Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
TrustpilotLife Residential has been veryβ¦
Life Residential has been very efficient at managing our rental property for over 15 years. Among the current support team, I would like to mention the excellent support from our Property Managers Luca Phillips-Safari and Esmee Farrugia who have been very efficient and helpful.
Joseph Β· 24 September 2026
Agent replied Β· 10 October 2026
Dear Joseph, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
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5/5
TrustpilotProfessional and Responsive Estate Agent
I recently worked with Amrita to renew my lease agreement. She was professional, responsive, and made sure I understood all the details, including the break clause. Her clear email about the break clause was particularly helpful.Amrita was also patient and gave me the space I needed to consider my options without any pressure or follow-up calls. Overall, I'm extremely satisfied with her service and would highly recommend her to anyone looking for a reliable estate agent.
Mohammad Β· 28 June 2024
Agent replied Β· 23 October 2024
Dear Mohammad, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Negin, Customer Relations Team
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5/5
GoogleScott and Giovanni were the most patient in helping me search for a new flat according to my stringent requirements. Despite already knowing that we had a 2-month notice period, Scott continued to be very active in sharing updated listings with me that fit the flat options I was looking for, and most importantly my ideal move-in date. And Giovanni was the nicest in showing the apartments when we met, answering the questions and concerns I had.
You both made me feel comfortable in sharing what I needed specifically, instead of pressurising us to make a decision rapidly (as some other agents might). Thank you both for your patience and help, I greatly appreciate it. Would highly recommend to work with them in your house hunt!
Hailey Β· 14 April 2024
Agent replied Β· 10 November 2024
Dear Hailey, Thank you for your kind comments regarding Scott and Giovanni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
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2/5
TrustpilotDonβt Bother
Would not recommend renting from this branch. Constant miscommunications, flat was handed to me in disgraceful order - was sorted out by landlord thankfully but now months later and they still cause silly issues that waste time for a perfect tenant.
Robyn Β· 8 October 2026
Agent replied Β· 14 October 2026
I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
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5/5
GoogleI had a great experience with Life Residential. Conor was very friendly and handled everything quickly and smoothly. Even after moving in, he responded fast and helped with any issues. I really appreciate the excellent service and would highly recommend
Yong Β· 7 October 2025
Agent replied Β· 22 October 2025
Dear Yong, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
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5/5
GoogleI had a great experience with Life Residential, especially with the amazing help of Poppy! Poppy has been able to make a usually stressful process way smoother as she perfectly understood my needs, was very reactive for any questions I had, and was always happy to help me.
I would 100% recommend her help and Life Residential to my friends looking for a property!
Alice Β· 6 December 2024
Agent replied Β· 10 December 2024
Dear Alice, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
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5/5
TrustpilotRosita was very responsive andβ¦
Rosita was very responsive and understood our problem with the shower head and followed up in a timely manner by checking with the landlord company, arranging the handyman, and replacing the old part. This problem that affected the quality of our life immensely was rectified with her timely support and it means a lot to us so Iβm leaving the review for her to get the appropriate recognition and gratitude!π Thank you Rosita
Hoon Β· 11 July 2024
Agent replied Β· 23 October 2024
Dear Hoon, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Negin, Customer Relations Team.
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5/5
GoogleConnor at Life Residential has been great at helping me find a flat. He understood what I am looking for after the first viewing and managed to find a suitable property in no time. I appreciate how responsive and helpful Connor was. He answered all my questions without delay and made the process swift and painless. Highly recommend working with Connor if you want an agent who is hands-on and engaged.
Anna Β· 12 August 2024
Agent replied Β· 10 November 2024
Dear Anna, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Royal Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
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5/5
GoogleBig thank you to Blend Ademi, he really helped me throughout and made the process very straightforward. Would highly reccomend!!
Endi Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Endi, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
TrustpilotExcellent communication and Amrita wasβ¦
Excellent communication and Amrita was very helpful during transaction made it very easy for all
Babak Β· 23 April 2026
Agent replied Β· 25 May 2026
Dear Babak, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
TrustpilotThe requirement from Luca is clear andβ¦
The requirement from Luca is clear and easy to cooperate with.
Zd Β· 21 May 2026
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
GoogleFinding a new apartment in London was really easy with LiFE Residential. I worked with an agent named Scott Borg and he was really helpful. He paid close attention to what I wanted in an aparmtnet and showed me places that were just right for me and my budget.
The website for LiFE Residential was simple to use and Scott knew a lot about the different apartments and helped me get a good deal on the one I liked best.
I was happy with how friendly and clear Scott was when he talked to me. He made sure I understood everything and that I felt comfortable with my choice.
If you need to find a place in London, I'd tell you to go with LiFE Residential and ask for Scott Borg. They really care about helping you find a home you'll love.
Eyitayo Β· 14 February 2024
Agent replied Β· 10 November 2024
Dear Eyitayo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Negin, Customer Relations Team
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5/5
GoogleHave been with life residential for over 5 years. December we were informed our landlord wanted to move back into the property which resulted us needing to move put promptly.
Jonathan Pearson was fantastic in arranging a viewing quickly. He has been instrumental in organising our move and is very easily accessible.
He takes the time to reach out personally, providing a great service and for us provided additional assurance everything is in hand and if we needed to speak to someone he was readily available.
Jonathan was a pleasure to deal with and was promptly supported by the rest of the team.
Gush Β· 14 February 2024
Agent replied Β· 10 November 2024
Dear Gush, Thank you for taking the time to leave a wonderful 5* review. Jonathan will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
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5/5
GoogleBlend was really helpful and made the process straightforward. He answered all my questions and made everything less stressful.
Tina Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Tina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
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4/5
TrustpilotLiFe Residential Experience
My experience with LiFe Residential is okay, but I am grateful for having Sophie Kaur as my property manager. She has always been kind and approachable and helpful. Sophie will also make sure that my flat issues are being attended and resolved as soon as possible.
Samantha Β· 15 August 2026
Agent replied Β· 22 September 2026
Dear Samantha, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie
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5/5
TrustpilotArjin has been the best support we had so far
This is a review about the support I received from Arjin. We have been renting through Life Residential for 7 years now and depending on the property manager our experience would vary. Arjin is by far the best we had so far with clear communication and prompt responses and actions. I hope Arjin remains our property manager for the remainder of out tenancy as we are very pleased.
Konstantinos Β· 28 August 2024
Agent replied Β· 23 October 2024
Dear Konstantinos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team
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5/5
TrustpilotLuca Safari has provided great serviceβ¦
Luca Safari has provided great service as property manager managing my rental flat. He is consistently professional, responsive and reliable in dealing with any issues and queries that arise. Communication is always prompt and clear and matters are handled efficiently.
Susan Β· 16 September 2026
Agent replied Β· 10 October 2026
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
TrustpilotMr Bilal Khalid
Immediate responce to any matters that need to be addressed with regards to the said property. In addition, Mr Bilai has personally ensure that all queries are fully resolved without delay thus enhancing and projecting Life Residential, an excellent Letting Agent in the UK Property Market
HOCK Β· 6 August 2026
Agent replied Β· 22 September 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
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5/5
GoogleFrom start to finish I've felt very well taken care of by all the staff at Life Residential Royal Wharf. I had extensive contact with Conor and he was brilliant at walking me through the process of letting out my property, finding tenants, ensuring a smooth move in process and then subsequent care thereafter. I would recommend them to all landlords looking to work with a very dedicated, knowledgable and accessible team and have absolute trust and confidence they aspire to deliver the best experience for both landlords and tenants.
Jack Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Jack, Thank you for taking the time to leave a wonderful 5 star Google review. Conor will be thrilled to read your kind comments. Kind regards, Katie
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5/5
GoogleI had the pleasure of dealing with Isobel who is an absolute angel, she helped me through the whole renting process and ensured I am able to secure a lovely property.
Couldnβt recommend life residential royal wharf more, in particular Isobel who made this experience easy and fast!
Aliza Β· 26 March 2026
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5/5
TrustpilotRosita Kausiute: Recommendation
I commend Rosita Kausiute. Recently there has been a tricky issue with one of my properties. Her professionalism, insight and common-sense have made all the difference. Her approach is always proactive and thought through and she has my full confidence.
Mark Β· 13 September 2026
Agent replied Β· 10 October 2026
Dear Mark, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
TrustpilotShout for Luca Safari
Luca Safari has been very efficient and business-like, which is what I (as a busy landlord) am looking for.
Roger Β· 11 October 2026
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5/5
GoogleExcellent service. Blend and Conor were both professional and efficient. Were able to get both a quick turnaround, and leniancy when we needed extra time to bring back information. Highly recommended.
Mars Β· 8 November 2025
Agent replied Β· 22 November 2025
Dear Mars, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
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5/5
GoogleLife Residential are an excellent letting agency. Extremely pleased with the effort and time taken to support me with finding my new property.
I was particularly happy with Kareem Mitchellβs support - he is very friendly, and was willing to go above and beyond to make sure everything went smoothly! HUGE thank you to Kareem for making my move an enjoyable and stress free experience! Your professionalism, and excellent organisation shined throughout!
Freda Β· 14 May 2024
Agent replied Β· 10 November 2024
Dear Freda, Thank you for taking the time to leave a lovely review regarding Kareem. Kind regards, Katie, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.