Sarah Mains Residential Sales and Lettings Newcastle Upon Tyne reviews

★★★★★ 5/5

Google

We recently took the momentus decision to sell our home and choose Sarah Mains as our agent. In these initial stages our primary contact has been with Amie Lynch. Amie has held our hand through the process from discussing our options and agreeing terms to arranging for the video to be produced, taking all internal and external stills herself, and drafting the descriptions. The video is excellent and the photographs are worthy of a professional, as is the full listing. Amie's approach to this entire transaction has been extremely professional, helpful and understanding.

Angela · 23 June 2018

★★★★★ 5/5

Google

I booked a viewing with Sarah Maines to look at a property and one of their staff attended named Wendy Sopwith, who I can only say was very professional and courteous, who took the time out to answer our questions in a very open and honest way, which gave us confidence in dealing with her and the company. I have since agreed to purchase the property and have found Wendy and Sarah Maines, very efficient in my dealings with them and would thoroughly recommend anyone buying (or selling) to use their services.

T · 23 June 2018

★★★★★ 5/5

Google

We first contacted Sarah mains when we saw an apartment that we liked. After viewing the apartment we were asked if we would like our house valued. This was the first time we have sold and bought as we had been in our home for 36 years. We were very impressed with the valuer who was very professional and she advised us the way to go. Then we dealt with the girls in the office with viewing our apartment and buying it. Everyone led us by the hand and remained very professional and we could not fault them in any way. We would and have recommended Sarah Mains to other people..

Judith · 23 June 2018

★★★★★ 1/5

Google

I spoke to them twice to see the house they gave me an appointment but not once did anyone come to show the house or open the door? I knocked on the door many times.

Fahim · 16 August 2024

★★★★★ 5/5

Google

Great estate agent, super helpful and knowledgeable. They all clearly care about their clients. Thanks to all of them.

Richard · 16 February 2026

★★★★★ 5/5

Google

Great experience with Sarah Mains! Very helpful in all their communications and explained the buying process well. Super friendly!

Lucy · 16 February 2026

★★★★★ 5/5

Google

Excellent service, Scott has been brilliant!

Nikki · 22 June 2023

★★★★★ 5/5

Google

An excellent service which I would highly recommend! I have found all staff (especially Susan and Phil) to be helpful, knowledgeable and efficient. They made the moving process so much easier!

Aimee · 23 June 2018

★★★★★ 5/5

Google

From the first phone call with Helen and her team, the service we’ve received throughout our house sale has been amazing. We had full confidence from the off that they’d handle everything professionally and we weren’t wrong. We’ve had no issues whatsoever and we’re more than happy with the work they’ve done. Highly recommended for anyone looking to sell their house.

Bruce · 23 June 2019

★★★★★ 5/5

Google

The team at Sarah mains were fast and efficient at securing a new tenant for my property and also dealing with the maintenance issues. No complaints from me. I would recommend to any landlord looking for a reliable lettings agent.

James · 22 April 2024

★★★★★ 5/5

Google

Lucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.

William · 22 May 2024

★★★★★ 5/5

Google

Sarah Mains has provided an excellent service, especially Helen Knight. Helen has been friendly, professional and has always ensured we have been kept in the loop. Would recommend.

Andy · 23 June 2019

★★★★★ 5/5

Google

We really appreciate Elliot’s help. He made our move smooth and stress-free!

Alia · 2 April 2026

★★★★★ 5/5

Google

Really Recommend Sarah mains, extremely happy with the service provided by Elliot Scott who has helped me and my partner get our first home together! Really quick and efficient and has made our move so easy and stress free!

Lee · 22 April 2024

★★★★★ 5/5

Google

Helen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely professional and orderly way. The amount of interest we’ve had to view the property is all down to their endeavours. I would recommend anyone looking to sell propert to seriously consider Sarah Mains.

Gordon · 23 June 2019

★★★★★ 5/5

Google

I have recently been in contact with Sarah Mains whilst buying my first home. The engagement with them was perfect from the start, initially I dealt with Helen who was perfect in everyway. She ensured my partner and I were comfortable and happy throughout the entire process and gave us guidance where needed. Would totally recommend!

Georgia · 22 June 2020

★★★★★ 5/5

Google

Megan has been wonderful throughout the selling process. Very patient, attentive and professional. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 22 June 2021

★★★★★ 5/5

Google

I have found Lucy to be very helpful ,understanding and very easy to talk to ,nothing is a bother to o her,I can quite happy give her a five star rating,

Sheila · 24 July 2024

★★★★★ 5/5

Google

My husband and I have been dealing with Susan Richardson, the branch manager of the Fine & Country department. We have found her very informed and a pleasure to deal with. We have been kept in the loop at every turn with regards to viewings and potential properties that might interest us. We would be happy to recommend using Sarah Mains or Fine & Country to anyone looking for a professional and efficient service.

Mrs · 23 June 2018

★★★★★ 5/5

Google

Having just started with Sarah mains I have had the following experience. I was introduced to all members of the jesmond branch and given a full insight to their respective rolls. I had 3 properties that required Tenants, I found the the pro active attitude by josh and the rest of the team refreshing, they were all approachable and professional in their roles. All 3 properties are all let!! Well done team.

Jonathan · 23 June 2019

★★★★★ 1/5

Google

Lived with them and had no problems until it came to moving out and they are refusing to return my deposit or even complete checks for them, would avoid!

Jordan · 16 August 2024

★★★★★ 5/5

Google

Helen has been excellent at keeping us informed and advising us on the best way to proceed. Very professional throughout, would not hesitate to recommend

Kathryn · 23 June 2018

★★★★★ 5/5

Google

Jane and all the team at Sarah Mains were fantastic - our house sale could not have gone more smoothly and they kept us up to date every step of the way, giving excellent advice and support whenever we needed it. Highly recommend.

Julia · 25 October 2023

★★★★★ 5/5

Google

Susan was extremely helpful in the marketing and sale of our house . Very professional service . Would highly recommend using Sarah Mains .

Vanessa · 23 June 2018