Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty manager's services in relation to kitchen tap issues
The property manager has provided an excellent service in resolving issues with the kitchen tap in my apartment. The issue was resolved in less than 1 day after I reported it. The property manager has quickly arranged for a specialist to come and fix the tap - all whilst keeping me fully informed. Thank you for a fantastic service!
Indre · 20 August 2021
★★★★★ 5/5
TrustpilotQuick Response, Closely Follow-Up & Smooth Deposit Refund Process
The is great for me to experience the team of LiFE Residential (Kalidass Uvaraj and Jahdel Martin-Clarke) who provide quick response and closely follow-up services during the tenancy period. Also the deposit refund process is easy and smooth.
Nixon · 13 October 2023
★★★★★ 5/5
TrustpilotReview of experience
Darcey Nicholls my property manager, she is very responsive and care for tenants. When I had problems and she is always there to help, and always so patient and friendly. Thank you for being so kind to tenants!
Hailin · 13 October 2023
★★★★★ 5/5
TrustpilotThey helped me with a pressing issue…
They helped me with a pressing issue very quickly and to my complete satisfaction.
Nicole · 25 February 2023
Agent replied · 22 December 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
TrustpilotGreat help from Jack Piggott on rental…
Great help from Jack Piggott on rental agreement extension, professional, courteous and efficient, much appreciated thank you!
Natascha · 8 November 2022
Agent replied · 22 December 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
TrustpilotVery fast and helpful response.
Very fast and helpful response.I asked for some information late one evening, Next morning when I turned on my computer after breakfast there was an email from Rosita with the information I requested.
Customer · 1 February 2024
★★★★★ 4/5
TrustpilotSergi and all the Team at Life…
Sergi and all the Team at Life Residential are always helpful and professional at all times. They respond efficiently to my requests and it is a pleasure working with them.
Budwig · 25 August 2020
Agent replied · 22 December 2024
Hi Budwig, thank you for your feedback on Sergi and the team. We're really pleased to hear you enjoy working with us; all we can say is, ditto! And thank you for choosing LiFE.
★★★★★ 5/5
TrustpilotMy property manager
My property manager, Lauren, has been amazing at sorting out any maintenance issues in the flat, such as speedy replacement of a washing machine, coordinating with the landlord, arranging installation, etc. Couldn't ask for more!
Ian · 5 April 2018
Agent replied · 22 December 2024
Hi Ian, thank you for your feedback. Sounds like Lauren was there from start to finish! We're extremely pleased it's now sorted for you!
★★★★★ 4/5
Trustpilot"I'm really impressed with your attention
"I'm really impressed with your dedication and professionalism throughout the process. Your attention to detail and excellent communication made everything so much smoother. Thank you for your outstanding service!"
Terence · 17 April 2024
★★★★★ 4/5
TrustpilotSpot on inspection
Very impressed with Rebecca's annual inspection of my flat and the photos taken. She also satisfactorily arranged replacement heaters when they were needed although the @fixflo system the company uses confuses me.
Nigel · 16 February 2024
★★★★★ 5/5
TrustpilotAlisha M Francois has during the seven…
Alisha M Francois has during the seven months since she took over as my property manager with Life Residential, given me excellent service and I am pleased to have her allocated to my property.Champak Mistry.
Champak · 26 November 2023
★★★★★ 5/5
TrustpilotAnother great year with Wesley…
Another great year with Wesley Robinson! As always, he has helped our clients with a seamlessly professional rental service.
Duane · 26 September 2024
★★★★★ 5/5
TrustpilotGreat experience with property manager Rosita
I am a tenant who just moved in a property and this is my first time with LifeResidential. I want to say thanks and congrats to Rosita who is a great property manager, and is always super helpful and proactive with any queries, everything was solved. Happy with this experience.
Alexandre · 12 August 2022
★★★★★ 5/5
TrustpilotGiada provided an excellent service…
Giada provided an excellent service throughout, and represented our interests in negotiating the lease renewal with increased rent payable.Really pleased, thank you very much for your efficiency, support and effectiveness. Great service thank you.
Susie · 1 May 2018
Agent replied · 23 October 2024
Hi Susie, thanks for your feedback. It's great to hear how pleased you are with Giada's support in your renewals! Well done Giada!
★★★★★ 5/5
TrustpilotFive stars for Cristina Luntraru
Five stars for Cristina Luntraru. She always gives me the most prompt and efficient service. I rely on her 100% and she never fails me. She’s a lovely person too!
Val · 6 May 2020
Agent replied · 23 October 2024
Hi Val, thank you for your positive comments on Cristina, we're sure she'll be happy to hear this lovely feedback!
★★★★★ 5/5
TrustpilotGreat Experience with Tianna
Great Experience with Tianna. Tianna very recently took over as our property manager. She was very kind to inspect the house and fix the issues immediately with close follow ups
Harrison · 2 March 2024
★★★★★ 5/5
TrustpilotTianna Wilson - Thank you!
Tianna Wilson helped resolve my key fob issue straight away - This is the best service ive received from LR in a few years now, kudos to her!
Chris · 2 April 2024
★★★★★ 3/5
TrustpilotOn the whole good service
We have had many staff deal with our issues and this causes problems.Property Managers seem transient but if you Email the issue to the Business Development Manager it always dealt with so can't complain
Susheela · 30 March 2017
Agent replied · 22 December 2024
Dear Susheela, thank you very much for taking time to let us know how we're doing - your feedback is greatly appreciated. We are very sorry to hear you don't find our Property Management team entirely helpful. One of our Property Management Senior Team Leaders would be happy to give you a call next week and discuss specific issues with yourself. In the meantime, please do let us know if there's anything we can help you with.
★★★★★ 5/5
TrustpilotAbby from the renewal department
Abby from the renewal department was very efficient, being quick with replies and clear in the explanation of the renewal terms. Made the renewal process very smooth. Thanks again
Jack · 8 March 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service - Abby from the Renewal Department got us the exact deal we wanted. Highly recommend!
Andrew · 8 October 2024
★★★★★ 5/5
TrustpilotLots of really good communication and…
Lots of really good communication and clarity from Alisha François
David · 12 April 2023
Agent replied · 22 December 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotCristina
Cristina, was really helpful and specially in a new set up like Stage Apartments, she literally saved me so much anxiety and stress. Thanks a lot for your help.
Aviral · 1 March 2024
★★★★★ 5/5
TrustpilotEverything has arranged seamlessly and…
Everything has arranged seamlessly and very professionally by Abby (Gooptu) in extended tenancy of the apartment at 62 Moore House London E14 9NL and would like to send my thanks and appreciation in return Many thanks
Landlord · 11 September 2023
★★★★★ 5/5
GoogleDaemon looked after us and he was very helpful and responsive around our queries and requests. All round good experience, I would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Conor · 11 November 2020
Agent replied · 10 November 2024
Hi Conor, thank you for your feedback. It's great to hear Daemon looked after you during your property search!
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