Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHomes On Web sold my house this year!
If you want a straightforward, honest and reliable estate agent then look no further. They keep you in-formed every step of the way.
One sale fell through at the last minute weeks before completion , they didn't panic got straight on the case and I had viewers with the hour. We sold 2 days later!
I would highly recommend Homes On Web and have already recommended friends who have sold with them.PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 27 August 2021
Agent replied · 26 August 2024
Thank you Charlotte 🙏 …
★★★★★ 5/5
GoogleWhat can I say?.....
HOW Homes on Web are simply the BEST estate agent out there. You may not have heard of them but I guarantee you 100% you will not be disappointed, you will be delighted that you saved yourself thousands of pounds!
We had two popular high street agents to value our home and they both gave us the same valuation.
HOW valued it at 25k more and marketed it at 'offers over'. Our house received 5 offers within 2 weeks and we ended up with £15,000 over the asking price and £40,000 over what the 2 high street agents had valued it at.
HOW are excellent value for money, extremely professional, they chase through right until the end.
If I could give 10 stars I would! Just want to let everyone know how brilliant they are!PositiveResponsiveness, Quality, Professionalism, Value
Caroline · 27 August 2021
Agent replied · 26 August 2024
Thank you Caroline 🙏 …
★★★★★ 5/5
GoogleSteve, Mark and Lauren did a fantastic job of marketing and selling my property in a very difficult climate.
I initially went with another larger agent and was unimpressed with their lacklustre service. Homes on Web were completely different; they were friendly, genuine and proactive throughout, they offer everything the other agents do but at a lower cost and with a more personal touch.
I cannot recommend them highly enough and wouldn’t hesitate to use them again myself!PositiveResponsiveness, Professionalism, Value
Jimmy · 27 August 2021
Agent replied · 26 August 2024
Thank you Jimmy 🙏 …
★★★★★ 5/5
GoogleWhere do I even start?! Steve and all of the team at Homes on Web are honestly a cut above other agencies I've used. The stand out for me was the attention to detail and the little personal touches. All of the team are extremely professional but you are treated like an individual and nothing is ever too much trouble. I felt completely relaxed when dealing with Steve and his friendly approach put me at complete ease with my complex house sale. It has been a very stressful time but I never once doubted the team for a second, I had complete confidence in their abilities and knowledge and I would not even hesitate to recommend Homes on Web to anyone I meet.
If you are looking for an agent who is trustworthy, knowledgeable, reasonably priced with a family-friendly approach then look no further! Thank you HOW.:)PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 27 August 2021
Agent replied · 26 August 2024
Thank you Sarah , so pleased you were happy 😊 …
★★★★★ 5/5
GoogleA first class service from start to finish.
We can't thank the team at HOW enough, they really did go the extra mile at every step of the process. It was nice to know that they were at the other end of the phone, particularly after we completed and the previous owners had left a lot of contents on the property.
Thank you very much, if we ever sell here you will be the first people we will call.PositiveQuality
Kris · 27 August 2021
Agent replied · 26 August 2024
Thank you 🙏 …
★★★★★ 1/5
FacebookFrom my experience with this company, I would personally never use them or recommend them to anyone, their lack of communication and information was zero to me,
Never once did they ask for my personal details, even though they where selling a joint owned property.
A perfect example of this was when I found out in April and not from (How) that the people who bought the house had lost there buyer in the middle of the January stamp duty in which house prices where going up by £20,000-£25,000,
Without any disrespect to the Buyers, I should have been given this information, at the time so I could have discussed what the options where.
Maybe I am Wrong for thinking this?????
One of the main thing that frustrate me is thatc they have never asked for my personal details. Which I find hard to fathom.
They just seemed happy to deal with one side and not to contact the other I personally think, that this is unprofessional in Business, as they where fully made aware of the circumstances regarding the sale of property. So as you can imagine I won't use or recommend them,.
Thomas · 26 April 2021
Agent replied · 23 September 2025
Hi Thomas , I’m sorry you feel that way . I did try to reach out but was informed by the solicitors that everything was ok.
I’m surprised you didn’t try harder to contact us but we worked really hard trying to sell your home which I feel we did for a great price .
We worked tirelessly to get the sale through in these tuff times & today the sale completed . We charged you our lowest fee upfront fee & went above & beyond to get the sale through.
I can reassure you not once did we want to exclude you from communication but under GPDR was not allowed to contact you without permission.
I was constantly checking the solicitors were keeping you informed .
We did our best under the circumstances.
I’m sorry you wasn’t happy .
I promise it was not my intention as we pride ourselves on customer service.
Steve
★★★★★ 5/5
GoogleHighly recommend. Excellent service provided by Steven and the team.
Pinki · 1 October 2023
Agent replied · 26 August 2024
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleFantastic service as always. They always take the stress out of moving and do the hard work! Moving things along, chasing up enquiries. Basically just getting things done. When I move again I will 100% use Homes on Web again! Thank you everyone at HOW.
John · 28 May 2024
Agent replied · 26 August 2024
Thank you for your kind words John 🙏 …
★★★★★ 5/5
Google100% perfect estate agent. A strange sentence to write because there are so many charlatans in the property industry, but Homes on Web really were perfect dealing with my very difficult buyer (who stopped communicating at the end), my solicitor (who it took days to get in touch with sometimes) and the higher chain (who gave us no problems, and were also a HoW customer).
I was happy to buy a property sold by them, which we found a few months after choosing HoW to sell our property, so they had access across the entire 3 person chain. I don't think the chain would have completed without HoW, they worked so hard, and for a fixed up front fee without complaint.
It's so difficult to come across an honest company in this industry, and finding HoW was like finding a natural spring in the desert. I can't recommend them highly enough.
Robert · 27 August 2020
Agent replied · 26 August 2024
Thank you Robert 🙏 …
★★★★★ 5/5
GoogleHomes on Web are an excellent team who work very well together. From the initial valuation to completion of sale, no enquiry was too much trouble and all were answered professionally, swiftly and with courtesy. Their knowledge of both sales and lettings are expansive and the 5 star rating I have given is well deserved. I highly recommend using them as they are outstanding in their work.
Shirley · 27 August 2022
Agent replied · 26 August 2024
Thank you so much Shirley .
So glad your happy. It was a pleasure to help move. Steve
★★★★★ 5/5
FacebookFantastic service from start to finish. Always went the extra mile to get things done and were 10 steps ahead.
Updated me along the way.
They are definitely a million times better than the other estate agents I've used or been involved with. Was on the market for over 3 months with another agent and no offers. Went with Homes on Web got 2 offers and sold.
Such a nice and easy experience. Great company! Thank you. A++++++++ 👍👍👍👍
John · 8 June 2019
Agent replied · 21 March 2026
Thanks John for the kind words.
it was a pleasure dealing with you & your family so pleased we got you moved 👍
★★★★★ 5/5
GoogleI can’t recommend HOW enough. I have just completed on the sale of my shared ownership flat and the entire process couldn’t have been easier.
They have been super helpful, friendly and professional throughout the whole process, and provided consistent communication and updates as well as great advice. They have been so proactive in keeping everything moving. I would definitely use them again.
Emily · 27 August 2022
Agent replied · 26 August 2024
Thank you 🙏 …
★★★★★ 5/5
GoogleHomes on the web really looked after us and made sure all went as smoothly as possible. We had a few ups and downs with our sale and purchase but Steve and Mark always made sure they was calling and helping with anything they could. I would highly recommend using them and will definitely be using them again in the future.PositiveResponsiveness, Quality, Value
Anya · 27 August 2022
Agent replied · 26 August 2024
Thank you Anya
★★★★★ 5/5
GoogleBought my home via Homes on Web although they were not acting for myself they were very helpful with all aspects of my purchase. They went out of their way to make the process smooth and as unstressful as possible. Would highly recommend the team at Homes on Web.
Sue · 14 April 2025
★★★★★ 5/5
GoogleSteve and the team sold my house in Bedford in the first viewing. The service was fantastic, achieving a higher price than we had hoped for. Very impressed, customer service 5 star
Louis · 28 August 2016
Agent replied · 26 August 2024
Thanks Louis
★★★★★ 5/5
GoogleThank god for Mark @ HOW selling my house! Great communication and proactively following up with each solicitors meant we exchanged within 11 weeks
Holly · 15 December 2024
Agent replied · 22 December 2024
Thank you for your kind words 🙏 …
★★★★★ 5/5
FacebookSteve and his team provide a great service that has the best of high street agents and online agencies - great local knowledge, personal service but without the exorbitant fees of a high street agent.
Steve was available day and night and always responded very quickly to any queries, and worked tirelessly to smooth out the issues that arose with conveyancing.
Jon-Paul · 6 October 2017
★★★★★ 5/5
GoogleHaving contacted Alan Rodgers from Homes on Web, as a new landlord I was looking for help and advice, Alan guided us through all the documentation along with vetting all protenseul renters. We have continued to have had great service from Alan and his staff and can throurly recommend the services of Homes on the Web lettings services .
Stuart · 27 August 2022
Agent replied · 26 August 2024
Thank you Stuart so pleased your happy 🙏 …
★★★★★ 5/5
GoogleI would 100% recommend HOW! They are extremely efficient supportive and they go above and beyond to ensure your happy no matter the circumstances. Searching for places to live and house maintenance can be so difficult and they really make sure to do their best.
Elizabeth · 27 August 2023
Agent replied · 26 August 2024
Thank you for your kind words
★★★★★ 5/5
GoogleThank you for a pleasent house move in 2023. The team at Homes on Web were brilliant through all the ups and downs of the moving process. Clear communication throughout. Wishing you all the very best for 2024.
Paul · 29 January 2024
Agent replied · 26 August 2024
Thank you Paul 🙏 …
★★★★★ 5/5
TrustpilotFantastic service received from Alan
Fantastic service received from Alan, He managed to find me a property to rent in the circumstances that I was in, where no other letting agency would help me. Nothing was too much trouble for Alan, and if it was not for Homes on Web, there would of been a high chance that I could of been homeless. I cannot thank him enough and the company for the friendly service that they provided me and was no judgement at all. Thank you so much
Mon · 15 May 2023
★★★★★ 5/5
GoogleI have recommended Homes on Web to anyone that I know who is selling or buying and would have no hesitation in doing so again. Very quick between putting the house on the market with them and achieving a sale at the asking price.
Kevin · 27 August 2023
Agent replied · 26 August 2024
Thank you Kevin , much appreciated 🙏 …
★★★★★ 5/5
GoogleSteven and Mark from Homes on Web were fantastic, they made buing a house process to be so smooth and nice, without having any stress. They were always keeping in touch with us and keeping us updated. Thank you for such a great experience!
Alexandra · 27 August 2023
Agent replied · 26 August 2024
It was our pleasure, hope you are happy in your new home 😊 …
★★★★★ 5/5
GoogleThe team at Homes on the Web were efficient, helpful and knowledgeable. We would recommend them over other estate agents. They worked for us as partners, not like other Companies we have used - where its all sales pitch and then terrible service!
Sarah · 27 August 2023
Agent replied · 26 August 2024
Thank you so much for choosing us Sarah .
So pleased your happy . Steve
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