Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear

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Pat Robson Newcastle Upon Tyne reviews

4.0

★★★★★ Great

594 reviews across 3 platforms

20 Osborne Road, Newcastle Upon Tyne, Tyne & Wear, NE2 2AD

Pat Robson's office in Newcastle Upon Tyne, Tyne & Wear, at 20 Osborne Road, is rated 4.0 out of 5 across 594 reviews on three platforms, including 527 Google reviews rated 4.1.

Google logo

4.1 / 5

527

Reviews on Google

This office

Facebook logo

3.5 / 5

47

Reviews on Facebook

This office

The Trusted Agent logo

4.8 / 5

20

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Pat Robson Newcastle Upon Tyne

Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales. The company focuses residential sales and lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

4/5

Google

Decent. Any problems or anything broken was fixed quickly. Would recommend

Fergus · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Google

Flawless service!! Efficient and extremely helpful with all queries and questions

Isaac · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

The Trusted Agent
Tenant

Great Service

Finding our new house was very easy with Pat Robson - they were very helpful with all of our questions and queries. Maura, our estate agent, made our house move very easy - we will definitely use Pat Robson again in the future.

Matt · 20 August 2018

5/5

Facebook

Great property management team

Georgie · 1 May 2024

5/5

Google

Easy to use and get in contact with staff. Would recommend.

Andi · 19 November 2017

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Google

I had a great experience. Very courteous people. I recommend!

Flavia · 19 November 2017

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Google

Good service, decent rates, good response to queries

Daniel · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Google

Great staff, very helpful and would highly recommend

Matthew · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future

5/5

The Trusted Agent
Seller

Would recommend

Very professional. Kate helped us throughout the full process and was there if we needed any help. Everything ran smoothly and also quickly to get us into the property as soon as possible. Thank you so much

Lauren · 4 March 2020

5/5

Google

Good estate agents and friendly staff! Thankyou!

AJEM · 14 March 2019

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Facebook

Very helpful finding a house :)

Oli · 4 September 2019

Agent replied

Hi Oli, Many thanks for your positive recommendation!

5/5

Google

Would recommend, no complaints for service

George · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

5/5

Google

Great service and always friendly

Scott · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.

1/5

Google

Absolutely terrible and just after money

S · 19 November 2017

Agent replied

Thank you for taking the time to leave a review and I am sorry to hear that you are not satisfied with our service. We take customer feedback very seriously and would like the opportunity to discuss this further with you. Due to the limited information provided unfortunately we are unable to match your details on our database. Please can you contact me via e-mail at maintenance@patrobson.com with further details on the issues raised I will strive to respond to you as soon as possible.

5/5

Google

Rating only, no written review.

Widura · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your fantastic review, Widura! We’re thrilled to hear that you had a great experience with Pat Robson & Co. Ltd. Your satisfaction is our priority, and we appreciate your kind words about our estate agency services.

5/5

Google

Friendly and helpful

Peter · 19 November 2018

Agent replied

Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future

1/5

Google

They force to wear a mask to customers which is totally fine. But workers does not wear a mask. What a nonsense.

Jessica · 22 March 2022

5/5

The Trusted Agent

Perfect

Extremely helpful throughout the whole process. From the first phone call asking to view the property all the way through to moving in. Friendly and professional, not one fault. Thank you again. James

James · 12 December 2018

5/5

Google

Rating only, no written review.

Alessandro · 23 May 2026

Agent replied · 23 June 2026

Hi Alessandro, Thank you for taking the time to leave a review. We appreciate your 5* rating and wish you the best in your new property.

5/5

Google

Carla booked me in for a viewing very last minute, was very welcoming and knowledgable. Would recommend!

Izzy · 13 March 2022

5/5

Google

Rating only, no written review.

Thomas · 13 February 2026

Agent replied · 13 April 2026

Hi Thomas, Thank you for taking the time to leave a review. We appreciate your 5* rating!

5/5

Google

Breathtaking experience! Would highly recommend, couldn’t say enough good things. Looking for the best estate agents in Newcastle? Well look no bloody further!!!!

Ben · 19 November 2018

4/5

The Trusted Agent

Good communicators

Had no problem at all with communicating with Pat Robson whilst living in my student property. A good student let agency.

Carey · 1 October 2019

5/5

The Trusted Agent
Tenant

Great customer service

The agent was helpful, efficient and offered all round good service. The whole service made moving that bit more exciting and less stressful

Joe · 5 April 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Pat Robson Newcastle Upon Tyne

What do tenants say about Pat Robson Newcastle Upon Tyne?

11 reviews from tenants, rated 4.9 out of 5 on average. For example, Estelle wrote: "I have been dealing with the agent Maura to find a new property to rent for my roommate and I. There is not much I can say apart that it has been very easy to ..."

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