Trusted Agent profile · Newham

LiFE Residential Royal Wharf reviews in Newham

4.5

★★★★★ Excellent

1,179 reviews across 2 platforms

16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ

LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,179 reviews on two platforms, including 302 Google reviews rated 4.5.

Google logo

4.5 / 5

302

Reviews on Google

This office

Trustpilot logo

877

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Google

Leo was very helpful! Made our moving in quite smooth. Apartment description was exactly like the photos. Also, Life Residential were very quick in booking the viewings and coordinating everything.

Rudra · 11 November 2022

4/5

Trustpilot

Good Service

Claudio has been really efficient in the past few weeks and always responds to my emails promptly. Claudio has been a pleasure to deal with and I am pleased to be working with him.

Budwig · 26 May 2022

5/5

Google

We dealt with Fern when moving flat, would not have a bad word to say about her or Life residential, she made the whole process seamless. Would highly recommend.

Jack · 11 December 2022

5/5

Trustpilot

Contract Renewal

Pleae note that my comment relates specifically to the service offered by Abby Goptu for the renewal of the contract

Anita · 9 August 2024

Agent replied · 23 October 2024

Dear Anita, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Tara McRae has been very efficient in…

Tara McRae has been very efficient in helping me in my property lease related matters. The help of the Life Residential team over the past years is most appreciated.

Sharmi · 21 June 2025

5/5

Trustpilot

Kareena was quick on helping to resolve…

Kareena was quick on helping to resolve the issue with wrong billing dates. Thanks!

Nursultan · 24 January 2024

4/5

Trustpilot

Great stay

Darcey was my property manager and she was very nice and helpful. The property was lovely.

Chloe · 9 December 2023

5/5

Google

Very professional team. I’m glad to let them take care of my property. Manager Fern did It excellent! The apartment rent out very fast. Highly recommended.

MIRO · 14 April 2024

Agent replied · 10 November 2024

Dear Miro, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Negin, Customer Relations Team

5/5

Google

Daemon is a thorough professional and helped us in securing a rental property suiting our needs. Always there to help you with your queries especially was helpful for us since we recently relocated to the UK.PositiveResponsiveness, Professionalism

Harish · 11 November 2021

5/5

Trustpilot

Happy with the professional service

We are very pleased with Amrita's prompt professional service in assisting in the rental renewal process and bringing matters to a quick conclusion. Thank you!

Voon · 2 May 2024

Agent replied · 23 October 2024

Dear Voon Kar Yong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Google

Conor from Life Royal Canary has provided a lot of help in choosing the house, getting the complicated cross country check done, and all the whole process. His colleague Najib also helped me a lot on who process promptly and patiently. Very happy with the experience

De · 3 November 2024

5/5

Trustpilot

Abby Gooptu made the renewing the…

Abby Gooptu made the renewing the contract with our tenants very smooth and easy, great communication!

RH · 29 November 2023

5/5

Trustpilot

A very efficient tenancy renewal with…

A very efficient tenancy renewal with help of Pooja. Thank you for all the smooth work done.

YC · 14 September 2024

Agent replied · 23 October 2024

Dear YC Cheng, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie

5/5

Trustpilot

Thanks Katie

Katie has always been always and quick to respond to our queries and any issues we faced in the property.

Olakunle · 26 July 2024

Agent replied · 23 October 2024

Dear Okakunle, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Exceptional Service

Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!

Sakhey · 25 April 2024

Agent replied · 23 October 2024

Dear Sakhey, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team

1/5

Trustpilot

They refused to refund back my holding…

They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.

Fyza · 24 April 2024

Agent replied · 23 October 2024

Dear Fyza, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Amirita was very efficient…

Amrita was very efficient in sorting out the rental contract.

Naing · 2 April 2024

5/5

Trustpilot

Tenancy Renewal

Ms Chanelle Pierre handled the renewal of our tenancy efficiently and expeditiously. The process was very smooth and she was very clear and responsive.

Karen · 11 May 2024

Agent replied · 23 October 2024

Dear Karen, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Everyone is so responsive and helpful.

Everyone is so responsive and helpful.We’ve had Katie as our property manager, who always attended to our queries in a timely manner.

Yani · 13 June 2024

Agent replied · 23 October 2024

Dear Yani, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Instant and helpful reply from staff

𝐌𝐢𝐬𝐬 𝐁𝐫𝐨𝐨𝐤𝐞 𝐍𝐢𝐜𝐤𝐥𝐞𝐬𝐬 can reply my enquiry instantly and get me all useful information that I wanted.

N · 6 September 2024

Agent replied · 23 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie

5/5

Google

Fantastic team. Really attentive to client's needs even if it takes multiple tries. Can't recommend enough!

Presley · 22 October 2025

5/5

Trustpilot

Kalidass was really helpful and…

Kalidass was really helpful and explained everything in detail

Srejina · 2 April 2024

5/5

Trustpilot

I have been with Life Residential for …

I have been with Life Residential for about three years now and I find it very easy as they are taking care of everything. If there is a problem with the property I always find someone to talk about it and they are very good in proposing the best solutions. Good team work and always very polite which I much appreciate.Thank you.

Ms · 14 January 2018

Agent replied · 23 October 2024

Hi Ms Tognetti, thank you for sharing your feedback with us. It's great to hear that throughout the three years you have been us you have always found someone to talk to and help you make informed decisions. Thank you for choosing LiFE and for your extended commitment to us - we love having you as a client and look forward to working with you for many more years to come 🤗

5/5

Google

Big thanks to lettings consultant Alisha for helping us feel safe in our search for a place to stay as foreign students! Very helpful and accommodating <3

Esther · 14 February 2024

Agent replied · 10 November 2024

Dear Esther, We really appreciate you taking the time to leave such lovely comments about Alisha. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Negin, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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