LiFE Residential Royal Wharf reviews in Newham

★★★★★ 5/5

Google

Scott was an exceptional agent who provided outstanding service from start to finish. His professionalism, attention to detail, and prompt responses to all inquiries made the rental process smooth and stress-free. His friendly demeanor and expert advice greatly contributed to a positive experience. We highly recommend Scott to anyone looking for a reliable and efficient.

Abhishek · 15 March 2024

★★★★★ 5/5

Trustpilot

Great Experience

Had a great experience with Amrita. She was professional, responsive, and helpful throughout the entire process. Communication was always clear, and everything was handled efficiently. I really appreciated her support and would highly recommend her to others.

Tammy · 8 May 2026

★★★★★ 1/5

Trustpilot

No customer service

Since the day I moved in, I’ve been dealing with several basic issues in the flat, such as a broken intercom and a damaged table. Before moving in, I made one simple request: to have the mattress removed, as I have my own. The agent said that it could be arrenged but this request is still being ignored.

Andre · 20 November 2025

★★★★★ 5/5

Google

Ms. Fern O'Dwyer is an exceptional Lettings Manager! Her professionalism, attention to detail, and proactive approach have made my experience as a landlord seamless and stress-free. She is highly knowledgeable, responsive, and always goes above and beyond. I highly recommend her to anyone looking for a top-notch service and experience

L · 13 June 2024

★★★★★ 5/5

Trustpilot

LIFE Tenancy Renewal

LIFE Renewal Consultant; Amrita Rathod proactively brought to our attention that our tenants' AST was ending in 3.5mths time and felt it important to plan ahead. With the help of our Senior Property Manager; Rosita Kausiute, they determined our tenants wished to renew & in no time at all, everything was signed. An extremely efficient & proactive service.

Laura · 8 November 2025

★★★★★ 5/5

Google

Very grateful to Ethan from Life residential. He’s been very helpful during this difficult period, I was able to move very quickly on a property that I liked and Ethan helped expedite things and work around some obstacles that arose from the current situation. He was very responsive, professional and knowledgeable and also a great guy. Thanks Ethan! Update: after a year with life residential I can easily say that the experience has been great. They are very responsive and I have just renewed for a further 12 months. That process was made simple and I’d like to thank Mahrokh for her support and professionalism through the process!

Nick · 11 November 2021

★★★★★ 4/5

Trustpilot

Abby Gooptu was helpful and responsive

Abby Gooptu was helpful and responsive, updated me daily on the progress of matters and explained clearly the necessary details via email without the need to call or speak to me ( I live in a different time zone)

Ms · 2 December 2024

★★★★★ 5/5

Google

Great service. Special mention to Najib for being helpful and timely with the responses.

Mohan · 24 September 2025

★★★★★ 5/5

Trustpilot

Great experience

Overall a great experience, particularly thanks to our wonderful property manager Mariah Felix, who was always super helpful, responsive, kind and easy to work with! We were very pleased with our time and would happily recommend.

Nick · 28 April 2026

★★★★★ 5/5

Trustpilot

Professional and genuine

Had really professional and positive experience with Life Residential. The dedicated Property Manager - Claudio De Tommaso has been very helpful and responsive throughout my tenancy as well as at the end of it. Genuine, professional and easy going. Very much recommended.

Justyna · 13 September 2024

★★★★★ 5/5

Google

I had a very positive experience working with the agency. The team was friendly, professional, and responsive throughout the process. Communication was clear and efficient, and everything was handled smoothly. I would be happy to recommend them.

杜安 · 14 April 2026

★★★★★ 5/5

Google

I recently rented a flat in Royal Wharf through Life Agency, and the whole experience was excellent. I was assisted by Kamile, who was very professional, friendly, and efficient. Everything went smoothly from the first viewing to moving in. … More

Oana · 22 October 2025

★★★★★ 5/5

Google

Currently nearing my move and it has been great working with Blend to get that over the line, he has been very attentive and actually suggested the flat that we hope to call our new home soon based off of our criteria, and since then has followed up for us to keep things moving and kept us updated throughout!

Zaryab · 1 October 2025

★★★★★ 5/5

Trustpilot

Abby Gooptu, excellent agent

Abby was fantastic! Knowledgeable, proactive, and made the lease renewal process a breeze. She explained everything clearly and I felt confident throughout. Highly recommend her to anyone looking to find a place in London. Thanks again, Abby, and hopefully we'll work together again in the future!

Olivier · 26 June 2024

★★★★★ 5/5

Trustpilot

Cristina Luntraru has been of great…

Cristina Luntraru has been of great help with my moving in experience. She replies to my emails promptly and helps me out with any problems I had at my new home. As I just moved to UK, everything is new to me and Cristina has provided me with much information for my transition. I highly recommend their company for the good service!

Carey · 26 June 2023

★★★★★ 5/5

Trustpilot

Renewal 2024

Ms Amrita Rathod has been dealing with our renewal over the past week. We have found her very attentive, professional and quick to keep us updated. Amrita has made the whole process stress free for us. We hope that Amrita will be available to implement our next renewal.

Duncan · 8 May 2024

★★★★★ 5/5

Google

Conor is the best agent I have ever met.

부원빈 · 7 October 2025

★★★★★ 5/5

Google

We were doing a really rushed move in - from seeing the flat to moving in must’ve been about a week or two. The flat had originally been taken and Jonathan made sure we got it the moment it was released back onto the market. He was communicative throughout and flexible to our timings.

Kyling · 16 December 2023

★★★★★ 5/5

Trustpilot

Claudia Nicholls has been the Property Manager of my appartment in Ilford

Claudia Nicholls has been the Property Manger for my appartment in Raphael House,Illford, for a number of years now.She has always promptly and efficiently attended to requests or complaints from my tenant after liaising with me .Knowing that Iam an overseas (Mauritius)landlord and therefore unable to deal with issues (queries and requests from Estate Management Company or from tenant or regulatory authorities in optimum conditions, she has been particularly helpful - often suggesting solutions to facilitate decision-making by me on matters concerning my appartment- in ensuring a trouble -free renting of my appartment.I do commend her for being so reliable.D kumar Dabee,Mauritius

Dheerendra · 19 October 2020

★★★★★ 5/5

Google

Kamile was a fantastic agent from the beginning to the end of the process. She was professional, approachable and very knowledgeable. She made a daunting process of finding a house very smooth and actually fun. Would highly recommend her if you are looking for a property.

Hibah · 14 May 2024

★★★★★ 1/5

Trustpilot

LONG-standing landlord client left deeply disappointed

I have used Life Residential’s full letting management service since 2014, but this recent experience has been extremely disappointing.

Antonio · 3 August 2026

★★★★★ 1/5

Trustpilot

Further to my last review on Life Residential

Further to my last review. No one from Life residential contacted me about this complaint. The email that was left in the reply is NOT Life residential’s ( I will not provide any of my personal details to that unknown organisation )

Val · 11 February 2026

★★★★★ 5/5

Trustpilot

We are renting through Life Residential…

We are renting through Life Residential and have had a fantastic experience with our Property Manager, Gerda. Unfortunately there was a leak in the flat, but she immediately got in touch with a contractor and the issue was fixed very quickly. She is always very professional, efficient and easy to communicate with, which makes things much easier for us.

Saila · 4 September 2025

★★★★★ 5/5

Trustpilot

Great experience and quick service!

Great experience and quick service. My issue in the apartment was resolved quickly and efficiently by the team.

Parth · 9 August 2026