5/5
TrustpilotRenewal tenant agreement
Ms Amrita of tenant agreement team not only good work for proposal market rental rate but also complete the process in efficient way. Thank you. TH LAU
Trusted Agent profile · Newham
LiFE Residential Royal Wharf reviews in Newham
★★★★★
1,177 reviews across 2 platforms
16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ
LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,177 reviews on two platforms, including 302 Google reviews rated 4.5.
Reviews
Every review we hold for the Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWell looked after
We feel very well looked after by Claudio at Life Residential. He has been quick and proactive to respond to queries and issues, and is extremely personable.
5/5
TrustpilotCaring & helpful Property Manager
Leo, our property manager was very helpful in guiding us through our end of tenancy. He was always readily available via email to reassure and answer any queries.
5/5
TrustpilotHad great communication with Marcus Yu
Had great communication with Marcus Yu, after struggling to get any responses.Once he took over the case everything was resolved smoothly.A great professional and great example of how to assist tenants.
5/5
TrustpilotAbby from renewal department was…
Abby from renewal department was brilliant, efficient and great to work with! Closed the renewal at a better rate and guided us through the process. Thank you 👍🏻
5/5
GoogleI found Life Residential to be very efficient and friendly. I have no hesitation in recommending them to any landlords. Karyn who was my property manager was excellent.
Agent replied · 9 January 2025
Thank you for your kind words and for commending Karyn on her customer care, we really appreciate it.
5/5
TrustpilotAmazing!
Matt Herring and Chanelle Pierre from LiFE Residential were amazing! They made renting super easy with their quick responses and friendly attitude. Definitely recommend them!
5/5
TrustpilotProperty managers
Hayley, and Emma before her, have both been fantastic, personable, and attentive property managers. They've swiftly dealt with issues and have been wonderful advocates. Their support has had been invaluable.
1/5
TrustpilotBad customer service
Estate agents totally fine, customer service and property management once we moved in was horrendous. Completely ignored all our attempts at communication when we had issues.
5/5
TrustpilotCan't speak highly enough of LiFE…
Can't speak highly enough of LiFE Residential. My Property Manager, Darcey Nicholls, handled replacement of a leaky shower/mixer tap in my bathroom really smoothly. Liaised with the landlord and plumber and got it fixed with minimal hassle. She kept me regularly updated throughout the whole process, which was incredibly reassuring!
5/5
TrustpilotVery happy with my property manager Cristina Luntraru
Cristina Luntraru has swiftly dealt with the reported issues and resolved them smoothly. She is responsive, professional and great to work with. I hope she remains my property manager.
5/5
TrustpilotVery satisfied with Kalidass
I am extremely satisfied with the service provided by Life Residential. Kalidass, my property manager, efficiently resolved any issues I encountered, showcasing exceptional management skills and maintaining a professional attitude throughout.
5/5
GoogleLife Residential at Royal wharf are a very good team who have helped me a lot. They helped me right from the beginning in keeping me up to date with development and progress. They found a tenant very quickly before the settlement. Post the settlement they helped with letting and management and any support that was needed. I fully recommend them
5/5
TrustpilotTo make sure how to be a good agent
The person is really responsible and will to spend her time to do the job perfectly. she also understand how the landlord think that is great
5/5
TrustpilotHats off to Abby Gooptu,Renewal Consultant…
Abby Gooptu,Renewal Consultant ,expeditiously completed the lease renewal process and, throughout, kept me ,as Lessor,informed of progress.I wish to commend him for being so efficient.From Dheerendra Kumar Dabee
5/5
TrustpilotOverall my expirence with life…
Overall my expirence with life residential has been good,Shamira’s was very prompt with her responses, returned our deposit back swiftly, her communication was great, very polite and well mannered.
5/5
TrustpilotLeo Leung
Leo Leung Personally, the best property manager that i have come across . So professional, helpful and understanding. I am very happy with the service.
1/5
TrustpilotUseless & unhelpful
Useless & unhelpful call with agent there who didn't know what she was talking aboutWas promised a call back & never received one
1/5
TrustpilotVery bad experience for on-going service
The services it not good at all on on-going maintenance of the flat, the handling method by Life Residential consultant for consumable part of the flat doesn't make any sense.
5/5
TrustpilotGreat Service
Ms Noor has provided very good support throughout the tenancy and usually very responsive to my questions or request for updates. Overall very satisfied with the services so far
Agent replied · 23 October 2024
Thanks for your feedback Aaron. We're pleased that Noor has offered you great service as your property manager and has been responsive and supportive. We really appreciate your time, thanks again. Please let us know if there's anything else we can do to improve.
5/5
TrustpilotGood experience with Life Residential…
Good experience with Life Residential and with Savanna Chan, the agent there. She dealt swiftly and efficiently with a problem that I had and is always responsive.
Agent replied · 22 December 2024
Hi Philip, thanks for your feedback!
5/5
TrustpilotAlways excellent service and I am a …
Always excellent service and I am a long term and satisfied client. many thanks for the support of Giada Di Carlo for the latest renewal of my tenancy agreement
Agent replied · 22 December 2024
Thanks for taking the time to tell us your thoughts Keith. It's so lovely that you are one of our long term satisfied clients - we couldn't ask for more than that! Thanks for sticking with us and for your kind feedback, we really appreciate it 😊
5/5
TrustpilotKalidass managed my case with great…
Kalidass managed my case with great efficiency and professionalism. Highly recommended
5/5
TrustpilotExcellent professional service from …
Excellent professional service from Pardeep Wilkhu Property Consultant who helped us to find a new tenant very quickly. Thank you also to the rest of the team involved.
Agent replied · 23 October 2024
Hi Susie, Lovely to hear that your experience with us was so pleasant, we pride ourselves on our professionalism! We realise that our clients are of the utmost importance 😊 Have a wonderful day and thank you for your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
