Trusted Agent profile · Newcastle Upon Tyne
★★★★★
371 reviews across 3 platforms
119-121 St Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN
Sarah Mains Residential Sales and Lettings's office in Newcastle Upon Tyne, at 119-121 St Georges Terrace, is rated 4.8 out of 5 across 371 reviews on three platforms, including 368 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleSarahmains were excellent at selling my house! it was only on the market a few days and it sold straight away. Amie was so professional at her job and kept me up to date with the whole process from start to finish all the staff done an amazing job at jesmond branch. So I'm giving them 5 stars and I would definitely recommend sarahmains if you want to sell your house. Thanks again!!
5/5
GoogleI cannot fault the service from the Sarah Mains team. Helen has been a pleasure to speak to by telephone and email. I can’t thank her enough for getting my offer accepted, I am delighted, thank you so much.
It's great to know that you are delighted, thank you for your review. Sarah Mains, Director
5/5
GoogleI found my rental property through Sarah Mains, and it was a smooth experience.
Many thanks for taking the time to leave your review Lankaji, we really appreciate it. Sarah Mains
5/5
GoogleExcellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.
Many thanks for your five star review Micaela, I really appreciate it. Sarah Mains
5/5
GoogleProfessional, friendly service from a highly knowledgeable team. Supported us through what can be a stressful experience, keeping us informed every step of the way and giving us valuable advice. Many thanks to Susan and the team - highly recommended.
Thanks very much for such a brilliant review Charlotte. I will pass on your comments to Susan and the team. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI would like to thank Susan Richardson for her excellent service. Throughout my dealings with her ,she was professional,reliable and provided me with all the necessary information to assist me with my sales enquiry.I would thoroughly recommend using her expertise.
Thanks very much Ruth for such a lovely review. Susan will be absolutely thrilled at your comments and recommendation! Kind regards, Julie Knox, Customer Success.
5/5
GoogleVery good experience with my first buy. Donna has been more than perfect, very patient with me and really helpful. Very good communication from the team. Thank you very much!PositiveResponsiveness, Professionalism
I am so pleased to hear about your experience with us Jennifer, thank you for taking the time to leave your review. Sarah Mains
5/5
GoogleHelen Knight provided us with a 5 star service going the extra mile to support us with the sale of our lovely home. She is professional and personable we couldn’t recommend this agent more. Thank you Helen.
Many thanks for your review Tracy. Helen will be delighted at your feedback. Sarah Mains, Director
5/5
GoogleHello Elliot, Thank you for your tremendous help in ensuring my family secures a new home. I greatly appreciate your great effort and dedication to work. You are such an amazing, efficient, organized and result-oriented man. You are indeed a blessing to Sarah Mains Residential Limited. Keep up the great work and best wishes for a promising future. Dr. Asela Agala
This is a wonderful review Asela, thank you. Elliot is thrilled with your comments. Sarah Mains
5/5
GoogleHelen knight We would like to take this opportunity to express our thanks to Helen We appreciated her good humour, kindness and care during our viewings and greatly valued her knowledge and the time she gave to us.
Thanks very much Pattie for your fantastic five star review. Helen will be absolutely delighted with your feedback. Kind regards, Julie Knox, Customer Success.
5/5
GoogleSusan Richardson is an exemplary representative helping me to secure the sale of my property. She has provided a first class service and should be commended for her professional, courteous and helpful approach to her work.
I am so pleased to hear that Susan has provided such a great service, many thanks for your review Grenville. Sarah Mains, Director
5/5
GoogleWe found the staff to be very professional, understanding, helpful. And Could not fault the way they handled selling our property, especially Megan she was great. Thanks Bob AaronPositiveProfessionalism
Many thanks for your great review Bob. Megan is thrilled with your comments. Sarah Mains
5/5
GoogleSusan has been great throughout the sale so far - thankyou !
Many thanks for your five star review Paul, we really appreciate it. Sarah Mains
5/5
GoogleI recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.
Many thanks for your review June. I am so pleased to read that you would recommend Helen, I know that she will be thrilled with your comments. Sarah Mains, Director
5/5
GoogleA great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to do so. If I had any problems I just had to call. If I had to be picky and say one thing that could be improved that would be communicating developments as soon as they happen to appease anxious sellers. I found myself having to chase things up a couple of times, but to be fair I am pretty impatient! All in all, a great team and I would definitely use their services again.
Many thanks for your review Kevin and for your constructive comments. I really appreciate your feedback. Sarah Mains
5/5
GoogleAn extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support
5/5
GoogleReliable and efficient service from the beginning to the end of the house selling process. Everyone that works at Sarah mains that I had contact with were professional and helpful. I can’t recommend Sarah mains highly enough and wouldn’t hesitate to use again.
We really appreciate your great review and your recommendation Joanne, many thanks. Sarah Mains
5/5
GoogleElliot Scott works with us smoothly and is an employee who is distinguished by his high-class, polite, good manners, quick response to emails, and he completes tasks quickly and in the best condition.
We really appreciate your wonderful review for Elliot. So glad to read your comments, many thanks. Sarah Mains
5/5
GoogleGreat experience with my property purchase at the Jesmond branch of Sarah Mains Jesmond. Really professional, responsive and supportive throughout the whole process.
5/5
GoogleExtremely satisfied with the level of service we experienced from Helen and the team. The attention to detail and level of communication was perfect Would highly recommend to anyone thinking of moving home.
Many thanks for your review Peter. We would really appreciate your recommendations. Sarah Mains, Director
5/5
GoogleI’ve been really satisfied with the service from Houblon and my mortgage broker Colin. I am a first-time buyer, and Colin has made the entire process really simple and stress-free. He’s helped find me a great deal on my mortgage and has been exceptionally quick with sorting everything out and keeping me updated.
1/5
GoogleI spoke to them twice to see the house they gave me an appointment but not once did anyone come to show the house or open the door? I knocked on the door many times.
I am sorry to see that you have had cause for concern. I would be grateful if you could call 0191 2390815 to discuss this further, if you would like to. Sarah Mains
5/5
GoogleThe service provided to date in the initial meeting and the setting up of the account has been first class. Amie has been professional and friendly in the dealings with me throughout.
Thanks very much for such an amazing review John, Amie will be very pleased with your comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe selling department has been extremely helpful and on the ball. Wendy was well organized in arranging viewings and responding to our purchase inquiries. Future purchases will definitely go through this branch.
Hi Mo, thanks very much for your fantastic five star review. Wendy will be delighted! Kind regards, Julie Knox, Customer Success.
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