5/5
TrustpilotGood assistance provided for renewal.
Thanks Abby (Renewals Dept) for the great help in guiding the tenant and I through the actions needed.
Trusted Agent profile · Newham
LiFE Residential Royal Wharf reviews in Newham
★★★★★
1,181 reviews across 2 platforms
16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ
LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,181 reviews on two platforms, including 302 Google reviews rated 4.5.
Reviews
Every review we hold for the Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotClaudio is always super responsive
Claudio is always super responsive, helpful and friendly. Appreciate his help with maintenance issues and a smooth move-out so much!
5/5
TrustpilotAbby from Renewal Department has been…
Abby from Renewal Department has been very helpful in drafting and negotiation of contracts. She is very prompt and effective.
1/5
TrustpilotSCAMMERS
SCAMMERS! Had my flat all ready 5 weeks prior to move in date, only to be told within the last week of moving that I can’t move in and left without a place to live. They do not want to hold any responsibility, leaving me having to spend extra funds to find temporary accommodation. Do not use this agency or trust them all they want is your money!
5/5
GoogleI had great experience while working with life resendential. The agent assigned for finding us our flat is Conor. He had been very helpful and quick in finding us the place as per our need and get the things sorted in almost a week
5/5
TrustpilotTop notch customer service
Life Residential has been a blessing for us as tenants. They have a team of highly capable and professional agents like Tyron and Ashleigh, who have been terrific in helping us make our life comfortable by tending to our concerns promptly and effectively. They have been great at representing our needs to the landlord. It's reflective of the top quality customer service that this agency promises to offer.
1/5
TrustpilotTerrible agency for tenants
Terrible agency for tenants. Poor communication, organisation and customer service skills from the very first viewing. They refuse to fix anything and they are the worst management company I've come across - avoid.
Agent replied · 23 October 2024
Dear J I, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team
5/5
GoogleI can't fault the team at LiFE Residential. Their service was reliable, fast & efficient. Would recommend them to anybody looking for a smooth tenancy process. Thanks Daemon & Joley for all your hard work!
5/5
TrustpilotExcellent service Heyley
Very happy with the Heyley's service, very helpful, very nice, assist immediately,and always impress me with her efficiency.Thank you Heyley Bellfield.
5/5
TrustpilotAbby - Renewal Department
Abby was very quick and efficient in helping me renew my contract and negotiate the terms with the landlord.Great service!
5/5
TrustpilotRecent Experience
Property Manager Marcus Yu conveyed tenants' request for termination of tenancy 15 days earlier than agreement. He sincerely explained tenants' situation which is reasonably. I appreciate Marcus's communication skill close follow-ups.
Agent replied · 23 October 2024
Dear Steve, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotFast, reliable, collaborative
Abby from Renewal Department was extremely helpful, understanding, and very responsive. The whole process was fast, straightforward, and stress free thanks to Abby.
5/5
TrustpilotRosita is exceptional at her job
Rosita is exceptional at her job! She’s a high striver with a positive and realistic approach to situations. Pleasure doing business with you, Rosita!
5/5
TrustpilotKatie was really friendly and nice
Katie was really friendly and nice, she is also very on it when it comes to maintenance problems
5/5
TrustpilotProperty manager feedback
My property manager Kelvin Luk provides a very efficient service in managing my property issues. I would recommend this company to you because of him honestly.
Agent replied · 23 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotKareena was great!
It's always people that make an experience great and this applies to any company. After fairly indifferent experiences, in no small measure due to staff churn, I am very happy to say Kareena from LR has been wonderfully responsive and helpful. She has returned emails promptly and carried out actions as promised. I hope she will remain my account manager for longer than many of her predecessors. Well done, Kareena!
5/5
TrustpilotThanks Hayley !
Thanks Hayley !! Didn’t enjoy my stay at my old property however Hayley was very helpful with the moving out process. Thank you!
5/5
TrustpilotHayley was really helpful in resolving…
Hayley was really helpful in resolving all my issues this afternoon . I found her very pleasant and understanding of my requirements.Thank you.
5/5
TrustpilotRE: Rent Renewal - Review
Very pleased with the service given by Abby , from Renewal Dept ! Really appreciated your advice, and your assistance in sorting out the rent renewal on our behalf, and so promptly ! With your guidance & help, we were able to lock the renewal period for nearly two years and been able to achieve the figure we wanted ! Thank you again !
5/5
TrustpilotAbby Gooptu proactive and efficient
Abby Gooptu was proactive, efficient and thoroughly professional as she negotiated and arranged renewal with our tenant. Thank you Abby!
5/5
TrustpilotDealing with Riley B as part of our end…
Dealing with Riley B as part of our end of tenancy proceedings was incredibly easy. She was a great help, and always quick on the comms.
Agent replied · 23 October 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5* review. Riley will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotTenancy Renewal
Tenancy Renewal - Abby Gooptu facilitated our tenancy renewal for an additional year in a smooth and efficient manner within a few days. Appreciate the professionalism and good communication.
Agent replied · 23 October 2024
Dear Miguel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleLife residential was a delight to deal with, especially Fern, who was really professional, always responding in a timely manner. She ensured end to end process was seamless.Really impressed.Definitely recommend Fern for your house hunting
5/5
GoogleOne of the best letting agency I ever found in London. Super professional and precise, Daemon made our letting process run smoothly and helped us with any issues or question we had. 100 % recommend!PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. LiFE Residential Royal Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
