Trusted Agent profile · Newham

LiFE Residential Royal Wharf reviews in Newham

4.5

★★★★★ Excellent

1,179 reviews across 2 platforms

16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ

LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,179 reviews on two platforms, including 302 Google reviews rated 4.5.

Google logo

4.5 / 5

302

Reviews on Google

This office

Trustpilot logo

877

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

A credit to the company

If it was not for Kalidass I would have gone elsewhere (another agent). For once there is a point of contact who is reliable in the promptness of response, AND in reliable in still being with the Company !!. Previously the Agent seemed to keep on changing and were not great communicators. He is a credit to the company

Sdf · 23 July 2022

5/5

Trustpilot

Good service continues

Pleased to be able to report that our agents, Life Residential, are still on top of matters during these turbulent times. Great service and support still available - plus a special mention for our property manager, Beki Watkins.

Mr · 15 June 2020

Agent replied · 22 December 2024

Hi Mr Ramadan and Miss Kelly, thank you for your feedback, it's very valuable to us during these tough times. We're sure Beki will be pleased to know she's doing a great job.

5/5

Trustpilot

Property Management by Maham on behalf of Life Residential

I have been really impressed with the property manager Maham , who has been looking after my property . She has been really efficient and i rate her services 5 star.Life residential ensure you look after her .

Nilesh · 15 March 2024

4/5

Trustpilot

Very well managed

The last tenants had left my flat in a very bad state and I needed to do quite a bit of refurbishment for the new tenants. Rosita managed this process very well, sending me quotes and getting the work done in a timely manner.

N · 3 November 2023

5/5

Trustpilot

This is a small note to say about…

This is a small note to say about recent correspondence with Abbey Guptu in the renewal department She has been excellent and helpful in renewing the contract. The renewal department should be proud of her performance.

Syed · 19 April 2024

5/5

Trustpilot

Kalidass was proactive in negotiating…

Kalidass was proactive in negotiating and in increasing rental amount. Good service.

Clive · 21 April 2022

5/5

Trustpilot

Ellie Fever provided a fantastic and…

Ellie Fever provided a fantastic and very professional service and successfuly negotiated a rent increase for us, which we are delighted about. It has been a pleasure dealing with Ellie and she is clearly a great asset to LiFE Residential.

Susie · 21 March 2019

Agent replied · 23 October 2024

Hi Susie, thank you for such kind words.

5/5

Trustpilot

Timely resolution

Timely resolution, follow-up and understanding the scale of the problem made it a pleasant experience working with Alisha.

Mohit · 27 April 2023

Agent replied · 22 December 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Great service

Very happy with my interaction with Abby from the Renewals Department. She is very efficient and sorted the renewal very quickly at a great rental rate.

Christopher · 18 September 2024

5/5

Trustpilot

Great job by Abby Gooptu.

Abbi Gooptu of the Renewals Department did a great job of renewing the 24 month lease on my apartment in Riverdale House.She is efficient and very pleasant to deal with and is clearly an asset to Life Residential.

Tom · 5 February 2024

5/5

Trustpilot

Communication

Communication Having someone available to contact about the smallest issue relating to being a landlord . In my experience my manager Thomas Chan has always responded in a helpful respectful way when I’ve needed to make an enquiry .

Angela · 10 January 2024

3/5

Trustpilot

Claudio De Tommaso

I haven't usually had a good experience with life residential in the past i am giving this a 3 star rating, However I give Claudio De Tommaso five stars. Since he has been looking after my apartment, I've discovered a prompt, fast and efficient service, and someone who tries to solve problems as quickly as he can.

Shahida · 21 June 2022

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Katie. She resolved my issue quickly and efficiently, and I can’t thank her enough for her help.

Abubakr · 7 October 2024

5/5

Trustpilot

Great Property Management team

Darcey & Cristina (my property managers) always endeavour to help me on any issues raised as swiftly as possible. They always keep in close communication and have been a real help in solving my queries while living in a life residential managed property.Gus

Gus · 18 September 2023

5/5

Trustpilot

llinca loanovici  Thank you so much for your help

llinca loanovici  is nice and helpful, quick response. She helps us to fix all problems we faced during the rental year. She is very professional and always gave us valuable advice. Thank you so much for your help.

Yk · 5 January 2024

5/5

Trustpilot

With thanks

I was very impressed with the efficiency of my property manager Rebecca Cannon who helped me sort all the plumbing improvements that need to be made. She was very prompt and helpful and always polite. Thank you.

Natascha · 25 January 2024

5/5

Trustpilot

Rosita helped me to arrange the repair…

Rosita helped me to arrange the repair work. The problem was fixed in a timely manner.

Fedor · 14 April 2023

Agent replied · 22 December 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

It was so great to have Abby in Life Residential to help me

It was so great to have Abby to help me negotiate and complete the renewal of the tenancy agreement. As a landlord, I just need to advise i want in a few words.

Jayden · 10 April 2024

5/5

Trustpilot

Great Service

I would just like to highlight one of the staff of LIFE Residential - Aneta Studnicka, Property Management Team Leader. She always provides a first-rate service and is extremely efficient - the perfect person to have managing your property!

Anthony · 22 June 2017

Agent replied · 23 October 2024

Hi Anthony - what lovely feedback for Aneta! Thank you very much for taking the time to tell us how she has offered you a great service - we are so pleased. Have a lovely weekend 😊

5/5

Trustpilot

Tenancy renewal experience

Tenancy renewal periods can be a worrying, fraught time. However, our recent experience proved to be smooth, constructive & successful. This was due largely to the efforts of the Life Residential ‘Renewals Consultant’ Amrita Rathod.

Mr · 16 February 2024

5/5

Trustpilot

“A Great Experience with Adisa!”

Gheorghi · 22 May 2025

5/5

Trustpilot

Well done, Abby Gooptu

Ms Abby Gooptu of Life Residential Renewal Department has done a very good job in renewing the tenancy of the existing tenant. The targeted rental has been achieved and document duly completed satisfactorily. Very efficient.

Philip · 8 February 2024

5/5

Trustpilot

Renewal in a timely manner

He managed to negotiate well with tenant & get my proposal accepted by tenant & duly signed the renewal tenancy.

Sam · 28 October 2024

1/5

Trustpilot

terrible agents

terrible agents, fake reviews over 4 stars

Kx · 19 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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