L&Q Pre-Owned Shared Ownership Homes reviews in Newham

Hi Ameen,Thank you for taking the time to leave us a 5-star review! 🙂We truly appreciate your feedback and your kind words, and it's great to hear that you found the new online service helpful.Your satisfaction is important to us, and we very much look forward to helping you again.Many Thanks,Customer Service Team

Hi Miss Mays,Thank you so much for taking the time to leave us a review! 🙂It's great to see that your recent experience went amazingly for you, and we can't thank you enough for sharing this with us too.It's always a great pleasure to help, so please let us know if there's anything else we can do for you.Many Thanks,Customer Service Team

Hi Susan, Thanks so much for the 5 star rating!We are pleased to hear the gas safety inspection was carried out quickly and efficiently, causing the least interruption to your day as possible. Many Thanks Customer Service Team

Hi Jolanta,Thank you so much for your kind words and support! 😊We truly appreciate your feedback and we're thrilled to see that you've rated us with 4 stars as well.Many Thanks,Customer Service Team

Hi,Thank you so much for the 5 stars 😊We really appreciate it and truly happy to read this.Many ThanksCustomer Service Team

Hi Keith,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Miss Constable,Thank you for your review and for sharing your thoughts with us.It saddens us to learn you've some doubts with the job that was recently carried out, but we understand your reasons for this.Please feel free to reach out to us with any concerns you have, and our dedicated team will be more than happy to help with your questions.We're reachable by email at lqdirect@lqgroup.org.uk and it'll be most helpful to us if 'Trustpilot’ is used as your email subject on this occasion.Many ThanksCustomer Service Team

Hi David, Thank you for your review and sharing your recent experience with us. We certainly wouldn't want to leave you with any update as to what is happening with your repair. We're confident this can be resolved, and we would love to hear from you to help us make this possible. Please can you kindly send us an email via lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where one of our amazing team will follow up on the repair for you. Many Thanks Customer Service Team

Hi Koko tombili,Thank you so much for leaving us a 4-star review! 🙂We are grateful for your feedback and appreciate you sharing your thoughts with us. Your perspective is important to us, and we are constantly working to enhance our services. Your comments will definitely be taken into account as we continue to progress.Thank you once again, and please feel free to reach out if there's anything else we can assist you with.Customer Service Team

Hi Anette,Thank you for your review and feedback. We're happy to hear you find our website helpful, but at the same time we're sorry for the boiler breakdowns. You can always contact us by email at lqdirect@lqgroup.org.uk adding 'Trustpilot' in the subject line and we have a dedicated team that can help you with all queries.Many Thanks Customer Service Team

Hi Stephen,Thank you so much for the positive feedback!We’re truly delighted you’ve had an amazing experience. It's so lovely to hear this and we’re so grateful to you for taking the time to let us know.We look forward to helping you again.... hopefully sometime soon 😊Many ThanksCustomer Service Team

Hi Gurpreet,Thank you so much for taking the time to let us know how your recent visit went. We appreciate your 5-star rating too!It’s always lovely to hear when our residents have a wonderful experience, and we really do welcome your feedback.Many thanks again! We look forward to helping you again soon 😊Customer Service Team

Hi Mohammed,Thank you so much for your kind review and for rating our service with 5 stars 😊We're delighted to hear that you were happy with the work, and we appreciate you taking the time to share your positive experience with us.It makes us proud to know we've delivered an amazing service, and we look forward to delivering the same high-quality service to you again.Many ThanksCustomer Service Team

Hi June,Thank you so much for your review!We truly value your feedback and we’re delighted you’re generally happy with the service from us.We’re also confident a resolution can be achieved, and we’d love to help you with the information you’re awaiting to receive.Please can you kindly drop us an email with your details to us here at lqdirect@lqgroup.org.uk and my ensuring ‘Trustpilot’ is mentioned in the subject line of your email too.In the meantime, we look forward to hearing from you😊Many Thanks Customer Service Team

Hi Kefalotse,Thank you so much for your kind words!We're thrilled to hear that you were impressed with our staff's professionalism and dedication. We strive to provide excellent service, and your feedback certainly helps us understand the amazing work our operatives are doing whilst in our residents' homes.We can't thank you enough for sharing this with us; it truly means a lot.We're looking forward to helping you again... hopefully sometime soon 😊Many Thanks,Customer Service Team

Hi Amanda,Thank you so much for leaving us a review following your recent experience with K&T.It's so nice to know you always receive an amazing service from them, and it's certainly reassuring for us to know they're delivering a high-quality service whilst in our resident's homes too.Many thanks again for sharing this with us, your feedback means so much and we look forward to being of assistance again soon 😊Customer Service Team

Hi Dean,Thank you for rating your recent experience so highly!We appreciate your kind words and we're glad to hear that your experience was positive. We endeavour to provide an excellent service and we're happy to hear all went very well with your appointment.Many thanks again! 😊Customer Service Team

Hi Cherelle J,Thank you so much for your amazing review!We appreciate your kind words and are thrilled to hear that you were satisfied with the professionalism and efficiency of our contractor. Most importantly we’re over the moon you experienced a 5-star service from them.We’re looking forward to helping you again soon, so feel free to let us know if there’s anything else we can help you with🙂 Many ThanksCustomer Service Team

Hi Anders,Thank you so much for sharing your experience with us 🙂We’re delighted you’ve had the best possible experience, and it makes us happy to know the engineer was polite and efficient too. Your feedback means a lot to us, and we look forward to delivering the same level of service again.Many ThanksCustomer Service Team

Hi Alex,Thank you so much for leaving us a review.We feel your frustration with the recent service you received and we're sorry to learn some things were left out of place. We work hard to ensure all our customers have a positive experience, and we're disappointed to hear that this wasn't the case for you. Rest assured we'll take your feedback into consideration as we continue to improve our services.In the meantime, if there's anything we can do to help we'd love to hear from you. We have an amazing team here and we're reachable by email at lqdirect@lqgroup.org.uk. You're more than welcome to reach out to us at any time and we kindly request 'Trustpilot' is used as your email subject on this occasion.Many ThanksCustomer Service Team

Hi Christine, Thanks for taking the time to raise a review with us. We understand that this must be really frustrating having leaks and lots of appointments with seemingly no resolution. If the boiler or radiators were beyond repair then the Contractor should be reporting this back to us. Please can you email your information through to lqdirect@lqgroup.org.uk using 'Trustpilot' as the subject header so we can look into the history of these repairs with a view to an update and get a resolution in place for you. Many Thanks Customer Service Team

Hi Adam,Thank you so much for your 5-star review! 😊We're so grateful for your kind words, and we're delighted to hear that you found our team helpful, and the information provided was clear. It's important for us to provide a positive experience, and we're glad that we were able to meet your expectations.Many thanks again for sharing this with us, it's much appreciated, and feel free to let us know if there's anything we can help you with.Customer Service Team

Hi Sheila,Thank you so much for your 5-star review! 😊We're thrilled to hear that you had a great experience and that the issue was resolved quickly. Your fabulous feedback is truly appreciated, and we will continue to strive for excellent customer service.We look forward to assisting you again... hopefully sometime soon!Many Thanks,Customer Service Team

Hi Wendy,Thank you so much for your review! 😊We’re delighted with your kind words and we’re glad to hear you had a positive experience. We’re passionate about the service we provide and always strive to deliver an excellent service, so we’re absolutely thrilled our contractor met your expectations and was respectful of your home too.We’re looking forward to helping you again, so feel free to let us know if there’s anything we can do for you.Many ThanksCustomer Service Team