5/5
Fast repairs
Agent replied · 29 July 2023
Hi Anna, Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our Property Management Coordinators were able to assist with fast repairs.

Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
★★★★★
584 reviews across 3 platforms
20 Osborne Road, Newcastle Upon Tyne, Tyne & Wear, NE2 2AD
Pat Robson's office in Newcastle Upon Tyne, Tyne & Wear, at 20 Osborne Road, is rated 4.0 out of 5 across 584 reviews on three platforms, including 517 Google reviews rated 4.0.
517
Reviews on Google
This office
47
Reviews on Facebook
This office
20
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Very professional. Kate helped us throughout the full process and was there if we needed any help. Everything ran smoothly and also quickly to get us into the ...Read the review from sellers
Pat robson property and co are a brilliant company to use. They helped me and my friends pick the right house for us to rent after being in student ...Read the review from landlords
I have been dealing with the agent Maura to find a new property to rent for my roommate and I. There is not much I can say apart that it has been very easy to ...Read all 11 from tenants
Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales. The company focuses residential sales and lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
Fast repairs
Hi Anna, Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our Property Management Coordinators were able to assist with fast repairs.
5/5
Rating only, no written review.
Thank you for your review. We appreciate your feedback!
1/5
Rating only, no written review.
Hi Sarah, We have received your complaint regarding the issues and our Property Management team will be in correspondence with you regarding the leak. Kind Regards, The Property Management Department
5/5
Rating only, no written review.
Hi there, Thank you for taking the time to leave us a review. We appreciate your positive feedback. Kind Regards, The Pat Robson Team
1/5
Rating only, no written review.
Hi there, Thank you for leaving a review. Unfortunately, we have been unable to locate your name on our system. Please contact info@patrobson.com with further details.
4/5
Rating only, no written review.
Hi Michael, Thank you for taking the time to leave a review. We appreciate your rating. Kind Regards The Pat Robson Team
5/5
Rating only, no written review.
Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
1/5
Rating only, no written review.
Hi Joe, Thank you for taking the time to leave a review. We take all our feedback seriously, and if you would like to discuss it further with us, please contact us via info@patrobson.com. Thank you.
1/5
Rating only, no written review.
Thank you for your review and for the photos provided. We are in discussions with your Landlord to try and upgrade areas in this property. Please do not hesitate to get in touch with us to discuss any issues further at info@patrobson.com Kind Regards, Property Management Team
1/5
Rating only, no written review.
3/5
Rating only, no written review.
Many thanks for leaving us a rating!
1/5
Rating only, no written review.
3/5
Rating only, no written review.
Many thanks for leaving us a rating!
5/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
5/5
Okay
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
4/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
5/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
5/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
5/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
Thank you for taking the time to leave a review and I am sorry to hear that you are not satisfied with our service. We take customer feedback very seriously and would like the opportunity to discuss this further with you. Please can you contact me via e-mail at maintenance@patrobson.com with further details on the issues raised I will strive to respond to you as soon as possible.
5/5
Rating only, no written review.
Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future.
1/5
Rating only, no written review.
Thank you for taking the time to leave a review and I am sorry to hear that you are not satisfied with our service. We take customer feedback very seriously and would like the opportunity to discuss this further with you. Please can you contact me via e-mail at maintenance@patrobson.com with further details on the issues raised I will strive to respond to you as soon as possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
11 reviews from tenants, rated 4.9 out of 5 on average. For example, Estelle wrote: "I have been dealing with the agent Maura to find a new property to rent for my roommate and I. There is not much I can say apart that it has been very easy to ..."