Trusted Agent profile · Newcastle Upon Tyne
★★★★★
371 reviews across 3 platforms
119-121 St Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN
Sarah Mains Residential Sales and Lettings's office in Newcastle Upon Tyne, at 119-121 St Georges Terrace, is rated 4.8 out of 5 across 371 reviews on three platforms, including 368 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleDonna was fantastic to deal with. Wasn't easy with difficult sellers and for all the purchase for us didn't go through I would highly recommend as you are in safe hands with Donna.
Many thanks for your 5 star review Craig, Donna is delighted with this. Sarah Mains
5/5
GoogleSarah Mains have been a pleasure to work with. The photos and videos they did of my house were absolutely stunning, I’m so happy with how they turned out. The office is also very friendly to contact, Andrew and Donna can never do enough for me and they are both genuinely nice people, I would definitely go to sarah mains again on my next move whenever that may be. I am a little late writing this as i don’t have access to my Googlemail account and using a friends. Thanks again Sarah Mains! -Alexandra Pellegrino (not Lou Newton)
Thank you for this lovely review Alexandra. Andrew and Donna are delighted with your comments. Sarah Mains
5/5
GoogleElliot is worthy professionnal incredible . Thank you Elliot . Kind regards Mrs Carine Barrault
5/5
GoogleI called Sarah Mains to check out a property I was interested in, but instead I was sent to voice mail and they promised to call me back. And they did, even if it was to inform me that the property was already rented out. I know that replying back is just a simple expectation, but nonetheless I'd like to make my efforts to applaud for that after I was treated with no replies several times from other agencies.
Thank you for taking the time to leave your review Ayumu, I really appreciate it. Sarah Mains
5/5
GoogleThey were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.
Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew. Sarah Mains
5/5
GoogleDonna has been so helpful throughout the whole process. She is very professional and has reacted efficiently to any query we had. We couldn't recommend Sarah Mains more. Thank you
Many thanks for taking the time to leave this wonderful review for Donna. We really appreciate it Jordanna. Sarah Mains
5/5
GoogleThoroughly impressed with the top quality communication. Lauren was a particular credit to the team!
Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains
5/5
GoogleLucas from the Jesmond branch has been super helpful when renting my property out. He is always quick to reply and has made this process a lot smoother.
That's great Ruby! Many thanks for your lovely review for Lucas. Sarah Mains
5/5
GoogleI would like to thank Susan and Graham from Sarah Mains Residential for their help and professional service that they have provided during the sales process for my property.
That's great to read Ainsley. We really appreciate your review. Sarah Mains.
5/5
GoogleWe have been really impressed with Sarah Mains Jesmond. We needed to find somewhere to live very quickly when the sale of our flat went through faster than expected and the staff, particularly Josh, have been a superstars helping us get sorted and We look forward to moving into our new place.
Thank you for your great review Kathryn, I am pleased to read that you have been impressed. Sarah Mains, Director
5/5
GoogleThey done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment
5/5
GoogleMy purchase was handled with the upmost professionalism by Susan Richardson at Sarah Mains from viewing to completion. I couldn’t recommend Susan and the company highly enough!
Thank you for your wonderful review Gavin, I know that Susan is delighted with your comments. Sarah Mains
5/5
Google1st class service provided during what is always going to be stressful when selling your house . Susan Richardson and her staff excelled at the service provided Polite and always on the end of a phone when required . Simply a 5 star service , well done and thanks Rob and Linda
Thanks very much Rob, your five star review is very much appreciated!
5/5
GoogleGreat service from start to finish, Donna was a calm guiding light through a very long and bumpy sale. Would definitely recommend.
Many thanks Philippa it was great to read your review and I know that Donna is delighted with your comments. Sarah Mains
5/5
GoogleHave used Sarah Mains on more than one occasion over the years. Always go back to them because they are always professional, prompt to answer queries, offer good advice for marketing options, and kept me informed at each stage of the sale. Huge thank you on this occasion to Donna Bell at Jesmond branch for her patience and support in closing our sale.
Many thanks for this great review Karen. Donna is thrilled with your comments. Sarah Mains
5/5
GoogleWe had an offer on our house within 3 weeks of putting it up for sale with the Jesmond office. Amie meagan and Donna were brilliant very helpfull they could not have done more ,we would highly recommend them all.PositiveResponsiveness, Quality, Professionalism, Value
That's great to hear Jill. Thank you for your review, I know that Amie, Megan and Donna will be delighted. Sarah Mains
5/5
GoogleMy first time selling a house. Everyone I dealt with at Sarah Mains was friendly and knowledgeable. All costs were clearly explained and the sale went through really quickly, which was great. I would highly recommend using Sarah Mains.
5/5
GoogleGreat agency - we have used them twice now to find a home to rent. Susan and the team are fantastic - they have the perfect level of professionalism and friendliness. I would not hesitate to recommend to family and friends. Thanks so much for all your help Susan!
Thank you for your great review Rachael, we really appreciate it, I know Susan will be thrilled with your comments. Sarah Mains, Director
5/5
GoogleAmie Lynch came out to view my property and also show me around another property. She was punctual, professional and a pleasure to deal with. Her knowledge of the area and market filled me with confidence and put me at ease straight away. Amie responds to emails quickly and has been in regular communication at each stage of the proceedings so far. I could not recommend Amie or Sarah Mains highly enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantatic experience with Sarah Mains Fine & Country , Susan Richardson and her team are absolutely first class, professional in everything they do, sold our home in a matter of viewing and achieved an outstanding offer for us. Its been a pleasure from start to finnish, thank you so much.
Thank you very much for taking time to do such a fantastic review. Susan and the team will be absolutely delighted with your comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleThese guys Elliot & Scott were very helpful throughout the application process to let a lovely flat, definitely recommend looking there first for rental & buying, moreso than some others especially as a student.PositiveResponsiveness, Professionalism
Many thanks Henry for taking the time to write this review. I know that Scott and Elliot are delighted. Sarah Mains
5/5
GoogleHelen has helped me to find my first home, I couldn’t be happier with the service Helen provided throughout my search. I spoke to Helen via Email and it was like I knew her in person, after having a property de valued I began my search again for a new property Helen listened to me when I told her about my previous experience and helped me to find my new home. I couldn’t be happier, Thank you again Helen x
5/5
GoogleCould not recommend the fantastic people at Sarah Mains more!! I have sold 2 properties with them in the last 3 years and each have sold within the first 2 weeks. My current home has just been sold for which they produced first class photos and a video tour for the brochure. They have been very professional and client focused and determined to get me the best sale they could for my property. They have all worked hard to negotiate the best sale they could for me, in particular Helen Knight, who has given me sound advice and guidance when faced with the dilemma of multiple offers. Thank you so much to Helen and the rest of the team!!
5/5
GoogleHelen and the team at Sarah Mains have provided an excellent service. They actively searched for properties meeting my requirements and kept in regular contact with different options. Helen was aways very informative and friendly. I felt well cared for and trusted that she was genuinely wanting to find me the ideal home. The information provided about the properties was thorough and well presented. When I attended viewings the staff were punctual and very knowledgable about the property. I would certainly recommend Sarah Mains to other first time buyers, and I could not fault Helen at any stage of the process.
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