LiFE Residential Royal Wharf reviews in Newham

★★★★★ 5/5

Google

Amazing experience! Scott worked tirelessly to help us pass referencing and was there whenever we needed guidance on what to do. Overall, I had an incredible experience with LiFE Residential during my stay at Royal Wharf. Scott was always responsive, friendly, and accommodating. The property was well-maintained, and any issues were promptly addressed. I highly recommend LiFE Residential to anyone looking for a reliable and professional estate agency. Thank you so much Scott!

Effie · 11 November 2023

★★★★★ 5/5

Google

Fantastic experience overall! The process was smooth, stress-free, and everything was clearly explained with quick follow-ups and helpful guidance. Professional, friendly service that made decision-making easy. Highly recommend Life Residential - and a special thanks to Conor for his support throughout! His approachable and patient manner truly made the whole journey feel comfortable and well-supported.

Suvidha · 8 November 2025

★★★★★ 5/5

Trustpilot

Being a Landlord with Life Residential

Working with Life Residential as a landlord has been really great. The team is always quick to reply and super helpful with any questions. They sorted out all maintenance and tenant-related issues efficiently. The check-out process and deposit return were simple and transparent. Really happy with their service, would definitely recommend.

Zhou · 28 April 2026

★★★★★ 5/5

Trustpilot

We had a great experience during our…

We had a great experience during our tenancy with Life Residential. Special thanks to our property manager Rosita Kausiute for handling all our issues and helping us throughout.

Gabriel · 4 October 2026

★★★★★ 5/5

Trustpilot

Thank you for the last 3 years

We recently moved out of a flat in Admirals Tower and wanted to express our gratitude🤩 to the team and Rosita our property manager who listened and resolved our questions or concerns during our 3-year tenancy. Thank you so much again and look forward to moving back into one of the properties managed by Life Residential! All the best! 🙏

Junghoon · 9 February 2026

★★★★★ 5/5

Trustpilot

Excellent Agent in Nine Elms - 7 years good experience

I just thought I would update my review since the original one was written in 2017 and I've now been using Life for 7 years. They continue to provide excellent service - on the tenant side, they constantly monitor the market to ensure the best rates and I've not had a single default or any damage beyond wear and tear across what must be 50-60 tenancies over 7 years. On the maintenance side my relationship manager Melody is tireless and her interventions to ensure we make the best decisions and source correctly have saved many hundreds of pounds

TMGM · 13 April 2023

★★★★★ 5/5

Trustpilot

Good Job

I had an excellent experience with Ms. Breje during her visit on our flat. She conducted the inspection with a high level of professionalism, courtesy, and efficiency throughout the appointment. Communication was clear and timely, and handled every aspect of the visit in a calm, organised, and respectful manner.

Karl · 7 May 2026

★★★★★ 5/5

Trustpilot

I emailed our property manager

I emailed our property manager; Abi Shanks regarding 2 separate issues I wanted her to look into which Abi actioned immediately & replied on both counts within just 1-2 hours. There's nothing worse than having to chase people which sadly has become a bit of the norm across most service companies especially since the pandemic, but Abi is thankfully not in this category & we feel blessed knowing she's looking after our investment property with all the due care, attention & urgency we could wish for. Thank you Abi.

Laura · 6 March 2023

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Abby Gooptu from the Renewal Department, and I couldn’t be happier with the service I received. Abby was incredibly patient, always quick to respond to my emails, and consistently friendly and professional. This has been the best rental experience I’ve ever had, thanks to Abby’s exceptional service. Highly recommend!

Roman · 16 August 2024

★★★★★ 5/5

Trustpilot

Bilal Property Manager

Bilal has always been very professional, helpful and responsive. Communication has been excellent, and I’ve always found him reliable and easy to deal with. I really appreciate his support and assistance throughout my tenancy.

KB · 11 August 2026

★★★★★ 5/5

Trustpilot

Erza has been absolutely fantastic…

Erza has been absolutely fantastic since the day we moved in. She has always been available for any enquiries we had, consistently responding quickly and professionally. She supported us with every step of the settlement process, from helping replace furniture to arranging electricians, plumbers, and other services whenever needed.

Lio · 11 December 2025

★★★★★ 5/5

Trustpilot

I had an excellent experience with kacey

I had an excellent experience with Kacey Smail. She handled my contract renewal very professionally and communicated clearly between me and the landlord. She helped us reach a fair and suitable deal that worked for both sides. I really appreciate her prompt responses, understanding of the situation, and dedication to finding the best solution. I highly recommend her service to anyone looking for a reliable and helpful agent!

Harikishanreddy · 11 November 2025

★★★★★ 5/5

Trustpilot

Stress free

Talking with Jahz Reid throughout our property search has been so easy and not complicated at all, first time renting so he explained the process and made it super simple and stress free would highly recommend 😄

George · 18 July 2026

★★★★★ 5/5

Trustpilot

I make compliments to Luca Safari of…

I make compliments to Luca Safari of Life Residentilal. She is very helpful and efficient in dealing my case. Most appreciative of her.

GRACE · 7 October 2026

★★★★★ 5/5

Google

A Big thanks to LiFE Residential 👋 and a special mention to Fern who was truly exceptional! She was mainly the reason why my flatmate and I were able to find an apartment. Our search had been going on for more than 2 months and nothing was working out. But after meeting with Fern, the process became smooth and we were literally able to find a place within a span of a few days! Her responsiveness was incredible and she made it much easier to continue the process specially during long working weekdays! Definitely going to recommend and reach out to her and the agency in the future! 🙏🏼 Thanks a lot Fern, Cheers, Keshav

Keshav · 11 November 2022

★★★★★ 5/5

Trustpilot

Prompt Assistance

Last year, I experienced some difficulty obtaining certain accounting documents despite having written to the person handling the accounts, but I did not receive an immediate response. When I contacted Leilani Drummey, Senior Property Manager at Life Residential Nine Elms, she promptly stepped in and resolved the matter.

Tseten · 10 April 2026

★★★★★ 5/5

Google

I had a great experience with Life Residential. Najib was great at showing me the property and answering any questions I had. Conor made the whole process really smooth and was really forthcoming with information and available whenever I had a question. I would highly recommend.

Ritvik · 6 December 2024

★★★★★ 5/5

Google

Had a great experience dealing with LiFE Residential. Scott was honest, transparent and kept me well-informed throughout the tenancy. I'd like to point out that any concerns or questions I had were addressed promptly, and I felt confident in their ability to manage the property at Avalon Point. Especially during the referencing period, Scott was great in assisting with handling information and ensuring things kept moving forward!

Vishva · 11 November 2023

★★★★★ 1/5

Trustpilot

Negative stars if this were an option

Negative stars if this were an option. Life Residential’s ‘fully managed’ service of both of my rental flats was nothing short of a farce, and Life Residential as a company is brazen scam.

Lulu · 24 July 2026

★★★★★ 5/5

Trustpilot

Working with Tamara on my move out to…

Working with Tamara on my move out to process was straightforward and pleasant . She was very helpful throughout the process

Temi · 8 October 2026

★★★★★ 5/5

Trustpilot

Great renting experience with Life Residential

The team at Life Residential, and specifically Sophie Kaur, are an amazing agency/agent to work with. They are quick and helpful with their responses and are well balanced in representing the interests of both landlords and tenants alike - I had a great experience relying on them for my lease. Thank you!

Derrick · 25 February 2026

★★★★★ 5/5

Google

I had a very smooth process from first inquiry to collecting my keys, thanks to Kamile!

Daniel · 8 November 2025

★★★★★ 5/5

Trustpilot

We are happy to have Marcus as a…

We are happy to have Marcus as a property manager. He contacted us very promptly to find out about the issues we needed solved. He visited the rented flat just the next day after his holiday. Marcus is very courteous, pleasant, well-mannered and responsive in solving issues in our rented flat. During his visit, he showed he was knowledgeable in how the flat is built and its appliances and this made communication about our needs very easy. Moreover, he found an experienced professional to solve the technical issues who was also very quick in performing his work.

RF · 14 October 2024

★★★★★ 5/5

Trustpilot

Life residential

I have dealt two years straight with life residential. The staff is very professional and act on the issues promptly which makes their client life easier. The property manager Ms adisa was one of the best property manager i have dealt with. She was brilliant, efficient, smart and has dealt all my issues promptly upto my satisfaction level. Wish we can have more people like her.

No · 16 October 2025