LiFE Residential Royal Wharf reviews in Newham

★★★★★ 5/5

Trustpilot

Smooth tenancy transition process

I had a great experience navigating the tenancy transition and rent review process with Life Residential. The communication was clear, professional, and reassuring throughout, especially given the upcoming changes under the Renters Rights Act. I really appreciated Amrita's support and guidance, and she made the whole process feel straightforward and well managed. Thank you for the excellent service.

FO · 24 April 2026

★★★★★ 5/5

Google

I truly appreciate the exceptional service we received from Life Residential Royal Wharf. I couldn't be more impressed with their service. Our agent - Scott went above and beyond to help us find our new home. From the very beginning, he was attentive, knowledgeable, and incredibly helpful. He patiently answered all of our questions and guided us through every step of the process. His expertise and professionalism made the entire experience smooth and stress-free.

Eva · 15 March 2024

★★★★★ 5/5

Google

Everything was amazing. I’m so thankful to my excellent agent Mrs.Holmes; she was so patient and tried to help me in every stage, from the process of contract to payment. That was my first rental place in London and she answered all of my questions with kindness. Life residential platform and website were efficient and assisted me in doing every step correctly.

Ali · 11 October 2024

★★★★★ 5/5

Trustpilot

Tenancy Renewal

The renewal process was well handled, special mention to Jess Carson. She kept me well informed on my options and seamlessly arranged all documents and paperwork, well done to her!

JAYSHREE · 30 October 2025

★★★★★ 5/5

Trustpilot

Extremely efficient and personable service

As a landlord I find them extremely efficient and personable. Whenever I have an enquiry they answer the phone promptly and deal with it in a swift and professional manner. The same with emails.

Caro · 2 October 2026

★★★★★ 5/5

Google

Conor was absolutely brilliant in helping us find our next home. His level of professionalism, responsiveness and friendliness made the entire process as seamless as it could be. Would highly recommend working with him.

Leon · 15 September 2025

★★★★★ 5/5

Trustpilot

Water Leakage Problem

My property manager (for this case) was Riley Buckley and she has been excellent. After I reported a water leakage issue in my apartment Riley was very prompt to get a contractor arranged to look into it. She gave me timely updates, was good with follow-ups and kindly suggested a few alternatives to the problem. Thankful to her timely response and action on this

Sangat · 15 August 2024

★★★★★ 5/5

Google

In the realm of apartment rentals, finding someone who not only excels in customer service but also provides invaluable advice is a rarity. However, Kareem effortlessly shatters expectations with his exceptional dedication and profound expertise in the field. From the moment I engaged with him, it was evident that Kareem was more than just a rental agent, he was a trusted advisor, committed to ensuring my rental experience exceeded all expectations.

Andrew · 15 March 2024

★★★★★ 5/5

Trustpilot

Luca Safari carried out the 6 month…

Luca Safari carried out the 6 month inspection he was the nicest and most professional agent I've dealt with in life residential. He quickly and competently addressed any questions I had and was able to accommodate a time I was available.

Rebecca · 2 August 2026

★★★★★ 5/5

Google

We had an excellent experience working with Conor over the past 4 months while searching for our next home. From the start, he was responsive, friendly, and highly efficient in his communication. Thanks to his seamless approach, we were able to view and put in an offer quickly back in May. Although that tenancy unfortunately fell through due to the landlord’s personal circumstances (outside of Conor’s control), he handled the situation exceptionally well. What stood out most was how Conor continued to check in with us throughout the months that followed, keeping in touch, offering potential flats that matched our preferences, and providing consistent support. His professionalism, hands-on approach, and commitment to client service made the whole process much easier and far less stressful. We finally signed for a new place last month and collected the keys yesterday without issue. We truly appreciate Conor’s efforts and highly recommend him, he went above and beyond to help us secure our next home. Thank you!

Angie · 15 September 2025

★★★★★ 5/5

Trustpilot

Five stars

Our property manager, Gerda, has been doing a great job. We've noticed that the Life Residential service has improved over the last few years (or we're just lucky with our new managers), so I'm happy to give 5 stars and thanks to Gerda!

Customer · 17 March 2026

★★★★★ 5/5

Google

I have been very positively impressed by the professionalism shown by Conor while arranging a tenancy agreement for my flat. Conor has been extremely helpful throughout the whole process, kept me informed through the various stages, and provided advice as required. The quality of the service received was of very high standards and fully met my expectations.

Luca · 15 November 2025

★★★★★ 5/5

Google

Najib was super helpful in trying to find me and my partner the right apartment! Really appreciated his determination, honesty, transparency and a friendly attitude :) … More

Kyle · 17 October 2025

★★★★★ 5/5

Google

I’m so glad I came across Life Residential. Scott has helped me find a perfect flat matching all my needs! He has been extremely helpful from the beginning, being honest, giving useful advice, always replying promptly and answering any questions I have. I have now moved in to the property and very happy with it. I have already recommended Scott to my friends who are looking for flats to rent in London. Thank you so much!

Madina · 11 November 2023

★★★★★ 1/5

Trustpilot

Once moved in, if things go wrong, don't expect much support

I rented a flat through Life Residential after being promised concierge services and proper management of the private areas around the building. Unfortunately, neither was delivered, which made living there during the day and even in the early evenings an unpleasant experience.

Chris · 19 July 2026

★★★★★ 5/5

Google

Najib Ahmed was really helpful since the beginning, showing me around the flat, sending videos after my viewing, and keeping in touch up to when I made the offer. Thanks Najib!

Tommaso · 15 September 2025

★★★★★ 5/5

Trustpilot

Brooke

Brooke, had been incredibly helpful to us throughout our rental contract. She very professional, very responsive and a great asset to the company. Fantastic property manager. Thank you Brooke. 😊

Sylvana · 5 September 2025

★★★★★ 5/5

Google

Aleks has been an absolute pleasure to speak to during our property search. He kindly showed us around 4 properties within our allotted viewing time which was so helpful.

Maryam · 15 September 2025

★★★★★ 5/5

Trustpilot

Olyvia Saunders from Life Residential…

Olyvia Saunders from Life Residential did a wonderful job!I worked with Olyvia on my Timber Yard property purchase where she has been helping from the completion of the property through to the management.Olyvia was always professional and responsive - including over the weekends, which I did not expect!, every step of the way. She was also attentive and upfront on what to expect and what the next steps are.It was a very pleasant experience working with Olyvia and I would definitely recommend her to prospective landlords.

Daniel · 25 May 2023

★★★★★ 5/5

Trustpilot

Being a Landlord with Life Residential

Working with Life Residential as a landlord has been really great. The team is always quick to reply and super helpful with any questions. They sorted out all maintenance and tenant-related issues efficiently. The check-out process and deposit return were simple and transparent. Really happy with their service, would definitely recommend.

Zhou · 28 April 2026

★★★★★ 5/5

Google

Fantastic experience overall! The process was smooth, stress-free, and everything was clearly explained with quick follow-ups and helpful guidance. Professional, friendly service that made decision-making easy. Highly recommend Life Residential - and a special thanks to Conor for his support throughout! His approachable and patient manner truly made the whole journey feel comfortable and well-supported.

Suvidha · 8 November 2025

★★★★★ 5/5

Google

Amazing experience! Scott worked tirelessly to help us pass referencing and was there whenever we needed guidance on what to do. Overall, I had an incredible experience with LiFE Residential during my stay at Royal Wharf. Scott was always responsive, friendly, and accommodating. The property was well-maintained, and any issues were promptly addressed. I highly recommend LiFE Residential to anyone looking for a reliable and professional estate agency. Thank you so much Scott!

Effie · 11 November 2023

★★★★★ 5/5

Trustpilot

Thank you for the last 3 years

We recently moved out of a flat in Admirals Tower and wanted to express our gratitude🤩 to the team and Rosita our property manager who listened and resolved our questions or concerns during our 3-year tenancy. Thank you so much again and look forward to moving back into one of the properties managed by Life Residential! All the best! 🙏

Junghoon · 9 February 2026

★★★★★ 5/5

Trustpilot

Good Job

I had an excellent experience with Ms. Breje during her visit on our flat. She conducted the inspection with a high level of professionalism, courtesy, and efficiency throughout the appointment. Communication was clear and timely, and handled every aspect of the visit in a calm, organised, and respectful manner.

Karl · 7 May 2026