L&Q Pre-Owned Shared Ownership Homes reviews in Newham

Hi Sam,Thank you for your review and feedback. We're truly sorry to read of your experience with us. Feedbacks help us understand where we're going wrong and work on improving our services. We have a dedicated team here that can help and advice. Please email us at lqdirect@lqgroup.org.uk and would be great if you can use 'Trustpilot' as the subject header and our team will do their utmost for you. Many Thanks Customer Service Team

Hi Sandra,Thank you so much for rating our service with 4 stars! 😊We're thrilled to hear that your recent experience was a positive one. Your feedback means a lot to us, and we're grateful you took the time to let us know too.Feel free to reach out if there is anything else we can assist you with.Many Thanks,Customer Service Team

Hi Duane,Thank you so much for your 5-star review! 😊It's great to hear you're happy with our repairs service. Our maintenance team work hard to deliver an amazing service so it's reassuring for us to hear this too.We're looking forward to helping you again so feel free to let us know if there's anything else we can do for you.Many ThanksCustomer Service Team

Hi Ronald, It's great to see your 5 star rating! 😊We love hearing that the operatives who are carrying out these works in your home are doing such an excellent job. So, thank you so much for sharing this with us. Many Thanks Customer Service Team

Hi Catherine,Thank you so much for your review!We're chuffed to hear your overall experience went well and the plumbing repair was completed promptly for you.It makes us proud to hear such fantastic feedback like your, so many thanks again for sharing this with us.In the meantime, we look forward to helping you with your next enquiry 🙂Many ThanksCustomer Service Team

Hi Mick,Thank you for taking the time to share your thoughts with us and although we haven’t met your expectations your comments still mean a lot to us.We're saddened to hear you feel this way and we would like to reassure you that we have a duty of care for all of our residents. We continually strive to provide the best service to our residents but it's also important we're made aware if things sometimes go wrong so we can put them right.If there's anything in particular that is bothering you, or if you need our assistance with something, by all means please reach out to us and an advisor will be more than happy to help you. We can be contacted by email at lqdirect@lqgroup.org.uk and we recommend 'Trustpilot' is in the subject line of your email too.Many ThanksCustomer Service Team

Hi Sonia, Thanks for leaving us a review to share your concerns with us. We're sincerely sorry to hear about your disappointing experience with our engineers. We typically receive glowing reviews about their conduct and professionalism, so it saddens us to hear your experience hasn't mirrored this. To investigate this further, we would greatly appreciate more specific details about your experience. If you could kindly email our team at lqdirect@lqgroup.org.uk with 'Trustpilot' being the subject of your email, we can raise this concern with the appropriate team. We look forward to hearing from you soon. Many Thanks Customer Service Team

Hi Muayad,Thank you for your 5-star review!We appreciate your kind words and are thrilled you had a positive experience.We're looking forward to helping you again.... hopefully sometime soon😊Many ThanksCustomer Service Team

Hi Ruth, Thanks so much for your 5 star rating! 😊We love to hear the operative who attended was a nice guy who got the job done. Many Thanks Customer Service Team

Hi Marietta,Thank you so much for the 5 star review. Wow 50 years with us. We always strive to give the best service so we're really happy to hear we've consistently achieved this for you. If there's anything else we can do just reach out. Many Thanks Customer Service Team

Hi Miss Afolabi,Thank you for taking the time to leave us a review 😊We love that you've had a 4-star experience, and we're delighted you found us helpful as well as receiving a prompt response to your enquiry. This is great to hear and it's certainly the kind of service we always aim to achieve.A huge thank you once again for sharing your experience with us and we hope to be of assistance again soon.Many ThanksCustomer Service Team

Hi Darrin,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Sylvia,Thank you so much for your fabulous review! 🙂Your kind words have certainly made our day, and we're thrilled that you're liking the quality and professionalism from us. It's an absolute pleasure for us to hear this too.We look forward to helping you again.Many Thanks,Customer Service Team

Hi Wendy,Thank you so much for your 5-star review!It's lovely to hear our Customer Service Team were very informative during your recent contact with us, but it saddens us to learn you're dissatisfied with the outcome which we can imagine would be disappointing for you.If there's anything more we can do to help, we'd very love to hear from you.We have a fabulous team here and you're welcome to contact us at any time by email at lqdirect@lqgroup.org.uk. It'll be most helpful for us as well if 'Trustpilot' is used as your email subject.Many ThanksCustomer Service Team

Hi Miss Begum,Thank you for your review and feedback. Your feedback is important to us, and we're truly sorry you feel this way.Please email us further information at lqdirect@lqgroup.org.uk with 'Trustpilot' in the subject and our dedicated team will do their utmost to help and advice. Many Thanks Customer Service Team

Hi Pauline,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Customer,Your review is so important to us, and we would like to thank you for taking the time to bring your concerns to our attention.We're saddened to hear the roofing repair didn't go too well and we sympathise with you for the frustration this may have caused.We can certainly help to put right what went wrong, and we would love to hear from you to make it possible.Please can you kindly email your details to us at lqdirect@lqgroup.org.uk and we kindly request ‘Trustpilot' is used as your email subject on this occasion as this information would be a great help to us as well.Many ThanksCustomer Service Team

Hi Deborah, Thank you for your kind words and 5 star feedback! 😊We strive to provide a helpful efficient service, so it's great to know this has been your experience with us. Always remember, we're here when you need us. Many Thanks Customer Service Team

Hi Graham,Thank you so much for your review!We’re chuffed to hear about your positive experience, and we look forward to providing you with the same level of service againMany thanks again for sharing this with us! 😊Customer Service Team

Hi,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Miss K Ellis, Thank you for your 5 star review and feedback. We're glad to hear that the issue was dealt with promptly and efficiently. We pride ourselves on providing the best possible service and it's always rewarding to see these reviews!Many Thanks Customer Service Team