★★★★★ 5/5
The Trusted AgentOutstanding
Excellent service from the team at Mansons and a special thank you to Gavin who made securing my first flat very easy and straight forward even when there were a few hiccups. He was a great help explaining all the details of the property and everything I needed to do through emails and phone calls as I was moving all the way from Reading. They are all a very professional yet extremely friendly team.
Naomi · 20 September 2015
Agent replied · 23 September 2015
Naomi - I am most grateful for your kind comments. I must say it was really enjoyable dealing with you.
You made the whole process much easier for me also and it is pleasing to hear that your new home is appreciated.
Thank you once again Naomi - Gav.
★★★★★ 5/5
The Trusted AgentBest expereince of a letting agent I have ever had!
Elena was both professional and friendly and made it so I didn't need to chase anything and wasn't left waiting for any information. This is very different from the experiences I have had with letting agents in the past! She went back to the landlord several times for me with queries and always kept me fully up to date via email which was a huge help. Elena made the whole process very easy.
SY · 20 July 2015
Agent replied · 21 July 2015
So pleased we were able to help you Sophie! Enjoy your new flat and thank you for your lovely review. The Mansons Team xx
★★★★★ 5/5
The Trusted AgentExcellent service with no pressure on renting
Currently was looking for a 6 month rent only due to relocating to the area. Service offered by Elena and her team was excellent, very informative and tailored to your needs. No pressure was placed on whether I wanted the property after viewing and any questions I had to help me get to know the area and how to setup utilities bills they were there to assist. Would recommend them to anyone
Simon · 18 November 2016
Agent replied · 7 December 2016
Hi Simon, I'm really pleased you enjoyed your experience with us and I hope you will be very happy in the property. Although we don't manage the property, you know where we are if you should need anything in the future! Best regards, Elena :-)
★★★★★ 5/5
The Trusted AgentProfessional
I have dealt personally with Nick for around 6 years now and have always found him to be knowledgeable, professional and approachable at all times. Nick really knows and understands the local market and I have been happy to refer my clients who were looking to invest in property to him. The feedback I have received from the regarding Nick has always been excellent and I will continue to utilise his services.
Dean · 20 May 2015
Agent replied · 16 June 2015
Many thanks for the postive feedback.
★★★★★ 5/5
The Trusted AgentHelpful & Friendly
Manson’s do not just provide an excellent, professional, quality service they actually bend over backwards to accommodate your needs and wants! I had a boiler disaster the evening before my new tenants moved in and Manson’s took the stress out of my hands and had sorted within a few hours....phew! The team, in particular Elena, were so warm and friendly so I would highly recommend Manson’s. :) ïŠ
A customer · 26 May 2015
Agent replied · 26 May 2015
Hello Carol, it was our pleasure to help and we are so glad we were able to do so! Phew indeed!! From myself and all the team, thank you for your lovely review! :-)
★★★★★ 5/5
The Trusted AgentEasy, quick, loyal and helpful
From viewing properties to finding our ideal home for a good price, Ian was amazing and helpful and always put myself and my fiancé first! He dealt with any questions we had at any time. Very quick at getting in touch if he was busy at the time! Overall BEST agency I have ever rented through all with the amazing help from Ian!
Krissy and Karl
Krissy · 1 February 2016
Agent replied · 2 February 2016
Hey Kristina. Thanks so much for the kind remarks. Means a lot to myself and the company. You were also both a pleasure to deal with and hope to do more business in the future if you ever need us !
★★★★★ 5/5
The Trusted AgentOutstanding service
As a landlord I am always on the look out for a quality, reliable company to manage my portfolio. After a few years of receiving mediocre customer service from several leading names in Gosforth and Jesmond I came across Manson's.
I haven't looked back, they go out of their way to make sure everyone involved is happy, including me!! Well done Nick & team.
Alan · 20 May 2015
Agent replied · 16 June 2015
Alan we really appreciate your positive feedback which will be passed onto the Mansons team. Look forward to helping again in the future.
★★★★★ 5/5
The Trusted AgentThank you Thank you Thank you
We found a property that we really wanted to secure but someone else got there be we could we it. Alexi was very quick to respond to our enquiry and gave us every opportunity to view the property. We missed out this time but we were so impressed by the service we just had to leave a review. Thank you Mansons.
Matthew · 9 October 2018
Agent replied · 4 June 2019
Matthew we are so sorry to hear you didn't get the property, but happy to hear that your experience dealing with the Mansons team was good. Thank you for taking the time to leave a fantastic review. The Mansons Team.
★★★★★ 5/5
The Trusted AgentRestored faith in Agents
I have had a nightmare dealing many other agents in Newcastle and I was starting to lose all hope. My faith has been restored now after using Mansons. They were recommended by a friend and I wasn't sure I was going to be looked after but I have been. I am so pleased. Alexi was great from the start to finish.
Michael · 4 September 2018
Agent replied · 4 June 2019
Hi Michael, we are pleased your faith has been restored and the recommendation of a friend lead you to us. Thank you so much for sharing your experience and for leaving a 5 star review. Many thanks from the Mansons Team.
★★★★★ 5/5
The Trusted AgentExcellent Services with Manson, Elena
Elena is one of the team that provides a fully cooperation to anyone deal with this agent. She is nice and popular in dealing with people. My experience with her was amazing, she provided a various services including: following up, provide information, loyalty, and quick respond to quires. I would strongly recommend dealing with Elena in particular, and with Manson in general.
Abdullah · 21 March 2016
Agent replied · 29 March 2016
Hello Abdullah, thank you so much for your kind words and I hope you will be very happy in your new property with your family! We will be looking after you from here on in so you know where we are if you need anything! Many thanks again, Elena and the team.
★★★★★ 5/5
The Trusted AgentOutstanding service
Mansions manage two of my properties - Kayley, Elena, Gav, Debbie and the team are outstanding. They respond to any issues quickly and professionally, ensuing any problems are dealt with extremely efficiently, cost effectively and with the least possible fuss. They have secured good quality tenant for the properties and are always a pleasure with deal with. Thank you so much!
Jessica · 29 December 2016
Agent replied · 7 March 2017
Jessica many thanks for leaving a review of your experience with the Mansons team and service, which is greatly appreciated.
★★★★★ 5/5
The Trusted AgentSlick, Professional, Friendly and Approachable
From successfully sourcing tenants, to providing full management support, Mansons have been a dream to work with! During our three years with them, they have offered a slick, professional service, whilst maintaining a lovely friendly approach. They keep us up to date on developments and I would happily recommend them to anyone wanting to rent out a property.
Claire
Claire · 3 February 2016
Agent replied · 8 February 2016
Thanks so much for the lovely review Claire! Mansons are so pleased you are happy with the service from us and hope we can continue to look after you, your property and tenants for as long as you require us!
★★★★★ 5/5
The Trusted AgentGavin's Performance
I would like to thank Gavin for all the hard work he has done on my behalf during the purchase of my new flat. He has been professional and courteous throughout and has answered all queries quickly. I would have no hesitation asking him to act on my behalf when I next purchase my next property.
Regards,
David
A customer · 24 July 2015
Agent replied · 19 August 2015
Mr Dunford - Many thanks for your kind comments. It has been a pleasure dealing with yourself and your Family. I hope the refurb project on the property is going swimmingly also. Best wishes - Gav & The Team
★★★★★ 5/5
The Trusted AgentQuick and Easy
Elena was excellent. The whole process from viewing the flat to signing the contract was taken care of in a timely and professional manner. Emails were replied to very quickly (often within the hour). Elena and the rest of the team made me feel relaxed and comfortable, a stark difference from experiences with other letting agents.
WP · 2 December 2015
Agent replied · 4 December 2015
Hi there Will, thank you so much for taking time out to give us this lovely review. I really hope the flat is perfect for the 2 of you. Thanks again, best regards, Elena and the team x
★★★★★ 5/5
The Trusted AgentGav and Company
I am currently going through an international corporate relocation from USA to UK, and the team at Mansons in Newcastle has been an outstanding resource for me during that process. Gav, Sarah, and the rest of the team helped me every step of the way, taking great care to make sure the process went smoothly.
Ryan · 12 December 2015
Agent replied · 24 December 2015
Hi Ryan,
Thank you for your kind comments, it was lovely dealing with you and am pleased you are happy in your new home.
All the very best to you - Gav & The Team
★★★★★ 4/5
The Trusted AgentSale of our home 29 Larkspur Terrace in Jesmond
We chose Mansons to sell our second home in the centre of Jesmond, on Larkspur Terrace due to their proximity and successful sale of the house next door. The ladies in the office, Deborah in particular, were very helpful and pleasant. We were in regular communication throughout our time and followed up afterwards.
John · 23 January 2017
Agent replied · 7 March 2017
Thank you so much for your review, your feedback is great;y appreciated.
★★★★★ 5/5
The Trusted AgentExcellent!!
My partner and I found our rental property through Mansons. We dealt with Gav Younger the whole way through the process and he really made the experience a pleasure. Solving any problems along the way in a stress-free and professional way. I would recommend Mansons to anyone looking for a hassle free process.
Garrod · 14 April 2016
Agent replied · 18 April 2016
Hi there,
Thank you ever so much for your kind comments, we hope you will be really happy in your new Coastal home.
You were both really enjoyable to deal with so thank you also.
With best wishes - Gav
★★★★★ 5/5
The Trusted AgentProfessional and helpful agent
Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move.
Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.
Andra · 3 June 2016
Agent replied · 8 June 2016
Hello Andra! Thank you so much for writing this. I hope you will continue to be very happy in the property with your family. It has been our pleasure. :-)
★★★★★ 5/5
The Trusted AgentLetting service
First class service from Gav and Elena on a challenging property let.
A professional service ran impeccably with efficiency and enthusiasm at all times.
We would highly recommend Manson's to fellow friends and landlords and will definitely use them again in the future.
Its been an absolute pleasure working with your Team.
DEBORAH · 15 May 2016
Agent replied · 2 June 2016
Hi there Deborah,
Many thanks to you for your kind remarks. It was a pleasure working with you also and we hope to get the opportunity to rent your great property for you again.
All the very best to you - Gav, Elena & the Team
★★★★★ 5/5
The Trusted AgentElena Verall
Elena has been attentive and communicative throughout the lettings process. Her response and advices upon the condition of the property and her ability to enable maintenance and repairs, in a timely manner, were impressive. Elena is a true professional who I would highly recommend to anyone in the lettings business.
Claire · 30 March 2017
Agent replied · 31 March 2017
Hello Claire, well what can I say. Thank you for giving us your property to rent and thank you for being such good landlords, It has been an excellent result. The tenant is happy, landlord is happy and then of course so am I! Warmest regards, Elena x
★★★★★ 5/5
The Trusted AgentFantastic project management from Mansons
I was very impressed with the way that Mansons co-ordinated a conversion of a small galley kitchen . There were many different variables to take into consideration and they did a brilliant job of charting the course through this complex situation.
Special thanks due to Kayley McKnight.
Vicki · 30 November 2016
Agent replied · 22 December 2016
Thank you so much for the review Vicki! It was a pleasure overseeing the work to the kitchen and pleased it looks so good!
★★★★★ 5/5
The Trusted AgentSupport with flat purchase
Deborah at Mansons has been very helpful and supportive throughout the rather turbulent process of buying a student flat for our daughter in Sandyford.. Her expertise and knowledge has helped us to make a successful purchase and we are very grateful to her.
Hazel · 28 August 2019
Agent replied · 17 September 2019
Thank you for you lovely review. It was a 'challenging' transaction' but we got there in the end. I hope your daughter enjoys student living!! Deborah and The Mansons Team
★★★★★ 5/5
The Trusted AgentSmoothest letting process ever!
I am very happy to have worked with Mansons. Their service was one of the best I have dealt with and Gav was a real help throughout the whole process. Compared to other estate agents in the area this has to be one of the best!
Steven · 5 May 2016
Agent replied · 9 May 2016
Hey Steven,
Thank you ever so much Steven, your lovely comments have made my day!
Do come back to me again if you need any assistance, I will be more than happy to help.
Take care Steven - Gav
★★★★★ 5/5
The Trusted AgentBest agent
Elena has been so wonderful throughout the selling process. Her best quality is she always delivers what she promises. If she says she will follow up on something and get back, then she always does. She kept the chain moving so efficiently and patiently. Wonderful job.
Ekta · 7 December 2015
Agent replied · 8 December 2015
Dear Mrs Gulati, It has been a delight achieving a sale for you and we are so pleased we managed to see everything through to the finish line! We all hope you have a great Christmas and are very happy in your new home! Best regards, Elena and all the team at Mansons x.
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