Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteven and the team were a pleasure to deal with from start to finish. From the initial consultation and valuation, I never felt under pressure, which was really important to me.
The photos of the property were fantastic, and viewings were handled smoothly and professionally. Their strong local knowledge of the area was clear throughout the process and gave me great confidence in their approach.
Not only did I sell my property through HOW, but I also purchased my new home through them too. Being both a seller and a buyer meant I experienced their service from both sides, and in each case it was exceptional.
Despite the chain having a few twists and turns due to legal and chain-related issues, the team remained patient, informative, and always approachable. They were proactive in contacting solicitors, other estate agents, and everyone involved to keep track of progress and ensure things kept moving forward.
Moving home is always stressful, but HOW made the process feel far more manageable. I wouldn’t hesitate to use them again in the future and would happily recommend them to others.
Louisa · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words 🙏 …
★★★★★ 5/5
GoogleWe had a brilliant experience with Home on Web. We worked with Mark who was great from the start to finish
Communication levels were brilliant and they didn’t shy away from sharing all information, even if it wasn’t what we wanted to hear. But most of all; they always had a solution
We achieved over market value which was a massive bonus
HOW are more than just an estate agent, they have a really strong consultative approach and offered a-lot of insight and hand holding to help us navigate a few curveballs that were thrown at us throwout the process
10 out of 10 and I’d recommend them to anybody - I actually recommend them to a neighbour of mine and he’s already sold and also had a great experience
Jay · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleFrom start to finish, this company was fantastic. Mark and Stephen kept in touch with us on a weekly basis. We were never put under any pressure and our property was sold within two weeks. Have already recommended them to others and will continue to do so. Thank you guys.
Jon · 16 February 2026
Agent replied · 16 April 2026
Thank you Jon for your kind words 🙏 …
★★★★★ 5/5
GoogleHomes on Web were amazing from start to finish. Mark was honestly brilliant, he managed to get me into my new home in just 6, 7 weeks and went above and beyond to make it happen. At one point, he even contacted a previous customer just to help avoid delays with the council, which I really appreciated.
He also recommended a great solicitor who was super on it throughout, and even they spoke really highly of the estate agents, which says a lot! It was clear they all worked well together, which helped keep everything moving.
Mark kept me in the loop the whole time and would always chase things when needed, including giving me a nudge if I was the one holding things up. I’m honestly so grateful, couldn’t have asked for a better experience. Thank you to Mark and the whole team!!
Jo · 6 April 2025
Agent replied · 25 April 2025
Thank you Jo for your kind words 🙏 …
★★★★★ 5/5
GoogleWe took our time to carefully consider which estate agent to use when selling our home in Newport Pagnell. We are so pleased that we chose Mark from Homes on the Web for many reasons. The number one reason was that he never acted like an estate agent he helped us to navigate the whole process and we felt he was always on our side. Mark sold our home very quickly and to our surprise managed to achieve £20,000 over our asking price. Things did get tricky with a long chain and throughout Mark was able to provide us with up to date and accurate information. I would thoroughly recommend Homes on the Web to anyone wishing to sell their home if you want a friendly, professional and comprehensive service. Thank you Mark.
Simon · 4 April 2025
Agent replied · 26 May 2025
Thank you for your kind words Simon 🙏 …
★★★★★ 5/5
GoogleI have used HOW for several years now always found them very professional and proactive with all our sales. Fantastic sales team especially thanks to Mark who has supported us from start to finish Would recommend their services 100 %.
Kerri · 15 April 2026
Agent replied · 16 April 2026
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleWe bought our current home through Homes on Web. They were very helpful and kept us updated throughout the whole process of our purchase. Special thanks to Mark Fullard who kept us regularly informed of any issues we needed to address.
Marea · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleJust the best!! Homes on Web are brilliant.. they sold our house on the first day of viewings which was definitely helped by their fantastic professional photos and property particulars. Everyone in the team I spoke to was so friendly and professional. Big shout out to Steven and Mark who were just excellent the whole way through and kept our buyers fully in the loop when we were going through issues on our purchase, which we're out of our control. Fantastic Estate Agents and will never use anyone else!
Thank you so much!! x
Jasmine · 15 December 2024
Agent replied · 22 December 2024
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleWhere do I begin? A pleasure from start to finish.
I had seen and heard of HOW for a while and heard great things about them. I almost couldn't wait to sell my house, just so I could use them and see for myself what everyone had been raving about! They put the customer first. You can see this runs throughout the company - whoever you speak to, they're just there to help and get things done. There were bumps in the road with the sale/purchase (nothing to do with HOW I might add) but their experience meant that bumps were mere minor issues, they liaised with all parties involved and made sure it was sorted. They represent excellent value and I really would love to use them again next time we move! Everyone needs Homes on Web! Thank you!
Mac · 3 December 2024
Agent replied · 22 December 2024
Thank you for your kind words 🙏 …
★★★★★ 5/5
TrustpilotProfessional and compassionate
We have used Homes on Web a few times now and would not consider using any other estate agents. Steve, Mark, Alex and the team have recently helped sell my family home of 52 years, and we are extremely grateful for their support throughout the whole process.
Emma · 9 August 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Stevie and the team. They were all incredibly friendly, approachable, and always happy to help. Communication was excellent throughout, we were kept regularly updated and never left wondering what was …
Leanne · 16 January 2026
Agent replied · 16 April 2026
Thank you Leanne for your kind words 🙏 …
★★★★★ 5/5
GoogleHomes on Web recently sold our home and we were very happy with the service they provided. Mark was very quick at coming to view and value the house and did not put us under any pressure to choose their services over others. Their rate was …
Craig · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind words 🙏 …
★★★★★ 5/5
GoogleBrilliant 5 star plus service from start (March) to finish (July), from Steve and his excellent team. Straightforward, professional and an absolute pleasure to work with. 100% reliable in every respect. Stood out from the usual crowd of unimaginative agents by a country mile, for all the right reasons. The whole process was as straightforward as it could possibly be, thanks to Steve and his team. Constant communication kept us up to date with everything that was going on. All issues navigated swiftly and easily. We were very fortunate that the first and only viewing resulted in an instant sale, although the thorough vetting of potential buyers clearly contributed to this. In summary, I would place my trust in Steve and team every time over any competition. Lovely, caring people who completely de-stressed the whole process. Many thanks Steve and team.
Steve · 27 July 2024
Agent replied · 26 August 2024
Thank you for your kind words Steve
★★★★★ 5/5
GoogleAmazing!
Can’t fault the whole team, Steven and Mark went over and above in all aspects of our sale and worked so hard, they are super knowledgable and made sure feedback was offered after every viewing!
Receiving our offer and getting it over the line for our huge chain to complete was painful and long but these guys made it so much easier!
If you’re looking for an estate agent do not hesitate to get in touch with them!!
Carly · 5 August 2024
Agent replied · 26 August 2024
Thank you Carly for your kind words 🙏 …
★★★★★ 5/5
GoogleI recently had the pleasure of working with Mark Fullard at HomesOnWeb to sell my house, and I couldn't be more thrilled with the experience and outcome. From the beginning, Mark impressed me with his professionalism, expertise, and genuine care for his clients.
What sets Mark apart is his exceptional communication skills and dedication. He kept me informed at every stage of the process, promptly answering my calls and emails and making me feel like a priority.
Mark's attention to detail and commitment to excellence made the entire selling process smooth and stress-free. I always felt confident that I was in capable hands with Mark guiding me through each step.
Thanks again Mark I am incredibly grateful for your outstanding service and highly recommend Mark Fullard at HomesOnWeb to anyone looking to sell their home. He truly goes above and beyond for his clients, and I couldn't have asked for a better real estate agent. (you are now free from our daily calls!)
Paul · 27 June 2024
Agent replied · 26 August 2024
Thank you Paul for your kind words 🙏 …
★★★★★ 5/5
GoogleWe couldn’t have found a better agent to sell our house and to buy our next one. Steve and Mark were always on hand for queries and advice and gave us a seamless service. Before deciding to sell we “interviewed” several agents and Homes on Web came out head and shoulders above the rest with their marketing strategy and attention to detail. No problem was too much and we wouldn’t hesitate to recommend them.
Chris · 4 October 2024
Agent replied · 25 October 2024
Thank you for your kind words Chris 😊 …
★★★★★ 5/5
GoogleThe Best Estate Agents in MK - Fact!
I’d suffered a few chain breaks prior to a friend recommending HOTW. Steve and the team were amazing at not only restoring my faith and finding me a new (genuine) buyer ~ when my buyers chain broke they found my buyer a new buyer and managed our entire chain so diligently through to completion.
Steve and the team at HOTW care about people and do all they can to help make moves happen and stay on track - I will be forever grateful to them and would never hesitate to recommend them or use anyone else (should I ever move again!). If you want agents who genuinely care use HOTW.
Thank you Steve, Mark, Lauren, Mike and the rest of the team. ♥️
Donna · 28 April 2024
Agent replied · 26 August 2024
Thank you for your kind words Donna 😊 …
★★★★★ 5/5
GoogleWe originally chose Purple Bricks for our sale based purely on price, but I really liked Mark and Steve, and after a disastrous start with Purple Bricks we quickly jumped ship and got on the phone to Homes On Web who got to work straight away.
It was the best decision we could have made, and the results spoke for themselves.
The difference in service we received was night and day. Everything was superb from the listing and photos, to viewings being managed, and all the work behind the scenes to see our sale through. The team at Homes On Web are also very transparent and honest, and took all the stress away from us, which is exactly what we wanted. We didn't have to chase them or worry what they were doing, nor did we ever feel like they'd got our business and we weren't their priority any more.
The photographer they use is also absolutely fantastic, and does an incredible job. We've had photographers before and they are usually varying shades of diabolical, but Homes On Web have absolutely nailed it.
Mark also recommended Right Choice conveyancing who were fantastic too. I know many people run a mile from an agents recommended solicitor as the big players do it purely for commission, but with Right Choice you have great agents and great solicitors working closely together to get your sale done.
I wouldn't hesitate to use Homes On Web in future, and wouldn't even consider looking elsewhere. Thank you Mark and Steve !
Joe · 30 December 2023
Agent replied · 26 August 2024
Thank you Joe 🙏 …
★★★★★ 5/5
GoogleWe wouldn't hesitate to recommend homes on web to anyone. The service was personal and professional. We could call up Steve and the team about any issue or if we had any question. We felt personally supported in our move and there was none of the unwanted sales pressure or game playing that we found with some of the other better known estate agents. They sold our house quickly and gave us honest advice on which offers to reject or accept. If we moved again we would use them without a doubt.
Natalie · 30 November 2023
Agent replied · 26 August 2024
Thank you Natalie 🙏 …
★★★★★ 5/5
GoogleExcellent service, Mark went above and beyond to make our sale go through. We would 100% recommend.
Vince · 16 February 2026
Agent replied · 16 April 2026
Thank you Vince for your kind words 🙏 …
★★★★★ 5/5
GoogleAll staff members at Homes on Web (HoW) were extremely helpful, patient, informative and professional at all times. House moves are always a challenging, stressful time however with the kind support from the HoW staff the process was made more bearable. A special thank you Mark who worked so hard with the viewings and his honesty with the feedback. We would definitely recommend HoW to friends and family in the future. They were nothing less than amazing in every way.
Sandra · 1 October 2023
Agent replied · 26 August 2024
Thank you Sandra 🙏 …
★★★★★ 5/5
GoogleHomes on Web (HoW) were recommended to us when were discussing selling our house. Well we weren’t disappointed, from valuation, viewings, offers and through to completion, Steve, Mark and the team got us over the line. We encountered a few issues along the way and HoW provided guidance on our options, even on completion day we had an issue and they went above and beyond to assist us.
HoW are professional, friendly, upfront and honest, no question was ever too big or too small. If you are looking for an estate who has good knowledge of the area and always willing to help, HoW are the ones to use.
Joanne · 27 August 2023
Agent replied · 26 August 2024
Thank you for your kind words Jo.
Good luck in your new home 😊 …
★★★★★ 5/5
GoogleWe did our research and decided to go with Mark on Homes on Web as we were always keen to choose an estate agent who we believed could offer us a bespoke and a personalised service so we didn’t want to go with any of the top big ones in the area.
For us what mattered most was that we could undertake this journey at our own pace and not feel rushed at any point to make decisions in haste. We have been very pleased with HoW, especially with Mark who always made us feel comfortable and his advice was always sound and professional, even when things didn’t go to plan(which can happen very easily with house sale) , they were very patient and guided us in the right direction. At no point from listing to completion we felt that we were not supported and Mark and Steve were always there at the end of the phone.
We have no hesitation in recommending them or to use their services again in future, Thank you once again for everything you guys have done. All the Best.
Anand · 27 August 2023
Agent replied · 26 August 2024
Thank you for your kind words.
So pleased your happy in your new home. 😊 …
★★★★★ 5/5
GoogleIt was nice to work with Homes on Web estate agents. We were buyers and bought property advertised by Homes on Web. Right from viewing the property through the completion, the entire process was smooth. The person who showed us property (sorry I forgot the name) was very kind and gentle. He answered all our questions patiently. There were some delays but we were kept in loop and informed regularly with honest answers. Mark and Steve kept the communication up through the entire process and answered our phone calls all the time and when not available for some reason, called us back every time. And on the completion day we not only got the keys of house but a surprise celebratory gift as well from Homes on Web :-). Highly recommended.
Gaurav · 27 August 2023
Agent replied · 26 August 2024
Thank you so much for your kind words 😊 …
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