Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie has been amazing. Very friendly, professional and attentive. Charlie helped us all the way through from viewing houses to our move in day. 100% would recommend Charlie to anyone. Well done!PositiveResponsiveness, Quality, Professionalism
Carla · 22 June 2021
Agent replied · 21 June 2024
Hi, thank you so much for taking the time to provide our Newmarket team with a 5-star review. We are so happy to hear Charlie and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleVery Helpful Branch of William H Brown, always friendly and willing to help. The in-house Mortgage Broker Katie will go above and beyond for you during your house being process!
Archie · 14 March 2025
Agent replied · 24 May 2025
Thank you for taking the time to leave us this tremendous 5* review Archie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish Sue and the Team at William H Brown made the process of letting as painless as possible, through all the hurdles we encountered Sue guided me through every process and solution.
In the years I have moved around I can safely say William H Brown have been the most professional, friendly and least headache inducing I have worked with and would be happy to work with them again the the future!
Big thank you to sue and her team!PositiveResponsiveness, Professionalism
Bigdude245 · 22 June 2021
Agent replied · 21 June 2024
Hello, thank you so much for the 5-star review we really appreciate it!
★★★★★ 5/5
GoogleMy agent Susan O'Connor - great cooperation during the whole procedure from searching for an apartment to receiving the keys.
Full professionalism. I highly recommend!!!
Konrad · 16 April 2025
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Konrad. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSue was extremely helpful and was willing to go the extra mile. Her communication was prompt and informative. I highly recommend Sue at William H Brown.PositiveResponsiveness, Professionalism
Yi-Jun · 22 June 2021
Agent replied · 21 June 2024
Hello, thank you very much for the 5-star review of our team we really appreciate it!
★★★★★ 5/5
GoogleOur main contact was Alessio. Even though we couldn't rent the flat he offered us, he was very polite and helped us to look for other options. Alessio is very helpful and professional. Surely we'd go for him next time!
Veronica · 22 June 2023
★★★★★ 5/5
GoogleSue helped me with all the paperwork and had excellent communication throughout the whole process. Fast responses and good information/answers. She even helped with things that were not her responsibility by giving me contacts to help furnish my apartment. Great experience would recommend and do again. Thank you Sue
Simon · 22 June 2022
★★★★★ 5/5
GoogleShe is very dedicated and hardworking staff, who ensure that all issues has been properly addressed and also secure your mortgage.
Atta · 23 February 2025
Agent replied · 24 June 2025
Thank you for taking the time to leave us this tremendous 5* review Atta. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlessio was very responsive to our inquiries and flexible in arranging a time to view the property. He was professional and respectful but also easy going. Would not hesitate to use this agency again.
Justin · 22 June 2023
★★★★★ 2/5
GoogleInitially ok, can't say I was blown away. Still, I signed in for 6 months and let's just say they didn't raise my expectations. I left to another agent.
Michelle · 19 August 2024
Agent replied · 26 August 2024
Thank you for making us aware of your experience, please do contact us via complianceresidential@sequencehome.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA fantastic team, an mazing combined experience, really can’t recommend them enough
Sophie · 16 April 2025
Agent replied · 26 August 2024
Many thanks Sophie for taking the time to leave us your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently rented from here with Sue, the process was really easy and fast moving, sue was extremely supportive and provided everything I needed for a seamless move. Also just a genuinely lovely lady who did a great job, thanks so much!
Ella · 24 November 2023
Agent replied · 21 June 2024
Thanks Ella for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlessio was very quick in responding to my query and was really helpful in providing me the information I needed. I will highly recommend speaking to him regarding house search.
Risha · 22 June 2023
★★★★★ 5/5
GoogleWas very impressed from start to finish with the professionalism and ability to answer all my queries (of which the were a few!)
Patricia was organised, dealt with all aspects of a difficult house sale (due to shared ownership) quickly and cannot recommend her or William H Brown of Newmarket enough. Many thanks
Ed · 23 June 2019
★★★★★ 5/5
GoogleCharlie Rhodes was my main contact and his customer service skills were impeccable. He handles queries well and is always polite and professional. The service provided for letting was straight forward and to the point.PositiveResponsiveness, Quality, Professionalism, Value
M · 27 August 2022
★★★★★ 5/5
GoogleWorking with Sue and Charlie was a pleasure. Sue offered good advice right from the start and then found us ideal tenants really quickly. Charlie was always responsive to both us and our tenants, ensuring a perfect let that all went to plan.PositiveResponsiveness, Professionalism, Value
Steve · 22 June 2021
★★★★★ 5/5
GoogleSusan O'connor has made the experience of moving to Newmarket the smoothest I have ever had. Brilliant support and advice. Would recommend their service. It shows that their care!
Hugo · 22 May 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation Hugo Batista. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Patricia and Chris were extremely helpful and endeavoured to solve any problems that arose whilst selling my apartment. I lost two buyers but each time they found me a new buyer within a couple of days and eventually I managed to move into the property that I wanted. Great Job!!
Adrian · 23 June 2018
★★★★★ 5/5
GoogleEveryone at the Newmarket branch has been very pleasant and helpful towards me.
I used Joseph Overhill as my mortgage broker and I'm extremely satisfied. Joseph is professional, responsive, friendly and informative.
He is an absolute credit to William H Brown.PositiveQuality
Michael · 27 August 2021
★★★★★ 5/5
GoogleAlessio has been very helpful updating me with the latest properties available. He is very hardworking and I appreciate his service a lot!! Thank you
Nikita · 22 June 2023
★★★★★ 5/5
GoogleAlessio was great, quick response, thorough and friendly! Unfortunately we didn’t get the property we enquired about, but he’s keeping an eye out for us!
Márcia · 22 June 2023
★★★★★ 5/5
GoogleI recently found a new home to Rent from William H Brown, Sue was amazing very responsive, very professional she helped me through the entire process I am so grateful for all her help, she is great!
Thank you Sue!PositiveResponsiveness, Professionalism
Carole · 22 June 2021
★★★★★ 5/5
GoogleSusan was incredibly helpful and always quick to respond to any queries throughout our moving in process from start to finish. Can only recommend!
Tyler · 22 June 2023
★★★★★ 5/5
GoogleHighly recommend the letting team at William H Brown Newmarket especially Susan OConnor.
I have instructed her to do viewing and let properties on my behalf, she has achieved 7 in the last few months.
Always responsive and professional.PositiveResponsiveness, Professionalism
Kerry · 22 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.