L&Q Pre-Owned Shared Ownership Homes reviews in Newham

Hi Joanne,Thank you so much for your short and sweet review! 😀We're over the moon with your heartfelt comments and it makes us happy to know you're delighted with the service from us.Thank you for making us smile with your kind words and for being a loyal resident for so many years. We appreciate your continued support and we’re delighted to hear you've never experienced any problems.Many thanks again!Customer Service Team

Hi Bernard,Thank you so much for your positive review! 😊It's a pleasure to help you with the mice problem in your home, and we're glad to hear that our service has been effective in addressing the issue. We're committed to providing solutions that meet our resident's needs, so it truly is wonderful to know you've had the best possible experience.Many thanks again, and please do let us know if there's anything else we can help you with.Customer Service Team

Hi John,Thank you so much for your fabolous review! 😊We're most appreciative for your kind words, and we're thrilled to hear that our plumbers were able to provide you with a positive experience. We strive to provide excellent service and we're glad that our maintenance team met your expectations as well as being friendly during the time spent in your home.Your feedback means a lot so thank you for sharing this with us, and we very much look forward to helping you again soon.Many ThanksCustomer Service Team

Hi Yvonne,Thank you so much for your review and for rating your experience so highly.We're happy to hear all went well with your appointment and the issue was fixed promptly for you. This is certainly the kind of service we aim to achieve, and it's reassuring to know we've met your expectations too.Many thanks again and feel free to let us know if there's anything else we can help you with 😊Customer Service Team

Hi Marilyn,Thank you for leaving us a 4-star review!We truly appreciate you taking the time to share your positive experience, and we're glad to hear that you felt listened to, welcomed, and supported during your interaction with us.It makes us proud to know you've had the best possible experience, and it certainly sounds like it went perfectly for you.Many thanks again, Marilyn! We hope to be of assistance again soon 🙂Customer Service Team

Hi Love Like,Thank you so much for taking the time to leave us a 5-star review!Your kind words are truly appreciated, and we're delighted to hear that you find our services reliable and our rates reasonable too.Your positive feedback means a lot to us, and hope to continue serving you well.Thanks again! 😊Customer Service Team

Hi Susan, Thanks so much for your 5 star review! It's great to hear the operative did an excellent job and he was polite.Reviews like this are always great to see. 😊Many Thanks Customer Service Team

Hi Chuemeka Ogu-Jason,Thank you so much for your fabulous review! 😊It's great to hear you had the best possible experience with our advisor. It's wonderful to know that our advisor was able to provide you with the assistance you needed in a timely and helpful manner.Your kind comments have certainly brought a smile to our faces, and we're thrilled that you're loving the service from us.A huge thanks once again for sharing this with us, and we look forward to helping you again soon.Customer Service Team

Hi Lorraine,Thank you so much for your amazing review of our maintenance service.We're delighted to hear that you're loving the service you received and that your repairs are always completed efficiently and within a reasonable time.It truly makes us happy to receive such fantastic feedback like yours, so thank you once again for taking the time to share your experience with us.We look forward to being of help and assistance to you again soon 🙂Many Thanks,Customer Service Team

Hi Jan, Thanks so much for your lovely 5 star review! 😊We're delighted to hear about your positive experience with us and Cosyseal. Your satisfaction is our priority and it warms us to know that they were able to complete the job within the agreed time frame. Your feedback is much appreciated! Many Thanks Customer Service Team

Hi Carol,Thank you so much for your 5-star review!We’re so happy your recent experience was a good one. It’s always nice to hear of the fantastic work our maintenance team do so we really do appreciate your feedback.Many thanks again! 😊Customer Service Team

Hi Michael,Thank you for your fantastic review and kind words! 😊We're thrilled to hear that you had a positive experience during your recent appointment. Providing excellent service is always our goal, and we're delighted that you recognised our engineers' expertise and commitment to safety.It sounds like everything went amazingly well for you, and we truly appreciate you sharing this with us.Thank you once again! Your feedback is incredibly valuable to us, and we hope to be of further help again soon.Customer Service Team

Hi Darchy Midiman,,Thank you so much for leaving us a 5-star review! 😊We've loved hearing about your experience with us, and we're so glad that you've only positive things to say about your recent call with us. We strive to provide a calm and pleasant experience for all our residents and customers, which makes us super proud to know this is the experience you've had.Thank you again for taking the time to share your feedback; it's greatly appreciated.Customer Service Team

Hi Dan,Thank you very much for your 5-star review! 🙂Customer feedback is incredibly valuable to us, and we're thrilled to hear that you had a fantastic experience finding and reserving your flat. Ensuring a seamless and enjoyable experience for our customers is a top priority for us, so it's wonderful to hear that you had such a positive experience.We very much appreciate you choosing us, and we thank you once again for your kind words too!Customer Service Team

Hi Bruno, Thank you for your 4 star review! We're genuinely thrilled that you found our team to be so helpful and informative. We always strive for customer satisfaction and it's truly rewarding to hear this is shinning through. Many Thanks Customer Service Team

Hi Lovell Allen,Thank you for taking the time to leave us a review.We value your feedback and we're sorry to learn you experienced lack of communication regarding your appointment.This certainly isn't what we expect to hear, and we apologise for the inconvenience this may have caused at the time but thank you for allowing our operatives access into your home and for completing the required works.In the meantime, we'll be sure to pass on your feedback about your appointment as it's important for us to ensure our residents are made aware prior to any visits being made.Many ThanksCustomer Service Team

Hi a h,Thank you so much for your wonderful review! 😊We're chuffed to hear you're happy with your new boiler. We strive to provide a professional and reliable service, and it's wonderful to know our contractor met your expectations. Thank you once again for sharing your positive experience with us, Swale has certainly made us proud.Customer Service Team

Hi Enrico,Thank you so much for your review 😊 It's great to read you received an excellent service and this certainly makes us really happy. It sounds like you received excellent service from a particular member of staff. We would like to give our member of staff some recognition therefore, if you know the name of the person, please email us their name at lqdirect@lqgroup.org.uk and also include 'Trustpilot' in the subject line. We have a dedicated team that can help forward this lovely review to the manager of the member of staff. Many Thanks Customer Service Team

Hi Anna,Thank you so much for your review and kind words! We're so pleased you found our plumber efficient and knowledgeable. Our operatives strive to provide an excellent service and it's rewarding to hear we met your expectations.Many thanks again for sharing this with us, we truly appreciate it! 😊Customer Service Team

Hi Bradleah,Thank you for taking the time to share your thoughts and feelings with us.We’re truly saddened to read your comments, and we're deeply sorry if the service you've received from us has been a disappointing experience for you.We're here to help wherever we can, and we’re always willing to assist with any questions or concerns you may have. We work hard to deliver the best possible service, so it's naturally concerning for us to learn of your feelings.If we can be of further assistance, we’d love to hear from you to make it possible. Feel free to email our dedicated team here at lqdirect@lqgroup.org.uk, where one of our advisors will gladly help. It would be most helpful to us if ‘Trustpilot’ is mentioned in the subject line of your email too.Many Thanks,Customer Service Team

Hi Joanne,Thank you so much for the 5 star review 😊 It's great to read you received an excellent service and this certainly makes us really happy. Many Thanks Customer Service Team

Hi Azman,Thank you for leaving us a 4-star review! 😊We’re delighted to hear you’ve had a positive experience with us and that our advisor was a pleasure to speak with.Your feedback is incredibly valuable to us, and we truly appreciate you sharing your experiences with us too.Many thanks again, and please don't hesitate to reach out if there's anything else we can do for you.Customer Service Team