Keatons Stratford reviews in Newham

★★★★★ 5/5

Trustpilot

Thanks, Natalie

Natalie Craddock was incredibly helpful to me as a landlord in communicating with my tenant and making sure to efficiently get a lease in place that everyone was happy with. Thanks, Natalie!

Emily · 1 April 2026

★★★★★ 5/5

Trustpilot

Have been renting for a long time now…

Have been renting for a long time now and have to say that Keatons have been great to deal with. We recently moved out of our flat and Stevie was very helpful, quick to respond and just made it a very smooth process altogether. I would definitely rent with Keatons again.

Tim · 12 September 2024

★★★★★ 5/5

Trustpilot

Good experience with Justine

I have had a great experience with Keatons, much better than other agencies. Justine has been super supportive in helping me find a new home. She has been incredible patient and answered all my questions promptly. I am confident that I will find a suitable flat very soon. Thanks Justine

Raza · 25 September 2024

★★★★★ 5/5

Trustpilot

Incredible agency with incredible people

My experience with Keatons was phenomenal!They were professional, efficient, kind and friendly. Lauren and her team at the Deptford office (big thank you to Elza and Natalie, too!) took such great care of me from day 1 and were always on hand to help, offer advice and make sure you knew you were in good hands. I cannot recommend Keatons enough and will be doing my best to try and use them again.

Kristina · 13 May 2023

★★★★★ 5/5

Trustpilot

An exceptional service

My entire experience with Keatons has been through Izaaz Miah, at the Bow/Mile End office. His professionalism, mixed with personability, was exceptional, and I am certain that his relationship both with his principal clients (the vendors) and us as buyers made the purchase at Bow Road problem-free and easy. I am extremely grateful for the way in which he acted as a go-between and facilitated the purchase.

John · 2 July 2026

★★★★★ 5/5

Trustpilot

My boyfriend and I rented an apartment…

My boyfriend and I rented an apartment in July 2022. We were coming from a very bad experience with another agency, but with Keaton has been much more pleasant.Oscar has been very professional and dedicated in the first phase. We made clear we were in a rush and in a couple of days we saw a few properties and made an offer that was submitted and accepted during the weekend.After that, we have been in touch with Charlotte who explained everything we needed to know and replied to all our questions in a timely manner

M · 2 September 2022

★★★★★ 5/5

Trustpilot

Professional, efficient and understanding

I have been renting with Keatons for a couple of years and I am still renting with them.In the past two years I have been in contact with Elza and Danielle. They have been prompt and efficient, professional and always trying to help me. I have always felt that regardless of the problem that I have with the property, I can expect them to help me solve the problem and escalate as necessary. For example, there was a leak that happened when I wasn’t at home and with their help, the issue has been fixed in a couple of days. All the relevant parties have been notified and the plumbers were on site in no time. It felt reassuring that this level of care is given to the property I rent and my experience as a tenant.Currently, on my recent move, I have been in contact with Oscar and Natalie. Oscar has been a great help in finding the right property, dealing with all the issues that appeared and making me and my partner happy. He understood our needs and came with relevant proposals and suggestions whenever we felt a property wasn’t to our liking. There were some other unexpected issues that Oscar helped us with by taking the lead on solving them and expediting them.Natalie helped us with moving in and getting things in order before our move. She was understanding and kind, and was always reassuring whenever we were in doubt. The most recent example was a building problem that we’ve had where we needed to contact the managing company. I have sent Natalie an email asking for help on contacting the company and she quickly replied understanding the urgency of the issue.Overall the experience was great. I have been in contact with multiple letting agencies before and I can honestly say that I felt the most comfortable with Keatons. You are treated with respect, listened to and tremendously helped in meeting your needs.

RI · 1 September 2022

★★★★★ 5/5

Google

Good and effective approach and advice from Keatons in Stratford and capable and friendly team including Scott and Caitlin, and Max who became the lead and secured the sale.

Ahmet · 11 August 2026

★★★★★ 5/5

Trustpilot

Keatons

I have been using Keatons for more than 7 years and I have to say Corina has always been so helpful and professional. She went above and beyond for any issues we had and she is very responsive and on top of things.I highly recommend Corina!

Andreea · 8 November 2024

★★★★★ 5/5

Trustpilot

Alex Adeoye of Keaton was fantastic

I recently viewed a property conducted by Alex Adeoye. Alex was professional. It was as if he knew my needs in terms of property. He was patient and upfront with what to expect asper the property and the neighbourhood. The Referencing was smooth and the quick response from Alex really helped through the Referencing process. I will rent through this agency again and again. Thanks Alex for everything.

Adewale · 4 September 2023

★★★★★ 5/5

Trustpilot

A high quality service and a supportive process

Luke at Keatons was incredibly helpful in me and my partners first move together. He was quick to respond upon our initial enquiry, took account of our needs and organised viewings in very short order for a couple of fantastic properties. Upon selecting a property he was equally quick to respond to queries we had. A very high quality experience. Thanks Luke

Sam · 14 January 2024

★★★★★ 5/5

Trustpilot

Justine and her team have been amazing

Justine and her team have been amazing, they’ve made the pre tenancy process a breezy. Keaton provide quick responses time and a simple to use UI for reference checking.Keatons are very professional and a well maintained organisation. It’s been a pleasure working with them pre tenancy.

James · 26 October 2024

★★★★★ 5/5

Trustpilot

I had a great experience viewing…

I had a great experience viewing prospective flats witb Oscar Pace. Whilst we didn't ultimately end up signing for a property with Keatons, Oscar was very helpful and proactive in arranging flats for us to view. Driving around between viewings as well it was clear he was very knowledgeable about the area and the wider rental market he gave some very helpful tips for finding a place to live.

Alastair · 13 July 2023

★★★★★ 5/5

Trustpilot

thank you Keatons!

Shoutout to Millie from the Keatons Bow office who made our end-to-end renting experience very smooth and positive. From the viewing all through to contract signing, Millie was professional, reliable and very understanding throughout the process. The handover process was handled extremely well and very transparent all through. Highly recommend Keatons!

Jas · 3 August 2024

★★★★★ 5/5

Google

Keatons have provided an excellent service for me over the last 5 years. they work for me rather than for themselves unlike other agents. Natalie Craddock is currently renewing one of my tenancy agreements. The whole team are friendly and very approachable.

Graham · 20 December 2024

★★★★★ 5/5

Trustpilot

Keatons Kentish Town

I have been dealing with Mark, Michael and Elza in regards to letting out my flat. Keatons have been my preferred agent over a number of years. I have always found them to be approachable, flexible and friendly, especially Mark. Elza has been swift in her responses and very helpful in getting the paperwork sorted. Thank you all!

A · 23 March 2024

★★★★★ 5/5

Google

I recently rented an apartment for my daughter with Keaton's. There were a few teething issues. Justine our agent was really helpful, patient. She was available to listen all time and help. She went out of her way to help. I very much appreciate Justine's support.

Anu · 4 November 2025

★★★★★ 5/5

Trustpilot

Dean Ben-Yosef and Patricia Haywood : 5 star service!

Dean Ben-Yosef and Patricia Haywood were excellent!From valuation to completion we received first class support and at a competitive fee rate. They were very professional, approachable, supportive and responsive throughout the whole process. They provided good applicants for viewing, resulting in a sale within 3 days (at a higher price than other local firms had valued at).They continued to liaise with all parties to ensure a smooth and quick completion in only 13 weeks.Would highly recommend!

Helen · 6 November 2022

★★★★★ 5/5

Google

Thanks to Gosia I’ll be having my house with my best friend. Hope to see you doing more goods 😭🖤 …

Yagizhan · 25 August 2025

★★★★★ 5/5

Trustpilot

Great to work with you Oscar!

Oscar & the Keatons team have been amazing! We started our rental search in November and Oscar was the only estate agent that kept in touch, continually presenting new properties to us. We secure our property just before Christmas and the turnaround time to move in was very swift! Oscar was always at hand with any queries and pushed our slightly fussy requests! Great to work with, thanks Oscar and the team at Keatons!

Raine · 16 January 2023

★★★★★ 5/5

Google

Working with Keatons has been amazing and so efficient and smooth, I can't recommend them enough. Everything was very clearly communicated from end to end as my husband and I sorted out our long term lease. Huge shoutout to Natalie Craddock and Justine Reynolds for making our experience with Keatons a wonderful one!

Amanda · 14 June 2024

★★★★★ 5/5

Trustpilot

Very helpful and responsive

I viewed a flat in Whitechapel. I was first contacted by Daniel, who set everything up and then by Marta, who showed me the flat. Marta was very helpful and shared all the necessary details with me in a timely fashion. Now she is guiding me and my partner through the rest of the process, as our offer was accepted.

Anna · 21 January 2024

★★★★★ 5/5

Trustpilot

Keatons are our first choice…

Keatons are our first choice agents,trusted them for years.Shani has been excellent in helping us with all our questions.Nith Krishnan has been exceptional in maintenanceElza was fantastic and proactive with documentation and has been incredibly helpful. We highly recommend all the people at Keatons

Shivanand · 4 November 2024

★★★★★ 5/5

Google

Justine is been very helpful and flexible would strongly recommend

Omar · 11 August 2026