Trusted Agent profile · Newham

LiFE Residential Royal Wharf reviews in Newham

4.5

★★★★★ Excellent

1,179 reviews across 2 platforms

16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ

LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,179 reviews on two platforms, including 302 Google reviews rated 4.5.

Google logo

4.5 / 5

302

Reviews on Google

This office

Trustpilot logo

877

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Abby Gooptu

Abby Gooptu really made the process easy and smooth. She was so polite and patient. I am satisfied with the services.

Tanyaradzwa · 5 June 2024

Agent replied · 23 October 2024

Dear Tanyaradzwa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Professional and Proactive

Proactive and very helpful - Abby from the renewals department was very professional and provided great service!

Kunal · 14 August 2024

Agent replied · 23 October 2024

Dear Kunal, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team

1/5

Google

Enquired about a 1 bed for 1,800£ pcm and they said is 2,000£ pcm and they put accidentally, but didn’t change the advert also just wasting people’s time

Mihai · 15 January 2024

Agent replied · 10 November 2024

Dear Mihai, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Negin, Customer Relations Team

4/5

Trustpilot

Abby Gooptu from Renewals Department

Abby Gooptu from RenewalsVery helpful and prompt assistance with renewing tenancy, ensured entire process was completed smoothly

A · 13 August 2024

Agent replied · 23 October 2024

Thank you for leaving a 4* review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Amrita Rathod has very efficiently…

Amrita Rathod has very efficiently renewed the tenancy for a further year and kept me uptodate with the progress during the process.

Chaand · 14 May 2024

Agent replied · 23 October 2024

Dear Chaand and Meenakshi, Thank you for taking the time to leave a lovely review regarding Amrita. Kind regards, Katie, Customer Relations Team

5/5

Google

We enjoyed viewing an apartment with Kamile. She was really professional and answered all our questions. Thanks a lot for your time.

Reda · 14 May 2024

Agent replied · 10 November 2024

Dear Reda, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

The rent renewal was efficiently…

The rent renewal was efficiently handled. Prompt reply to issues. And timely closure. Thank you

Aameer · 12 September 2024

Agent replied · 23 October 2024

Dear Aameer, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

5/5

Trustpilot

5 stars

Rosita is great, easy to get a hold of.

Omar · 12 March 2024

5/5

Trustpilot

i am satisfied whith Amrita Rathod

Liferesidential Company is my letting agent and Amrita Rathod cooperated well.

Mohammad · 29 January 2024

5/5

Google

Scott couldn’t have been better at helping us sort our flat out, very accommodating and helpful sorting our viewing. Great communication and helped us get flat! Would highly recommend

Jonathan · 16 December 2023

Agent replied · 10 November 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Brooke

Responsive and very kind. Quickly gets back for issues raised and tries to resolve them

Mattia · 6 September 2024

Agent replied · 23 October 2024

Dear Mattia, Thank you for taking the time to rate your service with our team. We appreciate you posting this. Kind regards, Katie, Customer Relations Team

5/5

Google

I have had a wonderful experience so far. The team is super efficient and on top of matters. This is a very professional company and I love dealing with them.

Nerinda · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Happy Landlord

The work Jessica Carson carried out for me to renew the tenancy was very professional and quickly expedited.

Champak · 11 September 2025

5/5

Trustpilot

I was very happy with the way Emma…

I was very happy with the way Emma responded to my request of maintenance needed to be done in my apartment. The response was very swift, and I was impressed with the management.The contractors attended and were able to complete their works without any complications. I was very happy with the service as a whole.

Consumer · 8 April 2024

5/5

Trustpilot

Property manger Melody Kassebaum

Melody Kassebaum has always been very professional and handled any issues I have had with professionalismAnd in an timely manor

Mark · 4 June 2024

Agent replied · 23 October 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Google

I am a student and this is the first time I am renting a house in London, but it is the first time in my life that I saw such a good care and kindness. The person who took care of me was incredibly caring and respectful also she helped me a lot. I want to thank her from here; Fern O'Dwyer you are number one and thank you so much for your helps.

Mikail · 11 November 2022

5/5

Google

Great company, nice friendly staff. Fern ODwyer was especially helpful. Good knowledge and good communication would highly recommend for experienced and new home hunters.

Zodeboy · 15 March 2024

Agent replied · 10 November 2024

Dear Zodeboy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Property Manager Arjin Dogan.

My new property manager is Arjin Dogan.Arjin DOGAN is very pleasant, sincere, honest and reliable in cooperating.

Customer · 24 July 2024

Agent replied · 23 October 2024

Thank you for your kind comments regarding Arjin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Wonderful experience with Life residential getting us a place to live. Scott in particular is an exceptional agent who was very professional and gave us an outstanding service!

C&J · 16 December 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

4/5

Trustpilot

Hayley is very efficient and always…

Hayley is very efficient and always responds to my queries.

Budwig · 29 January 2024

5/5

Trustpilot

Always deliver

I am very happy with the service provided both as a landlord and a seller as well.

Mrs · 18 July 2024

Agent replied · 23 October 2024

Dear Mrs Vezenkova, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team

4/5

Trustpilot

Great job of newly joined Ashley Griffiths

Thanks for Ashley's speedy assistance. The last outstanding repairing work has satisfactorily been completed. Though there are personnel changes within the team, the handover and follow-up process are seamless, leaving worries free to tenants. Life Residential does have a high calibre property management personnel.

Olivia · 7 October 2024

5/5

Trustpilot

I want to commend my property agent for their prompt responses and effective actions.

I want to commend my property agent for their prompt responses and effective actions. They provide excellent service and professional dedication.

Anita · 3 May 2024

Agent replied · 23 October 2024

Dear Anita, Thank you for taking the time to leave a wonderful 5* review. Our team will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Great care in looking after us

The senior property manager looking after our property at Life Residential Zoe Zenonos, has been exceptional in her care in always maintaining constant communication. doing the best in care of the property. Could not ask for a better person.

GEETA · 19 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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