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★★★★★
11 reviews from tenants · all 584 reviews
20 Osborne Road, Newcastle Upon Tyne NE2 2AD
11 reviews of Pat Robson's Newcastle Upon Tyne office come from tenants, rated 4.9 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
11 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsAn excellent service !
I have been dealing with the agent Maura to find a new property to rent for my roommate and I. There is not much I can say apart that it has been very easy to go through all the steps and Maura has always been helpful, available and very prompt to reply. In other terms, the service provided by this agency is excellent so far and I am glad it is so. Thank you !
5/5
View AgentsA service with professionalism and kindness.
We have had such a great experience with Pat Robson ( particular mention to Maura who has been brilliant from the very beginning). This is our first time renting a professional let and Pat Robson have guided us through the process smoothly, even over the more complicated and bumpy parts. Their entire team have been outstandingly professional, in fact out of all the other agents we met with, Pat Robson were the only ones who had actually researched their properties. This meant that questions we asked were not met with the same old answer of, “erm...i’ll Check that.” Instead we were greeted with a smile to every viewing and given reels of information about the properties, to help us to make quick and informed decisions. Their communication has been outstanding and we are very happy and grateful with their wonderful service. They are clearly passionate about finding people the right homes and this comes across in everything they do.
5/5
View AgentsGood service
Just come out of a 12 month tenancy and I am very impressed with the service Pat Robson have offered. The flat had a couple of maintenance issues at the start but they will were quickly fixed and any other issues were dealt with quickly. Very friendly staff and I would recommend
5/5
View AgentsPat Robinson Review
I am a recent tenant of a Pat Robinson property. They have provided excellent service and helped us move in as quickly as possible. They have also been great in replying to queries and questions as quickly as possible and I would highly recommend to anyone in the area.
5/5
View AgentsPat Robson & Co. offer great service
Pat Robson & Co. along with their agents, like Maura O'Connor, have offered great and informative service and have also replied quickly to any questions addressed to them. Would definitely recommend their services to any friend or student looking for a student house that is nice yet also affordable.
4/5
View AgentsGood so far!
We have just started renting through Pat Robson. On our check in the flat was very clean, and small issues with the garage door and spare key were sorted out within one day of reporting! Our property manager has been very efficient and helpful.
5/5
View AgentsGreat Service
Finding our new house was very easy with Pat Robson - they were very helpful with all of our questions and queries. Maura, our estate agent, made our house move very easy - we will definitely use Pat Robson again in the future.
5/5
View AgentsGreat customer service
The agent was helpful, efficient and offered all round good service. The whole service made moving that bit more exciting and less stressful
5/5
View AgentsFriendly, helpful, speedy
Staff were all very helpful and managed to get us moved in within about 2 weeks of the viewing. Thank you!
5/5
View AgentsStaff were always contactable and very helpful
The online system was very easy to use.
5/5
View AgentsExcellent home finders
Quick and professional, would recommend to anyone who rates efficiency!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
11 reviews from tenants, rated 4.9 out of 5 on average. For example, Estelle wrote: "I have been dealing with the agent Maura to find a new property to rent for my roommate and I. There is not much I can say apart that it has been very easy to ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.