★★★★★ 5/5
The Trusted Agentconfidence in Manson
I can only say we have been very satisfied with the service Mansons have given. The staff have communicated well and any problems have been quickly sorted. Because we live a little distance from the property we have left all servicing of equipment and management to Mandons and could thoroughly recommend them to act as letting agents.
A customer · 24 April 2015
Agent replied · 6 May 2015
Patricia thank you for the review and positive feedback which will be passed back to the team.
★★★★★ 5/5
The Trusted AgentGreat Agent That Kept Everything Moving
I strongly recommend Mansons enough!! Recently they sold my property and the team kept on top of both the buyer and the solicitors. Any issue we faced through what was a complicated sales Manson helped and assisted all of the way! The team at Mansons went over and above what I would expect, thank you!
Nick · 11 October 2017
Agent replied · 13 October 2017
Thank you for your lovely review. It certainly was a challenging sale but the result was good at the end.
Wishing you happiness in your new home.
Deborah and The Mansons Team
★★★★★ 5/5
The Trusted AgentProfessional, polite, dedicated!
Mansons helped us secure our dream home in Jesmond, they were supportive throughout providing experienced contractors when necessary. They always answered my calls and gave full and experienced answers when answering questions. I really felt they went the extra mile and I would definitely consider using them again if I were to sell my property.
Jan · 22 March 2016
Agent replied · 1 April 2016
Good day to you Jan,
We are delighted that we assisted in securing you your deal property in Jesmond and hope you will be happy there for many years.
Look forward to seeing the results once you have carried out your intended works to the property also.
Very best wishes to you both - Gav & The Team
★★★★★ 5/5
The Trusted AgentExcellent Service
I have been a tenant with Mansons for over 4 years now.
They are the most receptive and efficient estate agents I have ever dealt with.
All my queries/issues have been responded to and dealt with so quickly.
I would be very reluctant to use another estate agent in the future.
Beverley · 29 November 2017
Agent replied · 30 November 2017
HI Beverley
Many thanks for your lovely review. It is a pleasure dealing with you and we look forward to our continuing partnership.
Kind Regards
The Mansons Team
★★★★★ 5/5
The Trusted AgentPurchase of a house in northumberland
From start to finish the service we have reicieved from Mansons has been first class .
Communication has always been clear and concise, everything happened as they said it would , at the time they said.
I wouldn't hesitate to use them again and would highly recommend them to others .
Chris · 13 November 2017
Agent replied · 14 November 2017
Thank you for your very kind words. It was lovely to speak with you throughout the transaction and we hope you enjoy many happy years in your new property.
Warm regards
Deborah and The Mansons Team.
★★★★★ 5/5
The Trusted AgentLooking to rent? Look no further!
Me and my partner have been renting with mansons for the last 3 years and what a sublime 3 years it has been. We have rented with several lacklustre realtors in the past so we can both vouch that Mansons offer a more professional (and indeed more personal) renting experience. :-)
Julia · 16 July 2016
Agent replied · 10 August 2016
Hi Julia, thanks so much for taking the time to leave us a review! Thank you for being lovely tenants and taking care of the rental property as if it were you're own, we wish you all the best in the future ::)
★★★★★ 5/5
The Trusted AgentVery fast and efficient
Went to view a flat to rent and liked it. I rang to let them know I liked it and check they would accept my dog. Within 48 hours they had checked with landlord about my dog and all references were back. They emailed me straight away with info on how to pay deposit and what I needed to do next etc and dates were set to sign and collect keys. I've moved a lot and this has been the quickest and most efficient company yet!
Nicola · 3 October 2018
★★★★★ 5/5
The Trusted AgentCan't fault the service provided by Kayley
My first experience of private tenancy so I was a bit worried. I had to contact kayley a few times throughout the tenancy. She was quick to respond, she persuaded the landlord to make some enhancements and if she couldn't help she would tell me why.
Katie · 27 April 2016
Agent replied · 9 May 2016
Thank you for your feedback Katie! I am pleased you have been happy with the way Mansons have looked after you and the property during your tenancy with us. All the best! Kayley
★★★★★ 5/5
The Trusted AgentExcellent Estate Agents Company!
My partner and I found Mansons to be a very professional company. All the staff were friendly and welcoming. They helped my partner and I with everything for our move into our first property. We are very pleased with the service we received. Thank you Mansons!
Rebecca · 9 November 2015
Agent replied · 17 November 2015
Hi Emma, I'm pleased we were able to help you and get you both into your new home! Thank you for taking the time to write us this lovely review, please remember that we are here if you need anything! Thanks again, Elena
★★★★★ 5/5
The Trusted AgentExcellent Customer Service
I found Elena and indeed the rest of the team provided excellent service. She was accommodating and had a friendly demeanor throughout. The stressful process of renting a property was made easy and I wouldn't hesitate to recommend her or the team to anyone.
A customer · 14 August 2015
Agent replied · 18 August 2015
Hi James, Am glad you had such a good experience, so did we! Thank you very much for taking time out to write this review. We hope you will be happy in your property. Thanks again, best regards - Elena and the Team :-)
★★★★★ 5/5
The Trusted AgentEfficient and effective
Took on our house sale after twelve months with only limited interest.
After a (sensible) review of the price we managed to get a sale within weeks.
Kept us informed at every stage and secured a long awaited outcome.
Very satisfied.
David · 25 January 2018
Agent replied · 26 January 2018
Thank you so much for your review. It was lovely to achieve a sale for you after you had a disappointing experience with your first agent.
Kind Regards
Deborah and The Mansons Team
★★★★★ 2/5
The Trusted AgentPoor Management Company
I have used Mansons for over 6 years to manage a property in Hexham in Northumberland. I have not been happy with their service on a few occasions which as resulted in errors which I have had to resolve myself
Jennifer · 13 January 2018
Agent replied · 18 January 2018
Dear Jennifer,
We are sorry to hear this.
We would welcome the opportunity to discuss the few occasions you have felt we did not meet your expectations over the six years we managed your property.
We strive to provide the best service we can, any suggestions for improvement are always welcome.
Kind regards
Mrs C Barrow
Property Management Manager
★★★★★ 5/5
The Trusted AgentFully Managed Tenancies
I have been with Mansons for 6 years using their fully managed service and wouldn't go anywhere else. They've always been helpful and kept me well informed. Any maintenance issues at my property have been quoted and completed within a timely manner. When tenants have moved on, my property has been marketed and re-let successfully. All in all, safe hands in which to put your investment property.
Michelle · 9 July 2020
★★★★★ 5/5
The Trusted AgentVery professional and a pleasure to deal with
We recently completed a purchase with Mansons and I have to say the service we received was exceptional. There yes meant yes and they were always punctual and professional in their contact and dialogue. A pleasure to do business with!
Gareth · 19 October 2017
Agent replied · 19 October 2017
Thank you so much for your review. It was lovely speaking with you throughout the transaction.
I hope your move has gone smoothly
KInd Regards
Deborah and The Mansons Team.
★★★★★ 5/5
The Trusted AgentI found Elena and the rest of the team very friendly and professional. They were extremely thorough and helpful. This is my first experience of renting a flat through an estate agent and feel very "looked after". Thanks again :)
A customer · 18 June 2015
Agent replied · 1 July 2015
Hi Sarah, I'm so pleased you and your stepdaughter had a good experience with us, Thank you for your lovely review! Please let us know if you need anything else! xx
★★★★★ 5/5
The Trusted AgentProminent Newcastle Full Service Estate Agent
I have worked with Mansons for a number of years as a landlord and to sell property. They are a highly professional, forward thinking business, that are always accessible, welcoming and above all very good at what they do.
ND · 10 December 2015
Agent replied · 11 December 2015
Good day Nick - It has been a delight working with you over the years both as a landlord then as a vendor when you decided to sell the property.
We hop to do business with you again in the future!
All the best - Gav & The Mansons Team
★★★★★ 4/5
The Trusted AgentAlways very professional
I have used Mansons on a number of occasions and have always found them very business like, but in a friendly manner.. I would not hesitate to use them again when my next property comes up to rent.
Clare · 2 February 2017
Agent replied · 7 March 2017
Clare thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.
★★★★★ 5/5
The Trusted AgentSmooth and friendly service
I recently bought a house offered for sale by Mansons. The service was friendly and very attentive, with the staff going out of their way to help with viewings and other issues. The whole purchase went very smoothly.
Anonymous · 16 December 2016
Agent replied · 19 December 2016
Hi . Thank you so much for your kind review it is very much appreciated and we wish you every happiness in your new home.
Kind Regards Deborah and the Mansons Team
★★★★★ 5/5
The Trusted AgentI have recently rented out two properties with Elena and it couldn't have went any smoother, I found Elena extra professional and friendly, and went that extra mile for me. Thanks for all your help Elena!
Joanne · 18 December 2015
Agent replied · 24 December 2015
Hello Joanne, Thank you so much for taking the time to write this review, the reason everything went so smoothly has to be attributed to your efficiency as well!! I can't take all the credit :-). I hope we may have the fortune of working together again in the future. Best regards, Elena and the team. x
★★★★★ 5/5
The Trusted AgentAlways helpful, always happy
Whenever anything needs sorting out, the girls are always happy to help & manage to send someone very quickly. I'm more than happy with the service we received from Mansons & would recommend them 100%
Alexandra · 22 December 2015
Agent replied · 24 December 2015
Hi Alexandra, thank you for your lovely review, you know we are always happy to help. Its our pleasure! Best regards, Elena and the team xx
★★★★★ 5/5
The Trusted AgentVery helpful
Everyone was very helpful especially alexi, the communication was great and he was very nice friendly. He made sure to keep us updated and made the experience of finding a property easy
Amy · 3 October 2018
Agent replied · 4 June 2019
Amy many thanks for your 5 star
★★★★★ 5/5
The Trusted AgentExcellent service
As a landlord they take the hassle out of letting a property. They make decisions on the smaller issues and then discuss the larger issues with you whilst providing you with great advice too.
Paul · 18 April 2016
Agent replied · 9 May 2016
Many thanks for your kind words Paul - I hope we can continue with our good working relationship.
★★★★★ 5/5
The Trusted Agenthelpful staff
I didn't ultimately rent a property with Mansons, but found staff extremely helpful and supportive with my property search (including driving me to properties etc.). I'd definitely use Mansons in the future.
Simon · 24 May 2018
Agent replied · 26 June 2018
Hello Simon, many thanks for your review of the service you experienced with Mansons and hope you enjoy the propery you rented. Kind regards the Mansons Team
★★★★★ 5/5
The Trusted AgentFantastic
Can’t thank the team enough at Mansons. Fantastic service, always delivered with a smile. An issue encountered was sorted out quickly and efficiently. Easy process from start to finish.
Scott · 30 May 2019
Agent replied · 31 May 2019
Hi Scott, thanks for your 5 star review. We hope to work with you again in future. Thanks from all the team at Mansons
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