Trusted Agent profile · Newcastle Upon Tyne

My Property Box Newcastle Upon Tyne reviews

3.6

★★★★★ Good

344 reviews across 2 platforms

38 Acorn Road, Jesmond, Newcastle Upon Tyne, NE2 2DJ

My Property Box's office in Newcastle Upon Tyne, at 38 Acorn Road, is rated 3.6 out of 5 across 344 reviews on two platforms, including 148 Google reviews rated 3.3.

Google logo

3.3 / 5

148

Reviews on Google

This office

Trustpilot logo

196

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have recently moved into a new…

I have recently moved into a new property and the staff at my property box were really helpful and friendly and dealt with my queries fast and would highly recommend the company

Jemma · 8 March 2022

5/5

Google

I rented out my property through Groves for over 5 years and had no issues at all. Dealt mostly with Val who answered any query effectively and efficiently.

Joe · 25 August 2022

5/5

Google

I have used Groves for many years now to manage a rental property. They are efficient and responsive, dealing with tenant queries and property maintenance issues promptly.PositiveResponsiveness, Professionalism

Nuritza · 25 August 2022

5/5

Google

Fabulous company to work with. Malcolm manages the rental properties, he is a great guy, professional and always happy to help. I would highly recommend this company.

City · 25 August 2022

5/5

Google

Over the past 14 years, Malcolm, Jasmine and Val have been brilliant in their help and professional services. All matters big and small handled seamlessly and efficiently.

Fong · 25 August 2022

5/5

Trustpilot

Great stuff

Geno · 18 September 2026

5/5

Trustpilot

Excellent from the point of viewing…

Excellent from the point of viewing till the completion.

Eli · 29 January 2024

5/5

Trustpilot

The staff at property box

The staff at my property box are all very nice. They are really helpful and they deal with any quieres immediately.

Christine · 6 January 2023

5/5

Trustpilot

good

good agency and supportive

Dinesh · 15 March 2024

5/5

Trustpilot

Very smooth and quick move into a…

Very smooth and quick move into a rental property advertised and managed by My Property Box. The team kept me constantly in the loop and the online system is a breath of fresh air in terms of application.

Rohan · 30 March 2019

1/5

Google

Spent a year in their tenancy, nothing was ever done. Incredibly rude to my flatmate on the phone. Fire alarms fitted wrong and were to make a charge for a call out. Very unprofessional and a bit of a blunder

Mike · 26 August 2017

5/5

Trustpilot

Very nice

Very nice, clear and helpful

Lucy · 26 January 2024

1/5

Google

This agency is among the most unprofessional agency with poor business ethics. I will highly recommend anyone to avoid this agency. Don't deal with them till they have successfully grown into a systematic and mature business.

Andrew · 26 August 2016

5/5

Google

Excellent service. Malcom and jasmine are a asset to the company would recommend groves and certainly use again

Ian · 25 August 2022

5/5

Google

Good service, property management team always prompt dealing with repairs. Staff in main shop professional and friendly. Mark

Mark · 25 August 2022

5/5

Google

Quick response from the management team when something went wrong, very happy with the service provided

Damian · 25 August 2022

5/5

Google

Excellent company to work with, Jasmine and the property management team are always friendly and professional

CF · 25 August 2022

5/5

Google

Staff are very kind and helpful and professional, it is very clear that they know their job and doing it in professional way

Hor · 25 August 2021

5/5

Trustpilot

I use this company to let my property …

I use this company to let my property and find them to be very honest and straightforward. They are efficient and friendly on the phone and I would recommend them to other landlords.

Julia · 27 July 2017

5/5

Google

Groves have been attentive, understanding and cooperative following a recent issue regarding the terms of our student tenancy. For this reason, I would recomend them as a student letting agent.

Beth · 26 August 2019

1/5

Google

Rating only, no written review.

Rasheed · 13 April 2026

1/5

Trustpilot

Use a different company

Staff seem to do the very bare minimum and are awful at maintaining communication and at resolving issues.

Danny · 27 August 2021

5/5

Google

Rating only, no written review.

Kelvin · 16 March 2026

1/5

Google

They never got back to us !!!

Alan · 25 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read My Property Box's Google reviews

Questions about My Property Box Newcastle Upon Tyne

How many reviews does My Property Box Newcastle Upon Tyne have?

My Property Box's Newcastle Upon Tyne office has 344 reviews across two platforms: 148 on Google, 196 on Trustpilot (across the whole business).

What is My Property Box Newcastle Upon Tyne's rating?

My Property Box Newcastle Upon Tyne is rated 3.6 out of 5 across all 344 reviews, and 3.3 out of 5 on Google from 148 reviews.

Where is My Property Box's Newcastle Upon Tyne office?

My Property Box Newcastle Upon Tyne, 38 Acorn Road, Jesmond, Newcastle Upon Tyne, NE2 2DJ.

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