Trusted Agent profile Β· Newham
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1,180 reviews across 2 platforms
16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ
LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,180 reviews on two platforms, including 302 Google reviews rated 4.5.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
GoogleFern gave a fantastic service and the management fees were more than worth what was delivered. she provided an amazing service to both landlords and tenants. Highly recommend
Dear James, Thank you for your kind comments regarding Fern and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
4/5
TrustpilotAbby Gooptu as my renewal agent hasβ¦
Abby Gooptu as my renewal agent has been very helpful in negotiating with the tenant to achieve a satisfactory deal for both of us! Thank you.
Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotVery satisfied with my property manager Ashleigh
I recently got Ashleigh as my property manager and she has been nothing but helpful, quick and helpful responses. I had a property checkup today as requested by my landlord and she gave good insight and was reasonable when it came to assessing the state of the property. I could tell she genuinly cares about her clients and wants the best for both the tenant and the landlord.
1/5
TrustpilotPoor communication with both landlordβ¦
Poor communication with both landlord and tenants.Monthly statements in a confusing format.Unauthorised repairs and services carried out
Dear Jocelyn, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations
5/5
TrustpilotEfficient negotiator .
Geri Georgieva is a very efficient and polite negotiator .We are extremely satisfied with the service received by us.
Dear Chaand & Meenakshi, thank you very much for your kind review. Yes, Geri is one of a kind, isn't she? :) We're glad your satisfied with our service and we'll aim to continue exceeding your expectations.
5/5
TrustpilotCristina Luntraru has been our point ofβ¦
Cristina Luntraru has been our point of contact from pre-completion right through to completion and the successful letting out of our apartment. We have found her and the entire Life Residential team to be highly professional, competent and simply excellent. Thank you!
5/5
TrustpilotGreat communication and fast responseβ¦
Great communication and fast response to my queries, the full property management service is very convenient and hassle free, would recommend 100%
Dear Bob, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
GoogleMy partner and I had a great experience renting a place at Royal Wharf (John Cabot House) through the LiFE Residential Royal Wharf Estate Agents. We would particularly recommend reaching out to the letting agent Leonardo Arisco Corrado (Leo). He was calm, friendly and easy to trust. He made sure he returned all our messages (both minor and major ones) and kept us posted of the progress every step of the way which was especially useful when there is a long wait time from booking to moving-in.
5/5
GoogleI highly recommend (Scott Borg) to anyone in search of a rental property. His dedication and customer service is commendable π Thank you for all the support and help. β¦
Dear Prerana, Thank you for taking the time to leave a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotKalidass was efficient
Kalidass was efficient, communicated well and got the job done. What more could you ask.
Hi Allan, thank you for your feedback - we're glad to hear that Kalidass got the job done efficiently!
5/5
TrustpilotContract Renewal
We have been dealing with Life Residential for a number of years and havenβt experienced any problems. We have just completed our renewal which was handled by Abby for the renewalβs department. She made the whole process smooth and pleasant, conducting herself in a professional manner and negotiating on our behalf. Renewals can be very stressful but she helped us out throughout the process.
5/5
TrustpilotProperty Management Review - from landlord
Happy with the service from LiFE Residential. Special thanks to Kareena who is my property manager.
5/5
TrustpilotMiss Mai
Mr Kalidass Uvaraj is very friendly. He helped me a lot in solving my issues very positively and efficiently.
5/5
TrustpilotGreat out-of-hours service
Kalidass Uvaraj literally saved my day. I have a power cut in my flat around 11pm in the evening, with the flight planned in the morning. With the help from Kalidass I have managed to reset the power and resolve the issue. The service was very fast, polite and professional, regardless of the fact that it was almost midnight. Very happy with the experience overall.
Hi Stas & Olga, thanks for your feedback. We're pleased super Kalidass saved the day/night!
1/5
TrustpilotSuch a rubbish company
Such a rubbish company. Reported water leak since we moved in from March. Now its June and no action taken at all.Reply lying that a senior manager are contacting us to fix the issue but actually no one contacting at all.
Weβre sorry to hear that you have an outstanding maintenance issue at your property. I understand one of our Senior Property Managers has already been in touch and will be updating you on the progress. Unfortunately some repairs are out of our hands but we are doing our best to get this resolved for you as soon as possible.
5/5
TrustpilotAbby Gooptu helped with the renewalβ¦
Abby Gooptu helped with the renewal process. Eveything went really well. Thank you
5/5
TrustpilotSzilvia Nemeth
Szilvia Nemeth has been very professional and helpful in renew my my tenancy.
Hi W H Tan, thank you for your feedback on Szilvia.
3/5
TrustpilotLauren is very professional andβ¦
Lauren is very professional and helpful. She is very efficient and responds to my emails very quickly.
Dear Patrick, man thanks for your kind feedback! We're glad to help. :)
5/5
GoogleKamile helped us look at some properties to let. She was very helpful during our search, suggesting properties, promptly replying and scheduling viewings. Thanks a lot!!
Dear Daksh, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotSzilvia Nemeth is an excellent propertyβ¦
Szilvia Nemeth is an excellent property manager.She is prompt, diligent and very helpful.Thank youSzilivia
5/5
TrustpilotReally pleasant!
We had a recent property inspection conducted by Szilvia Nemeth, which was a really pleasant experience. Szilvia noted any concerns that we had. She was warm and accommodating, while meticulously recording the details. She made sure that the inspection was completed as quickly as possible, and tried to minimise any interruption to my day, as I was also working from home. Thank you.
5/5
TrustpilotAbby | Renewal dept | Life Residentialβ¦
Abby Gooptu's from renewals department experienced assistance made our renewal process seamless.Thank you Abby :)
5/5
TrustpilotHad a great experience
Had a great experience looking for a property to rent with LiFE residential, more specifically with Guerschom. He was very quick to share of available properties and to arrange viewings - once we kickstarted the process for making an offer, he was very approachable and understanding when we changed our mind on conditions or when we asked clarifying questions. Thanks a lot, and keep it up!
5/5
GoogleMy housemate and I have been dealing with Daemon at life residential for the past 6 weeks. Since first contact he has been incredibly helpful and up front about any requests we had. Thanks to his professionalism the whole process went along smoothly and without problems. I would recommend him and life residential to anyone considering a movePositiveResponsiveness, Professionalism
Hi Rory, thank you for your feedback! We're pleased to hear of your recommendations to both Daemon and LiFE overall!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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