5/5
I have recently moved into a new…
I have recently moved into a new property and the staff at my property box were really helpful and friendly and dealt with my queries fast and would highly recommend the company
Trusted Agent profile · Newcastle Upon Tyne
★★★★★
344 reviews across 2 platforms
38 Acorn Road, Jesmond, Newcastle Upon Tyne, NE2 2DJ
My Property Box's office in Newcastle Upon Tyne, at 38 Acorn Road, is rated 3.6 out of 5 across 344 reviews on two platforms, including 148 Google reviews rated 3.3.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
I have recently moved into a new…
I have recently moved into a new property and the staff at my property box were really helpful and friendly and dealt with my queries fast and would highly recommend the company
5/5
I rented out my property through Groves for over 5 years and had no issues at all. Dealt mostly with Val who answered any query effectively and efficiently.
5/5
I have used Groves for many years now to manage a rental property. They are efficient and responsive, dealing with tenant queries and property maintenance issues promptly.PositiveResponsiveness, Professionalism
5/5
Fabulous company to work with. Malcolm manages the rental properties, he is a great guy, professional and always happy to help. I would highly recommend this company.
5/5
Over the past 14 years, Malcolm, Jasmine and Val have been brilliant in their help and professional services. All matters big and small handled seamlessly and efficiently.
5/5
Great stuff
5/5
Excellent from the point of viewing…
Excellent from the point of viewing till the completion.
5/5
The staff at property box
The staff at my property box are all very nice. They are really helpful and they deal with any quieres immediately.
5/5
good
good agency and supportive
5/5
Very smooth and quick move into a…
Very smooth and quick move into a rental property advertised and managed by My Property Box. The team kept me constantly in the loop and the online system is a breath of fresh air in terms of application.
1/5
Spent a year in their tenancy, nothing was ever done. Incredibly rude to my flatmate on the phone. Fire alarms fitted wrong and were to make a charge for a call out. Very unprofessional and a bit of a blunder
5/5
Very nice
Very nice, clear and helpful
1/5
This agency is among the most unprofessional agency with poor business ethics. I will highly recommend anyone to avoid this agency. Don't deal with them till they have successfully grown into a systematic and mature business.
5/5
Excellent service. Malcom and jasmine are a asset to the company would recommend groves and certainly use again
5/5
Good service, property management team always prompt dealing with repairs. Staff in main shop professional and friendly. Mark
5/5
Quick response from the management team when something went wrong, very happy with the service provided
5/5
Excellent company to work with, Jasmine and the property management team are always friendly and professional
5/5
Staff are very kind and helpful and professional, it is very clear that they know their job and doing it in professional way
5/5
I use this company to let my property …
I use this company to let my property and find them to be very honest and straightforward. They are efficient and friendly on the phone and I would recommend them to other landlords.
5/5
Groves have been attentive, understanding and cooperative following a recent issue regarding the terms of our student tenancy. For this reason, I would recomend them as a student letting agent.
1/5
Rating only, no written review.
1/5
Use a different company
Staff seem to do the very bare minimum and are awful at maintaining communication and at resolving issues.
5/5
Rating only, no written review.
1/5
They never got back to us !!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
My Property Box's Newcastle Upon Tyne office has 344 reviews across two platforms: 148 on Google, 196 on Trustpilot (across the whole business).
My Property Box Newcastle Upon Tyne is rated 3.6 out of 5 across all 344 reviews, and 3.3 out of 5 on Google from 148 reviews.
My Property Box Newcastle Upon Tyne, 38 Acorn Road, Jesmond, Newcastle Upon Tyne, NE2 2DJ.