Trusted Agent profile · Newham

Keatons Stratford reviews in Newham

4.8

★★★★★ Excellent

1,751 reviews across 3 platforms

152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS

Part of Keatons, see every office.

Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7. See how it compares with other estate agents in Newham.

Google logo

4.7 / 5

367

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1,368

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Special thanks to Justine Reynolds

I want to take a moment to express my gratitude for the exceptional service Justine provided during my recent house hunting. From our first phone call, her keen understanding of tenant's preference, prompt communication and proactive approach set her apart as an outstanding agent. What impressed me the most was her unwavering dedication throughout the process, she went above and beyond to address concerns and to support both sides to make informed decisions.

Ding · 22 September 2023

Agent replied · 25 October 2024

That's fantastic to hear, thank you Ding.

5/5

Trustpilot

Billy Haspineall made our Keatons experience one of the best

Billy Haspineall from Keatons provided us with incredibly efficient, patient and kind help throughout the entire process of viewing our prospective house, arranging the lease and sorting out our referencing. He went out of his way to support us through some of our referencing challenges, explained the full process in clear detail and responded quickly to all of our emails. As a result, our experience with Keatons was by far the most pleasant experience we've had with an agency during our house searching.

Emma · 1 March 2023

Agent replied · 25 October 2024

That's great to hear, thank you Emma.

5/5

Trustpilot

The team at Keatons Kentish Town are…

The team at Keatons Kentish Town are just great. I’ve been working with the rentals team for many years now. Mark Peavot and Michael Logan are both extremely professional, and work their socks off to find the best tenants and handle any difficulties. Natalie Cradock who handles much of the admin is also really helpful and responsive. I wouldn’t hesitate to recommend them to any landlord who needs help with their rentals.

Consumer · 12 October 2023

Agent replied · 25 October 2024

That's fantastic to hear, thank you for your review.

5/5

Trustpilot

Had a great experience with Oscar

Had a great experience with Oscar. The viewings process was very smooth and once we had an offer accepted, Oscar was very helpful in getting us a great deal and protecting our interests.

Zd · 21 January 2023

Agent replied · 25 October 2024

Thank you, that's great to hear.

5/5

Google

A big thank you to Natalie Craddock for making our move seamless! Really appreciated the proactivity and thoroughness!

Rowan · 26 February 2024

Agent replied · 23 October 2024

Thank you Rowan, that's great to hear.

5/5

Trustpilot

Brilliant rental management

Natalie Craddock has handled the rental of my property and done a brilliant job. The changeover from old to new tenants has been smooth and worry free. Thanks Natalie!

Cbs · 26 May 2023

Agent replied · 25 October 2024

Thank you for your kind review, that's great to hear.

5/5

Trustpilot

Dealt with Billy Cooper from Keatons…

Dealt with Billy Cooper from Keatons Stratford office and he was very knowledgeable and helpful. I would 100% recommend Billy if you are looking for a property.

Tom · 19 July 2023

Agent replied · 25 October 2024

thank you for your kind review Tom.

5/5

Trustpilot

Natalie Craddock made the very…

Natalie Craddock made the very stressful event of moving house, very stress free. Managing any questions we had regarding the property with thorough and speedy responses. Would definitely recommend to friends.

Andrea · 21 March 2023

Agent replied · 25 October 2024

Thank you for your kind review Andrea.

5/5

Trustpilot

Keatons- Bow Branch 🌟🌟🌟🌟🌟

Great Estate Agent, very polite and friendly staff. I dealt with Lak Singh, who was very helpful and accommodating, made us felt welcomed with advised us on every aspect. Very good office and outfit. Totally recommended.

Roshan · 21 September 2022

Agent replied · 25 October 2024

Thank you Roshan, that's fantastic to hear.

5/5

Trustpilot

I have had a great relationship with Keatons …

I have had a great relationship with keatons for quite a long time. I would recommend them to anyone who wants professional management of their properties. My many thanks to everyone, especially Elza.

Antonis · 12 January 2023

Agent replied · 25 October 2024

Thank you for your review Antonis, that's great to hear.

5/5

Trustpilot

Oscar Pace was fab

Oscar Pace was fab - took the time to show us what we wanted and kept in touch until we'd found somewhere!

Shazia · 23 November 2023

Agent replied · 25 October 2024

Thank you for your review Shazia.

5/5

Trustpilot

Helpful and communicative

I'm a first time buyer who had a lengthy and often complicated purchase. Throughout the process my contacts at Keatons Bow office (Helen Moseley and Jon Taylor) were hugely helpful, responsive and on the ball, and were vital in helping to push the process through to completion. Great experience and will be coming back to Keatons in future.

Customer · 21 July 2024

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Trustpilot

Deptford Keaton’s

Dropped into the Deptford Keaton's office without an appointment and OJ Budak was super helpful and found us a few properties right away fitting our criteria and showed it to us on short notice!

Visiting · 29 November 2022

Agent replied · 25 October 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Helpful staff and smooth start of tenancy process

Process of starting tenancy was smooth, easy to understand, and I felt well-guided at every step. Natalie was super responsive, friendly, and helpful with all the queries I had!

Jamie · 15 May 2023

Agent replied · 25 October 2024

Thank you Jamie, that's great to hear.

5/5

Google

Natalie was very helpful during the end of our tenancy, including quickly providing a reference to secure the contract at my new place.

Brad · 24 October 2023

Agent replied · 23 October 2024

That's fantastic to hear, thank you Brad.

5/5

Trustpilot

Sean was really helpful and super…

Sean was really helpful and super communicative throughout our dealings with him. Would definitely recommend!

Liam · 15 April 2024

Agent replied · 25 October 2024

That's great to hear. thank you Liam.

5/5

Trustpilot

Charlotte is very capable

Giulia · 22 October 2024

Agent replied · 25 October 2024

Thank you for your kind review Giulia.

5/5

Trustpilot

Matthieu was awesome throughout!

Matthieu was awesome throughout!The viewing was super professional and the admin conduct and information has been super clear and well communicated.Would want to go there again.

Tashan · 28 July 2023

Agent replied · 25 October 2024

Great to hear Matthieu could help you Tashan.

5/5

Trustpilot

Exceptional Service and Smooth Letting Process!

My experience was absolutely fantastic from start to finish. Oscar and Natalie went above and beyond. Their professionalism, dedication, and attention to detail truly exceeded my expectations.

Alex · 30 June 2023

Agent replied · 25 October 2024

Thank you Alex, that's fantastic to hear.

5/5

Trustpilot

Excellent Service at Keaton's Estate Agent

This is my second year letting my property with Keaton's who fully manage the property and I'm glad to say that I've had a really positive experience. They have a great team at the Deptford office where I've just arranged a Re-Let and the service has been fantastic. The team are friendly, proactive and great at giving updates on viewings, potential tenants etc. Lauren, Danielle and Charlotte have all been very helpful, honest and professional. Lauren Wood especially has been super helpful throughout the whole process of re-letting my property. Overall I'm extremely happy and impressed with the service that I have received from the Keaton's Deptford team and would highly recommend them.

Emilly · 20 January 2023

Agent replied · 25 October 2024

That's great to hear, thank you for your review Emilly.

5/5

Trustpilot

Justine who turns pictures into reality for you

Justine Reynolds from Keatons is an exceptional letting consultant. I still remember her taking my request in the morning when I was running in the park, came up with viewing choices at the lunch time and then making it possibile to view in the 2pm by shifting schedules around in a super efficient manner. I never met an agent who is working so fast to make things happen for you. Most of them were just talking on the phone, but Justine from Keatons were able to turn pictures into reality in front of you to view and to decide. Highly recommend her.

Wallace · 20 January 2023

Agent replied · 25 October 2024

That's fantastic to hear, thank you for your review Wallace.

5/5

Google

Purchased a house through Keaton's recently, despite the lengthy process Max kept me informed every step of the way and dealt with any problems efficiently!

Ethan · 21 March 2025

5/5

Trustpilot

A big thank you to Natalie Craddock for…

A big thank you to Natalie Craddock for making our move seamless! Really appreciated the proactivity and thoroughness!

Rowan · 3 February 2024

Agent replied · 25 October 2024

That's great to hear, thank you Rowan.

5/5

Trustpilot

Extremely Satisfied

Extremely satisfied with the entire process. Justine has been super helpful and approachable at all times. My relocation process has been super smooth due to her help and support.

Mashuk · 25 April 2023

Agent replied · 25 October 2024

That's great to hear, thank you Mashuk.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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