5/5
Leo was very helpful! Made our moving in quite smooth. Apartment description was exactly like the photos. Also, Life Residential were very quick in booking the viewings and coordinating everything.
Trusted Agent profile · Newham
★★★★★
1,179 reviews across 2 platforms
16 Royal Crest Avenue, Royal Wharf, London, E16 2TQ, Newham, E16 2TQ
LiFE Residential's office in Newham, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,179 reviews on two platforms, including 302 Google reviews rated 4.5.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
Leo was very helpful! Made our moving in quite smooth. Apartment description was exactly like the photos. Also, Life Residential were very quick in booking the viewings and coordinating everything.
4/5
Good Service
Claudio has been really efficient in the past few weeks and always responds to my emails promptly. Claudio has been a pleasure to deal with and I am pleased to be working with him.
5/5
We dealt with Fern when moving flat, would not have a bad word to say about her or Life residential, she made the whole process seamless. Would highly recommend.
5/5
Contract Renewal
Pleae note that my comment relates specifically to the service offered by Abby Goptu for the renewal of the contract
Dear Anita, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
Tara McRae has been very efficient in…
Tara McRae has been very efficient in helping me in my property lease related matters. The help of the Life Residential team over the past years is most appreciated.
5/5
Kareena was quick on helping to resolve…
Kareena was quick on helping to resolve the issue with wrong billing dates. Thanks!
4/5
Great stay
Darcey was my property manager and she was very nice and helpful. The property was lovely.
5/5
Very professional team. I’m glad to let them take care of my property. Manager Fern did It excellent! The apartment rent out very fast. Highly recommended.
Dear Miro, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Negin, Customer Relations Team
5/5
Daemon is a thorough professional and helped us in securing a rental property suiting our needs. Always there to help you with your queries especially was helpful for us since we recently relocated to the UK.PositiveResponsiveness, Professionalism
5/5
Happy with the professional service
We are very pleased with Amrita's prompt professional service in assisting in the rental renewal process and bringing matters to a quick conclusion. Thank you!
Dear Voon Kar Yong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
Conor from Life Royal Canary has provided a lot of help in choosing the house, getting the complicated cross country check done, and all the whole process. His colleague Najib also helped me a lot on who process promptly and patiently. Very happy with the experience
5/5
Abby Gooptu made the renewing the…
Abby Gooptu made the renewing the contract with our tenants very smooth and easy, great communication!
5/5
A very efficient tenancy renewal with…
A very efficient tenancy renewal with help of Pooja. Thank you for all the smooth work done.
Dear YC Cheng, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie
5/5
Thanks Katie
Katie has always been always and quick to respond to our queries and any issues we faced in the property.
Dear Okakunle, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
Exceptional Service
Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!
Dear Sakhey, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
1/5
They refused to refund back my holding…
They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.
Dear Fyza, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team
5/5
Amirita was very efficient…
Amrita was very efficient in sorting out the rental contract.
5/5
Tenancy Renewal
Ms Chanelle Pierre handled the renewal of our tenancy efficiently and expeditiously. The process was very smooth and she was very clear and responsive.
Dear Karen, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
Everyone is so responsive and helpful.
Everyone is so responsive and helpful.We’ve had Katie as our property manager, who always attended to our queries in a timely manner.
Dear Yani, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Instant and helpful reply from staff
𝐌𝐢𝐬𝐬 𝐁𝐫𝐨𝐨𝐤𝐞 𝐍𝐢𝐜𝐤𝐥𝐞𝐬𝐬 can reply my enquiry instantly and get me all useful information that I wanted.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie
5/5
Fantastic team. Really attentive to client's needs even if it takes multiple tries. Can't recommend enough!
5/5
Kalidass was really helpful and…
Kalidass was really helpful and explained everything in detail
5/5
I have been with Life Residential for …
I have been with Life Residential for about three years now and I find it very easy as they are taking care of everything. If there is a problem with the property I always find someone to talk about it and they are very good in proposing the best solutions. Good team work and always very polite which I much appreciate.Thank you.
Hi Ms Tognetti, thank you for sharing your feedback with us. It's great to hear that throughout the three years you have been us you have always found someone to talk to and help you make informed decisions. Thank you for choosing LiFE and for your extended commitment to us - we love having you as a client and look forward to working with you for many more years to come 🤗
5/5
Big thanks to lettings consultant Alisha for helping us feel safe in our search for a place to stay as foreign students! Very helpful and accommodating <3
Dear Esther, We really appreciate you taking the time to leave such lovely comments about Alisha. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Negin, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. LiFE Residential Royal Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.