Living Spaces Newcastle Upon Tyne reviews

★★★★★ 5/5

Google

Living Spaces have managed the tenancies for our flats for about 10 years and we have always been very happy with the service we have had from them.

Lynne · 23 September 2023

★★★★★ 5/5

Google

Very professional, efficient and prompt service from Living Spaces. Staff were excellent in supporting the process of renting a property, and the after-care has been excellent. All staff members were available to answer questions often within a few minutes and could be contacted by WhatsApp, email or telephone.PositiveProfessionalism

Greig · 20 June 2021

★★★★★ 2/5

Google

Bad beginning. I waited too long for the viewing, I called and emailed them, didn't get a response till next day! The agent claimed they were inside the property with other customers! I didn't see anyone entering or existing the property.

Hussain · 20 June 2022

★★★★★ 5/5

Google

Very professional, proactive and capable team of people. I had a purchase offer terminated by an overseas buyer a week before the completion with the tenants vacating which left me with a large mortgage and a vacant property. Within 10 days I had another buyer secured offering the same price. I highly recommend them.

Mohammad · 21 June 2019

★★★★★ 5/5

Google

Highly professional service from start to finish. Livingspaces has secured extremely good tenants for our residential portfolio for the last 36 months. Highly recommend them to any property owner/ landlord.

Mark · 20 June 2023

★★★★★ 5/5

Google

Very happy with the service me & my partner have received through Living spaces. Any queries, issues or concerns have always been answered in a timely manner, obviously the current pandemic has affected the time of responses, however they have always responded within a week. I have never received such a friendly, honest and helpful service from previous estate agents. I will be highly recommending Living Spaces to any friends or family that are considering moving. Thank you!

Olivia · 20 June 2021

★★★★★ 5/5

Google

Was able to get a property viewing quickly, and they were very friendly and supportive during the purchasing process. Would definitely recommend to family and friends.

Phoenix · 20 June 2023

★★★★★ 5/5

Google

Used them before and will use them again. Friendly and efficient.

Phillip · 20 May 2024

★★★★★ 1/5

Google

Failed to inform about a tight purchasing timeframe, until halfway through. Didn't pick up on vital communications. Unimpressed.

C · 22 December 2023

★★★★★ 1/5

Google

Moved into new flat with no code provided to get inside my apartment complex. Was provided with a fob which agents assumed would open apartment complex doors but it was instead to a different apartment’s garage bar? Slow response rate / non-responsive entirely to issues raised with broken window handles and taps. 2 stars because staff were friendly and efficient when signing paperwork off at start but rest has been quite chaotic and unprofessional.NegativeProfessionalism

W · 20 June 2021

★★★★★ 5/5

Google

I recently sold my property with Living Spaces and would recommend them as highly efficient and responsive throughout the process. I also purchased the same property from them over 5 years ago and the service then was very good which is why I chose to sell with them. I was always kept up to date on viewings/feedback and once my sale had been agreed the process ran smoothly and I exchanged contracts very quickly.

Sophie · 20 June 2021

★★★★★ 2/5

Google

Very slow at replying to emails

Gillian · 26 July 2024

★★★★★ 5/5

Google

Was a very professional and friendly service and would recommnend anyone intrested in renting out a property use these guys. Lauren was welcoming and engaging. Good Job all round

Andy · 20 June 2020

★★★★★ 1/5

Facebook

Since LivingSpaces took over the management of our beautiful apartment block the place has deteriorated significantly. They respond to maintenance queries with lies and bs. So sad to see the place deteriorate under their watch! Avoid them if possible!

Julie · 20 September 2021

★★★★★ 5/5

Google

Always an excellent professional service from the team at Livingspaces who I've used exclusively to source my tenants for the last 8 years. They recently successfully let two of my apartments within 1 week of going on the market! I wouldn't use anyone else.

Neil · 20 June 2020

★★★★★ 1/5

Google

Stay away or deal directly with your landlord. Even signing the contract was difficult. A rep sent the contract in a vague e-mail and insisted it be signed by both tenants and a witness. No further communication despite several attempts by phone and e-mail, so I paid £200 for a train across the country and a hotel room to come in to the office for 30 minutes. Walking in the office, the rep who sent the e-mail was rude and insisted she had said no such thing -- no witness was needed and that we didn't need to be in the office at all! It took a while to persuade her she had, in fact, sent that e-mail. When viewing the property we asked about parking (am sharing with a colleague and we each have a car): the rep said it came with a space and the use of visitor spaces dotted around for the second car. Turns out, the visitor spaces can only be used by people in other buildings, which I only found out after being told off for using a space by a building manager -- months later! So now one of us has nowhere to park due to a rep being badly informed.

Justin · 21 June 2018

★★★★★ 5/5

Google

We've used Living Spaces several times now for sales and for lettings. Communication is good and they are professional, pleasant and efficient.

Denise · 20 June 2023

★★★★★ 1/5

Google

I am so disappointed with the maintenance side of living spaces, which is why I do a review like this first time in my life. The first issue was when I moved in, they had no copy of the property's keys, so I needed to get them a cut to get the rented property re-painted before I moved in. This time my heating is not working for almost 2 weeks now, called the maintenance department straight away when I explained the issue and highlighted that the underfloor heating doesn't seem to work in the whole building. Instead of them addressing if there is an issue in the building, they sent out an engineer twice to check the panel in my flat who said there is nothing wrong. They handled me if I were completely lack of knowledge/stupid and said they have already explained how the system works. Then, I called them 3rd time as my heating still doesn't work, when I finally managed to get the details of the company who installed the underfloor heating and turns out there was a fault in the whole building they tried to fix, unsuccessfully. Living spaces although made me pay for the call out without fixing the issue and the way they handled me is really humiliating. You shouldn't question straight away the customer and think she is stupid without investigating if she is right...

Krisztina · 21 June 2017

★★★★★ 1/5

Google

Bad mannered women who came to meet me and my friend to view a flat! Only quickly and as briefly as she can say a few words and directly ask when are we moving in without allowing questions? When told we are looking to move in September but didn't wanna start too late to look for a flat. She directly lead us out of the flat and say "okay I'll take you off the system and you can contact us in September"! Could have managed this in a better way women!

Katryn · 21 June 2016

★★★★★ 4/5

Google

They were very open and helpful with the whole process, and were very quick to start the processes on fixing everything.

Rafael · 20 June 2023

★★★★★ 5/5

Google

Efficient, professional service, excellent communication throughout, I would highly recommend Living Spaces and I will definitely be using them again.

Charlotte · 20 June 2023

★★★★★ 5/5

Google

Service has always been excellent, prompt and good value for money.

John · 21 January 2024

★★★★★ 5/5

Google

The staff have all been freindly, helpful and , most importantly, professional. Over the last four years they have kept our properties occupied and in good condition. We look forward to doing more business with them in the near future.

Judith · 20 June 2020

★★★★★ 5/5

Google

Living spaces have been acting as managing agents for our property for over 10 years. They have a very professional lettings team who see to all the day to day issues, which allows us to get on with life.

Brian · 20 June 2020