Trusted Agent profile · Newham

LiFE Residential Royal Wharf reviews in Newham

4.5

★★★★★ Excellent

1,175 reviews across 2 platforms

16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ

LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,175 reviews on two platforms, including 302 Google reviews rated 4.5.

Google logo

4.5 / 5

302

Reviews on Google

This office

Trustpilot logo

873

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Positive feedback for Arjin Dogan - property manager

Certainly! Here’s a glowing review for your property manager, Arjin Dogan:Outstanding Service by Arjin Dogan - Highly Recommended!I had the pleasure of working with Arjin Dogan as my property manager at Life Residential, and I can’t say enough good things about her. From the very beginning, Arjin has been incredibly active and responsive, always quick to address any queries or concerns I had. She has a remarkable ability to handle every situation with efficiency and professionalism.Arjin’s helpfulness has made the entire experience of managing my property stress-free. Whether it was dealing with maintenance requests, coordinating repairs, or simply keeping me updated on important matters, she was always on top of things. Her communication was clear and timely, which gave me peace of mind knowing that everything was being taken care of.What truly sets Arjin apart, though, is her kindness and genuine care for her clients. She consistently went above and beyond to ensure that I was satisfied and that my property was in the best possible condition. Her friendly demeanor made it easy to work with her, and I felt like I was in very capable hands throughout the entire process.I wholeheartedly recommend Arjin Dogan to anyone looking for a reliable, dedicated, and personable property manager. Her commitment to providing excellent service is unmatched, and I’m grateful for all the help she provided.Thank you, Arjin, for making this experience so positive!

Faris · 24 September 2024

5/5

Trustpilot

Highly recommended

Responsive, professional, trusthworthy. Shakira in particular has been of immense assistance to my needs. Would recommend them to anyone.

Nolan · 1 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a 5* review. Kind regards, Katie

5/5

Trustpilot

Thank you Tara

Thank you Tara. Really impressed how quickly you got this sorted out for us. Thank you

David · 14 October 2025

Agent replied · 22 October 2025

Dear David, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Conor was really helpful from the beginning of our search. He understood what we needed and worked with us. After finding a property we liked he managed to help negotiate for us and made the entire process easy and straightforward. Would highly recommend Conor to other people looking.

Bethany · 11 September 2024

Agent replied · 10 November 2024

Dear Bethany, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team

5/5

Google

My experience with life residential was extremely good, and Conor was very helpful throughout the entire process! He made the process so much easier and was extremely helpful throughout the entire rental process especially since it was my first time renting in the UK!

Dania · 10 November 2024

Agent replied · 10 December 2024

Dear Dania, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Kamile is so nice and helpful to arrange the viewing and contract negotiations. Very smooth signing process.

Nicky · 1 October 2025

Agent replied · 8 October 2025

Dear Nicky, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie

5/5

Trustpilot

Helpful and Responsive Agents

Breje from Life Residential Greenwich has been a great help throughout my moving process. She responded quickly to my questions and kept me updated on the repairs and arrangements. Highly recommended.

Andres · 10 March 2026

5/5

Trustpilot

My time with this Agency has been great!

My time with this Agency has been great! in many different aspects and throughout the process but I want to give special thanks to my property manager, Riley Buckley, she is amazing! She will go above and beyond to be able to help you when needed! Many thanks, Lucia

Lucia · 15 August 2024

Agent replied · 23 October 2024

Dear Lucia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team

5/5

Google

I put my flat in Royal Wharf on the market with Life Residential and the whole process couldn’t have been more seamless. The team, Rachelle especially, were professional, efficient, and made everything very straightforward. Tenants are already moving in next month, I’d highly recommend their service.

Abby · 16 March 2026

Agent replied · 16 April 2026

Dear Abby, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Leighton and Esmee are both very…

Leighton and Esmee are both very helpful and have sorted any issues we've had with the property very quickly.

Keir · 20 September 2026

Agent replied · 10 October 2026

Dear Keir, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Very good performance

I have dealt with Abby gooptu and she has dealt all my reservations with patience, and exactly upto the point. She was very quick in her response even on Sunday which I am assuming is a holiday, I received a response from her regarding my query. She is really professional.

Waqas · 16 July 2024

Agent replied · 23 October 2024

Dear Waqas, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team

5/5

Google

Conor was professional and efficient. Very quick to respond and made the whole process easy.

Jinyu · 1 October 2025

Agent replied · 8 October 2025

Dear Jinyu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

I had a great experience with Life…

I had a great experience with Life Residential. My property manager Ilinca Ioanovici has been so helpful during my entire stay. She is patient, always responds fast and solves everything efficiently. My account manager Smruti Patel has also been very helpful and resolved any issues I’ve had. It’s nice to work with professional people who do the best they can to help you. Can definitively recommed, 10/10!

Rand · 15 June 2023

Agent replied · 22 December 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Have been with Life Residential in…

Have been with Life Residential in current tenancy for 3 years. No issues at all. Sophie Kaur specifically has always maintained very efficient communication. Any issues raised such as repairs or maintenance are dealt with immediately. All communications are very professional

NL · 10 April 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Outstanding Property Manager, Highly Recommended

I had the pleasure of having Luca Safari as my property manager while renting in the UK, and I cannot recommend him highly enough.

Bogolo · 10 August 2026

Agent replied · 22 September 2026

Dear Bogolo, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

5/5

Google

Conor is very helpful and professional, he made our experience very seamless and pleasant!

Mohamed · 6 October 2025

Agent replied · 22 October 2025

Dear Mohamed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Great Experience

Had a great experience with Amrita. She was professional, responsive, and helpful throughout the entire process. Communication was always clear, and everything was handled efficiently. I really appreciated her support and would highly recommend her to others.

Tammy · 8 May 2026

Agent replied · 25 May 2026

Dear Tammy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Google

Scott was an exceptional agent who provided outstanding service from start to finish. His professionalism, attention to detail, and prompt responses to all inquiries made the rental process smooth and stress-free. His friendly demeanor and expert advice greatly contributed to a positive experience. We highly recommend Scott to anyone looking for a reliable and efficient.

Abhishek · 15 March 2024

Agent replied · 10 November 2024

Dear Abhishek, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Scott, and do not hesitate to contact us again. Kind regards, Negin, Customer Relations Team

1/5

Trustpilot

No customer service

Since the day I moved in, I’ve been dealing with several basic issues in the flat, such as a broken intercom and a damaged table. Before moving in, I made one simple request: to have the mattress removed, as I have my own. The agent said that it could be arrenged but this request is still being ignored.

Andre · 20 November 2025

Agent replied · 22 November 2025

Dear Andre, I am sorry to read your 1* review comments. I have passed them to our Team Manager as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations

5/5

Google

Ms. Fern O'Dwyer is an exceptional Lettings Manager! Her professionalism, attention to detail, and proactive approach have made my experience as a landlord seamless and stress-free. She is highly knowledgeable, responsive, and always goes above and beyond. I highly recommend her to anyone looking for a top-notch service and experience

L · 13 June 2024

Agent replied · 10 November 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

LIFE Tenancy Renewal

LIFE Renewal Consultant; Amrita Rathod proactively brought to our attention that our tenants' AST was ending in 3.5mths time and felt it important to plan ahead. With the help of our Senior Property Manager; Rosita Kausiute, they determined our tenants wished to renew & in no time at all, everything was signed. An extremely efficient & proactive service.

Laura · 8 November 2025

Agent replied · 22 November 2025

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie

4/5

Trustpilot

Abby Gooptu was helpful and responsive

Abby Gooptu was helpful and responsive, updated me daily on the progress of matters and explained clearly the necessary details via email without the need to call or speak to me ( I live in a different time zone)

Ms · 2 December 2024

Agent replied · 22 December 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie

5/5

Google

Very grateful to Ethan from Life residential. He’s been very helpful during this difficult period, I was able to move very quickly on a property that I liked and Ethan helped expedite things and work around some obstacles that arose from the current situation. He was very responsive, professional and knowledgeable and also a great guy. Thanks Ethan! Update: after a year with life residential I can easily say that the experience has been great. They are very responsive and I have just renewed for a further 12 months. That process was made simple and I’d like to thank Mahrokh for her support and professionalism through the process!

Nick · 11 November 2021

Agent replied · 10 November 2024

Hi Nick, thank you for your feedback. We're so pleased Ethan was on hand to help you move during quite a difficult period for everyone! Nice work, Ethan.

5/5

Google

Great service. Special mention to Najib for being helpful and timely with the responses.

Mohan · 24 September 2025

Agent replied · 8 October 2025

Dear Mohan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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