
Sarah Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you for your 5* review for Olivia. It is greatly appreciated and if we can assist in the future please let us know. Thanks, Property Management
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5/5
GoogleVery impressed with our new property manager Leanne Spiers, she has made a stressful situation with repairs this close to christmas, soooo much smoother and has a lovely manner about her. We feel in safe hands so thank you very much. Leanne is a star
Sophie Β· 17 January 2024
Agent replied Β· 15 June 2024
Thank you for your lovely words for Leanne! Please contact us if you need anything in the future and the team will be more than happy to help. Thanks, Property Management
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5/5
GoogleI have viewed a 2 bedroom apartment today and it was arranged at short notice and i have the pleasure of Emma Lou Miller to show me around, who is very professional, knowledgeable, and very friendly.
I will definitely recommend Harrt and Emma to assist you with your property related questions.
David Β· 20 August 2023
Agent replied Β· 15 June 2024
Hi David, many thanks for taking the time to leave a 5* review and lovely comments about Emma Lou. We are very pleased that you would recommend us and am glad that she was friendly and knowledgeable. Kind regards Haart
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5/5
GoogleOlivia King was great and efficient. Her communication was on point and quick with all parties. They have made the process of extending my contract smooth and easy! Thanks team!
Romena Β· 8 October 2024
Agent replied Β· 22 October 2024
Thank you for your feedback for Olivia! We are glad she has been able to help. Have a great day! Property Management
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5/5
GoogleOlivia at Haart Newport has been so helpful and supportive in handling a very difficult situation with our rental property.
She thinks outside of the box and is an asset to the team.
Dee Β· 20 August 2024
Agent replied Β· 27 August 2024
Thank you so much for your review for Olivia! We are pleased she has been able to help you when needed. Have a great day! Property Management
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5/5
GoogleRobert was very friendly and answered all the questions we asked for. He was well knowledge on the property we looked at. He is a great estate agent and made us feel really positive with the outcome of the property.
Charlotte Β· 16 April 2024
Agent replied Β· 15 June 2024
Good morning Charlotte, thank you so much for your detailed review for Rob in Lettings and his 5-star service! Have a great day.
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5/5
GooglePhoebe Groombridge is a patient & kindness estate agent, even if I have asked many questions, she answered me in patient and detail. The whole house viewing processing is on time, smoothly & comfortable. Thanks for assisting and highly recommended.
YAN Β· 16 April 2024
Agent replied Β· 15 June 2024
Good morning, many thanks for taking the time to leave Phoebe a 5* review. We are very pleased that she was able to help you and we are happy that she showed good service. Kind regards Haart
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5/5
GoogleChloe has been incredible helping us with our journey to find a new home. She's attentive, approachable and understood exactly what we were looking for- and she found it! She's an asset to the company! Forever thankful, thank you Chloe!
Nixie Β· 16 April 2024
Agent replied Β· 15 June 2024
Good afternoon, many thanks for your 5* review for Chloe and we are glad that she was friendly and helpful. Kind regards Haart.
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5/5
GoogleWe recently bought our first house in Newport with Haart Estate and Lettings Agents. Danielle Smith was fantastic - always available to speak to or via email and text. She communicated very well on updates and on checking on the progress. Very professional throughout the entire process from viewings to sale. We are very happy with our new home. Thank you so much!
Loreta Β· 16 June 2022
Agent replied Β· 15 June 2024
Many thanks for your 5* review and lovely comments about Danielle. Good luck in your new home, regards Haart
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5/5
GoogleWeβve been going through the process of terminating our contract early due to buying a house.
Leanne, who has been our main point of contact, has been a huge help and answered any questions weβve had.
Itβs been a really smooth process to sort it all out and canβt thank Leanne enough.
Alisha Β· 16 June 2023
Agent replied Β· 15 June 2024
Thank you for your review. Always happy to help Sophie @ property management
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5/5
GoogleIβm just purchasing a property through Haart, I cannot recommend them enough. My main correspondence and person of contact has been with Danielle Smith. I cannot sing her praises enough, any queries or worries I have she quickly reassures me. It makes buying a home that whole lot easier! Thank you Danielle.
Billy Β· 16 June 2023
Agent replied Β· 15 June 2024
Good morning Billy, thank you so much for your detailed review about Danielle (in Sales) and her 5 star service. Have a great day! haart Sales Newport
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5/5
GoogleHad a property visit today, Eve was very friendly and on time. Haart are one of the best letting agents weβve been with π β¦
Nicole Β· 4 December 2024
Agent replied Β· 10 December 2024
Good afternoon, thank you for your kind words for Eve and her 5-star service. Have a great day! Property Management
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5/5
GoogleOlivia King is an absolute pleasure to deal with. She is incredibly efficient and responsive. Her attention to detail and conscientiousness goes a long away to ensuring letting with Haart is as trouble-free as possible. I would 100% recommend so long as I can deal with her!
Kavit Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you so much for your review about Olivia. We are pleased you have been happy with her service! Thanks, Property Management
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