LiFE Residential Royal Wharf reviews in Newham

★★★★★ 5/5

Google

I highly recommend working with Life Residential Agency to find a high-quality property to rent. I had an excellent experience with their agent, Conor, who made the entire process of renting and submitting documents seamless and straightforward. Conor was incredibly accommodating, arranging viewings at short notice, politely walking me through all the property details, and clearly explaining the next steps for signing the contract. Additionally, he was always available via WhatsApp, promptly answering any questions and making the process significantly less stressful.

Alima · 26 November 2024

★★★★★ 5/5

Trustpilot

Miss Brooke Nickless is a great Property Manager!

Miss Brooke Nickless is a lovely, friendly lady and great property manager. Since moving in in July, she is the only property manager to have taken the time to visit me in person and make sure I am happy and comfortable in my new flat and that everything is working properly. She also provided me with missing documents that I had not received from my estate agent, when moving in to ensure compliance. Brooke is very considerate of her tenants time and made sure that her visit suited around my schedule, which is excellent customer service. She is lovely and deserve a pay rise/promotion! :)

Ami · 15 November 2024

★★★★★ 5/5

Google

Life residential has been a blessing in disguise for me. I had a terrible time finding properties to rent this summer but I found something amazing through them. Thank you to Kamile who supported me through day 1, from showing the perfect flat to documents and references. Thank you! Highly recommend it

Jhalak · 15 October 2025

★★★★★ 1/5

Trustpilot

The worst experience I’ve ever had

Probably the worst experience I’ve ever had with a service provider. They are nice when trying to convince you to rent a property. As soon as your deposit is paid & contract is signed, that niceness vanishes & any problems you have are treated as poorly as possible to the point of being very rude.

Halima · 28 September 2026

★★★★★ 5/5

Trustpilot

Incredible service..

Life Residential have always been incredibly helpful. Initially with arranging the tenancy and Esmee has been extraordinary since the start of the tenancy always great and timely in her communication and efficient in executing anything required. Highly recommended...

Tonio · 12 February 2026

★★★★★ 5/5

Google

We had a great experience working with Conor from Life Residential while securing our new home in E14. From the first viewing, Conor was extremely knowledgeable about the property and the area, and guided us through the process with professionalism and patience. He was always quick to respond, offered thoughtful advice during negotiations, and took the time to explain details like implications of the Renters’ Rights Bill, which really gave my partner and I peace of mind. Conor also handled our questions and requests to the landlord efficiently and kept communication clear throughout. The entire process was smooth and stress-free, we’d definitely recommend Conor and Life Residential to friends and other professionals looking to rent in London.

Caleb · 15 November 2025

★★★★★ 5/5

Google

Me and my friend have been looking for an apartment for some time. Nothing really came to our liking until we came across one in royal wharf. We inquired, fern and Conor helped us through the whole process, was so easy and simple. Within a week we had signed the rental agreement and put a deposit down.. Like I said fern and Conor was super helpful and efficient in making sure that we got the apartment. Thanks a lot guys 🙏🏽

Taylor · 3 November 2024

★★★★★ 5/5

Google

It has been a pleasure to work with Conor Harvey, a letting consultant with Life Residential. I would love to give a 7* rating instead of the 5* rating limit due to his professionalism, great attitude and his support all through the letting process. Conor was very responsive and willing to respond to all my questions and concerns, he gave me timely updates which allowed me to plan appropriately. This ensured the letting process ran seemlessly and I was able to complete the process hassle-free and efficiently. Thank you Conor!!!

Vera · 3 November 2024

★★★★★ 5/5

Trustpilot

Happy tenants (Greenwich branch)

Excellent overall experience from the Greenwich branch. Jahz was friendly and helpful in securing us a property. Rosita is an efficient and professional property manager who is supported by knowlegeable contractors

MISS · 8 April 2026

★★★★★ 1/5

Trustpilot

Avoid to rent the flat from this agent

My property manager- Gina, has been disappearing about my deposit release process after the last conversion on 19 September 2024. We have an agreement on returning deposits. I provided the bank details to them on 21 September and called a few times for a follow-up. I also sent the reminder to them on 8 October and 21 October, but there was no response until today. I called on Tuesday, and one of the PM called Lucy, and she said she would help me to process it, but I am still waiting for feedback and Gina is left. It means that your case would not process if someone leave the company. Meanwhile, my communal energy bill still has yet to close. I have informed them many times, but I am still waiting for an update, and I am still receiving the bill today. I don’t recommend all of you to find this agent to rent the property. The service is really bad

Pervious · 29 October 2024

★★★★★ 5/5

Google

Me & my wife were first time buyers and Life Residential team especially Molly & Inga were super transparent and great agents. Inga was so supportive and kind to show us so many apartments in Royal Wharf, answered all our queries and was super helpful in finalising our first home. Once the offer was accepted, Molly from the sales progression team was highly supportive, managed the relationship between us and the sellers magnificently. She was in constant touch with both of our solicitors and was persistently followed up to expedite the process and as we were first time buyers, guided transparently along the process in terms of next steps, timelines etc. Overall, the experience with Life Residential was really good and I already recommened one of my friend who also bought an apartment through Life Residential and cannot wait to recommend others too. Thanks very much to Inga, Molly and entire LR team. Regards, Darshan

CA · 20 October 2024

★★★★★ 5/5

Trustpilot

fantastic service

Zoe Zenonos has been a fantastic property manager for my flat. She is professional, reliable, and always willing to help. Her support has made managing the property incredibly easy.

David · 15 April 2026

★★★★★ 1/5

Google

"I recently purchased a property in London through this agency, and I must say the experience has been extremely disappointing. Throughout the home-buying process, they were slow to respond to my inquiries. After the purchase, they failed to provide the mailbox key and all necessary keys for the house. Worse, they didn’t inform us that the door lock was broken until we received the keys, resulting in unexpected repair costs. Additionally, the hot water system in the house wasn’t working, which they also neglected to mention, leaving us with yet another extra expense. It’s been a week since I moved in, and I still can’t even take a proper shower because nothing is functioning properly. Everything is broken or incomplete, and this has been a total nightmare. Throughout the entire process, we dealt with Farwa, who was completely uninterested and unhelpful. I feel absolutely let down and taken advantage of. This has been a huge disappointment!"

Simge · 11 October 2024

★★★★★ 5/5

Google

I am an international student, and our agent is Conor, who helps me to have a real home in London 😭😭😭 at first, I rented my apartment on rightmove, but I met with many difficulties. He was very kind to contact me and call me at the first time, even though I was not in the UK. After every link, any problem I had, he was very patient to solve for us. I really think Conor is a conscientious staff and he is very, very, very handsome!! 😍😍 Our living experience in sky view tower is very good, the house is very new, living here is very happy! Thank you Conor!!

Baihan · 11 October 2024

★★★★★ 5/5

Trustpilot

Swift Help

Amrita Rathod has recently helped us to renew our tenancy agreement swiftly at our full satisfaction. Thanks to Amrita and Life Residential. Well done!

Leung · 20 May 2026

★★★★★ 1/5

Trustpilot

Worst company

This is literally the most irresponsive company ever. I've had the worst experience with them and certainly do not recommend. They never answer to any issue and literally ghost you for ages; but when it's about you making a deposit payment or them needing something from you they chase you 24/7. The items on my offer letter (supposed to be fixed before I move in) are not fixed until this day. I have left the property a while ago now and I am still waiting for my deposit, and despite sending tons of emails to my property manager Gina, I still have not received any response. Ervis is the only responsive person from Life Residential, otherwise it is the worst company and I have had the worst experience from the very first day (delays in my move-in and in contract submission) until the last (delays in sending my deposit back).

Rita · 8 October 2024

★★★★★ 5/5

Trustpilot

Lifestyle

Amrita was diligent in her process and communications with me on the tenant renewal process and I have always been happy with Lifestyle services. Thanks

Neal · 5 May 2026

★★★★★ 1/5

Trustpilot

After finishing my one year rental…

After finishing my one year rental contract last year I paid 250 pounds for my 2 bed to be professionally cleaned (with evidence) and I was charges 3,500 as they found the apartment "very uncleaned". (SPOILER ALERT: They do that to everyone it's a scam). Not to even mention I was charged extra 3 weeks for my staying even tho I had already prepaid the entire year ahead!! They dont even know what there charging for... 3 months to solve. Exceptionally rude management.

ALEXIA · 11 March 2026

★★★★★ 5/5

Trustpilot

Exceptional property management support

I’ve had a really good experience with Claudia Bomoto at Life Residential Greenwich. Renting can sometimes be stressful when things go wrong, but Claudia has been genuinely helpful every time I’ve needed support.

Sujeet · 25 February 2026

★★★★★ 5/5

Trustpilot

new team is good!

Kandy is responsive, polite and efficient.

VG · 9 September 2026

★★★★★ 5/5

Trustpilot

A reliable property manager

I thank our property manager - Ms Zoe Zenonos very much for her most experienced and professional management of my property. I had recently experienced water leakage in my bathroom, and Zoe co-ordinated different parties to get the repair promptly fixed, our repair cost fairly recovered from insurer, and our tenant well managed. Zoe always responded quickly and we can leave her to manage our flat with peace of mind.

W · 17 May 2026

★★★★★ 5/5

Trustpilot

Rent experience

Friendly staff and quick response time. Rented a property from them for 2 years and did not have any issues, Sophie Kaur was always around to help.

Mareks · 8 April 2026

★★★★★ 5/5

Trustpilot

Life Residential - high level professional service

Life Residential is a letting and managing agent for my London properties for almost 10 years, and I have always been very happy with the high level of the service they offer. I am an oversees landlord and often need professional advice and assistance, and I am especially grateful to Shakira Alexanderwalcott for her continuous support. She is extremely efficient in answering all my questions and resolving all the issues concerning my properties and is very pleasant and easy to communicate with. I would highly recommend Life Residential to any landlord seeking professional managing agents' support.

Elena · 9 October 2026

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Ludmila, and I couldn't be happier with the service I received!Right from the start, the team was always professional and attentive. Moreover, Ludmila was truly committed to helping me extend my existing lease.She took the time to understand my needs and led me through the entire process with patience and expertise. Every question I had was answered promptly.What stood out the most was her dedication to ensuring I felt comfortable and informed at every step.I truly appreciate her hard work and attention to detail. I highly recommend her services to anyone looking to buy or rent.

Angelina · 19 August 2024