Trusted Agent profile · Newham

LiFE Residential Royal Wharf reviews in Newham

4.5

★★★★★ Excellent

1,179 reviews across 2 platforms

16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ

LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,179 reviews on two platforms, including 302 Google reviews rated 4.5.

Google logo

4.5 / 5

302

Reviews on Google

This office

Trustpilot logo

877

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks very much for Abby

Thanks very much for Abby, who helped with the renewal of my flat. She’s been very thoughtful and helpful through the entire process, always be responsive promptly and supportively. It’s very much appreciated.

Mengchen · 26 September 2024

5/5

Trustpilot

Abby Gooptu from the Renewals Team ✨

Abby Gooptu from the renewals department has been a great help and pleasure to deal with. He has helped secure us our renewal for the next 18 months and has been extremely helpful.

Carys · 23 September 2024

5/5

Trustpilot

A big thank you to my property manager…

A big thank you to my property manager Maham Iftikhar. She discharges her duties diligently and always responds to my emails and answers my queries in a way that I understand. She is particularly helpful in doing check out and check in seamlessly.

Jessie · 27 March 2024

5/5

Trustpilot

Lorrell Fowlin as my property manager

Lorrell Fowlin as my property manager, has been helpful and thoughtful. She kindly solved the problems that come up with the property. I would love to express my gratitude to her support.

Erin · 7 October 2024

5/5

Google

Strongly recommend this agent as they provide quality services and quality properties across all needs and purposes. I was assisted by Jevon to find a new home and the entire process was made seamless by his expertise, knowledge and excellent customer service.

Adrian · 11 November 2020

Agent replied · 10 November 2024

Hi Adrian, thank you for your feedback and recommendation. We hope you enjoy your new home and will let Jevon know that you are pleased!

5/5

Trustpilot

Sofa purchase review

Helpful and prompt responses.

Khalid · 18 September 2025

5/5

Trustpilot

Very helpful and responsive to my…

Very helpful and responsive to my request.

Patrick · 24 May 2024

Agent replied · 23 October 2024

Dear Patrick, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Google

Had a great experience renting with Scott. He was always quick to respond and super helpful!

Raimi · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

The whole process was made easy by our…

The whole process was made easy by our agent life residential. We dealt with Krissma and she did her jobbrilliantly as always

Mrs · 18 June 2021

5/5

Trustpilot

Alisha was very helpful…

Alisha helped arrange for contractors to come and fix some things in the flat. She always kept me updated and was prompt to reply to my queries.

Maria · 9 December 2022

Agent replied · 22 December 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

1/5

Trustpilot

Avoid like the Plague

Took 1 month to provide me with the fob for the building, and therefore could not use the amenities that I was paying for. Handed the flat over in complete disarray, nothing works, and now taking 1 month to deal with dampness and mould in the flat.

Diego · 22 November 2023

5/5

Trustpilot

I had a good experience with this…

I had a good experience with this property management company, largely due to Claudio. He was professional and attentive, efficiently addressing my needs and questions. His approach made the process smoother and showed the company’s commitment to tenant and landlord satisfaction.

Alena · 28 March 2024

5/5

Trustpilot

Leaking Shower Tap Issue - Resolved

We had an issue with our shower tap, which was leaking. I called Sergi of the property management team, and he dealt with the issue accordingly. The contractor arrived on time and resolved the issue quickly. Thanks so much, Sergi.

Arturo · 17 October 2020

Agent replied · 22 December 2024

Hi Arturo, thank you for your feedback on Sergi!

5/5

Trustpilot

Highly appreciated!

Kalidass provides professional level of services to manage our apartment. He helped us a lot to solve our apartment repairing and inspection issue that really ease our effort to manage them. Highly appreciate and loads of thanks for his help!

Carlie · 9 April 2024

5/5

Trustpilot

My First Experience

It is my first experience in buying a property in UK, thanks for the professional letting and management service from Cristina Luntraru for taking care of all the fine details, I am able to find a good tenant in a short period of time.

Eric · 11 January 2024

4/5

Trustpilot

Inspection of Renting Flat

Ms. Nemeth has not only carried out her coordination work in property management consistently in high standards, but also showing herself a professional inspector when checking the renting flat condition within the agreed timeframe.Life Residential should be proud of having this superb staff!

Olivia · 28 January 2024

5/5

Trustpilot

Rebecca Cannon has been responsive and…

Rebecca Cannon has been responsive and helpful as the property manager for our apartment.

Aaron · 24 June 2022

5/5

Trustpilot

Smooth renewal process

Lettings Progressor Chanelle Pierre has provided timely updates of the rental market and suggested reasonable renewal proposal. She has helped to settle the renewal process smoothly and provided clear answers for my enquires. I am grateful for her help.

Angela · 14 April 2024

5/5

Trustpilot

melody has been very helpful in getting…

melody has been very helpful in getting new agreement done.she also provided me with future rental market information which helped me a lot in deciding.i really appreciate all the work she has done and hopefully will be doing in future.

Shailesh · 22 March 2024

1/5

Trustpilot

I have lived in a Life residential building

I have lived in a Life residential property and they have been awful in trying to get the most amount of rent out of me as possible to leaving me without a shower for 7 days and a toilet for 24 hours.

Lucy · 7 February 2024

5/5

Trustpilot

My Sincere Thanks To Claudia Nicholls…

My property manager Ms Claudia Nicholls helps me a lot in settling my family in the apartment. She keeps on working and updating me the progress of the outstanding issues and tries every possible way to solve my problem. I feel great to have Claudia as my property manager and sincerely thank her for the good work done!

Sonia · 27 October 2022

5/5

Google

Excellent professional service from Maquel Thomas and her team in wrapping up the tenancy renewal efficiently and with minimum fuss. Thank you.

Yong · 11 November 2020

5/5

Trustpilot

Good Customer Service

Mandii of Life Residential was nice and responded my email on timely manner. Finally, I got the refund of parking deposit.

Francis · 11 April 2023

Agent replied · 22 December 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Helpful Property Manager

Mr Thomas Chan had been our property manager for around 1.5 years. He has been very helpful and resourceful in answering our enquiries. He has followed up on our enquiries promptly with a polite and patient attitude.

KK · 16 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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