Living Spaces Newcastle Upon Tyne reviews

★★★★★ 1/5

Google

I've been reporting a broken heater for more than a month now, no calls back, no updates and every time I call, its the same excuse. I Definitely do not recommend this agency to handle with your property maintenance, the chances of the matter going legal are huge.

Music · 22 November 2023

★★★★★ 1/5

Google

Complete lack of professionalism since day 1. I got the house without a proper shower for a week and a half. The level of inspection during the check-in and check-out clearly diverge in terms of details required. In general, the staff never pay attention to their responsibilities with regards to their clientele and the only time they bother to contact you is for getting your money. I would avoid them unless you are too desperate to get a house.

EDu · 21 June 2017

★★★★★ 5/5

Google

Living Spaces have been amazing from start to finish. They communicated well between all parties and were extremely helpful. I have used a number of other local estate agents and I found Living Spaces to be a cut above the rest in terms of customer service, reliability and integrity.PositiveValue

Jane · 30 September 2023

★★★★★ 5/5

Google

Outstanding service! Erin, Vikki, and the team made the process feel seamless. A very friendly, thorough and professional service that was expertly managed throughout. I cannot recommend the team at Living Spaces highly enough!

Jordon · 26 July 2024

★★★★★ 5/5

Google

The Living Spaces staff were consistently accommodating, efficient and helpful throughout the entire process, which made the daunting process of buying my first property run a lot smoother than it could have done! I would happily use their services again based on this experience.

Charlirose92 · 22 December 2023

★★★★★ 5/5

Google

Been working with living spaces for my property for almost 10 years - very professional, excellent service and a pleasure to work with.

Patrick · 24 December 2024

★★★★★ 5/5

Google

Living Spaces manage my property in Newcastle very efficiently and I am pleased with the service. Because I live elsewhere I feel that using a very professional firm such as Living Space is cost effective. Communications between us are fast and all the legal stuff a landlord needs is handled by them. I would not hesitate to recommend Living Spaces.

FCC · 21 June 2017

★★★★★ 5/5

Google

A truly professional, responsive and helpful agency. As a reluctant landlord they were supportive and helpful at ever step and at every enquiry. Having dealt with previous agencies in the area LS are a breath of fresh air. In a rough patch, no issue fazed them and communications were helpful and timely. 100% recommend in all aspects.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 20 June 2022

★★★★★ 1/5

Google

Any current rental tenants - please ALWAYS dispute your deposit deductions at the end of the tenancy as LivingSpaces will knowingly try and charge you for things that aren't your fault and that you've reported numerous times. Edit: In response to LivingSpaces reply stating that the checks are conducted thoroughly and evidenced based. Here's DPS confirming their claim was incorrect and refunding deposit money.NegativeProfessionalism

Nick · 26 August 2021

★★★★★ 5/5

Google

I have just completed a property purchase via Living Spaces. The sales specialist, Ms. Hannah Wilson, provided me with excellent services throughout the whole process. She could always find out the information quickly and professionally that I need. I am very pleased to continue to use their services in letting my property now and would recommend it to any potential buyers/sellers/landlords/tenants.PositiveResponsiveness, Quality, Professionalism, Value

CHAN · 26 August 2021

★★★★★ 5/5

Google

Had a couple of viewings with Lorna last year and it was a very easy and comfortable experience, she was very professional and friendly and made her best to solve any issues we would face in renting a property, I would definitely recommend her to show you around the area and her recommendations. Thanks Lorna.

Sam · 21 June 2017

★★★★★ 5/5

Google

Since being with living spaces we have felt that we had such great communication. We always received quick responses and updates. Any repairs or problems were solved quickly and efficiently. Our moving our process was so smooth and stress free! We couldn’t thank them enough for this STRESS FREE process. Thank you!!PositiveResponsiveness, Quality, Professionalism

India · 20 June 2022

★★★★★ 5/5

Google

David Coyne was very helpful and resolve an issue for me immediately.

James · 20 June 2021

★★★★★ 5/5

Google

The team were fantastic throughout the entire viewing and purchase process. They are all very friendly and eager to help. They were in constant communication, were able to answer any questions and helped moved things on as quickly as possible.

David · 20 June 2023

★★★★★ 5/5

Google

Great experience with Living Spaces in selling our apartment - they worked really hard to advance the sale, communicated effectively, responded efficiently, and showed a lot of empathy and understanding. Highly recommended!

Chris · 22 December 2023

★★★★★ 5/5

Google

Thomas Allender was very helpful and efficient in sorting out an issue with the original flat we intended to rent. He was very empathetic to our needs and managed to negotiate a better flat for the same price.PositiveProfessionalism

SG · 20 June 2021

★★★★★ 5/5

Google

Very professional and answered all issues or questions I had instantly. Put my mind at ease , and made the while moving process as simple as they could. Tom very helpful, messaged me as soon as I had any queries , made my decision to move easier than I had anticipatedPositiveResponsiveness, Quality, Professionalism, Value

Alfie · 20 June 2021

★★★★★ 5/5

Google

Fantastic service from valuation through to agreeing sales. Helped with both my sale and purchase and were approachable, responsive and helpful throughout what can be a very stressful time. Am confident this quality service will continue through to the end of the transactions. Having (attempted) to use other agents I would now look no further than Living Spaces.

Andrew · 20 June 2020

★★★★★ 5/5

Google

Living spaces has been a positive experience during my time with them so far. Dealt with any issues we have had promptly, and have great communication.

Orla · 20 February 2024

★★★★★ 5/5

Google

Living spaces are always friendly and quick to respond. If there are any problems they get someone out to look into it asap and the contractors are always lovely too. Every Living Spaces team member that I have been in contact with have been fab!PositiveResponsiveness, Professionalism

Kira · 20 June 2022

★★★★★ 5/5

Google

Living Spaces is the best estate agents I used in Newcastle. Super easy and fast process to move into rented accommodation, and they also offered a lot of support after the move in day. The girls and guys there have been extremely helpful, also they have the best Maintenance team!PositiveQuality, Professionalism, Value

Stefan · 20 June 2021

★★★★★ 5/5

Google

Living Spaces have looked after my property in Newcastle for many years. They're the most efficient managing agent I've ever come across - when things need doing they're proactive, presenting solutions not problems, and the team are a delight to deal with. I wish my London managing agents were in the same league as Living Spaces...!

David · 20 June 2020

★★★★★ 1/5

Google

We were so disappointed with this estate agent when renting with them. The only positive is that some staff are quite friendly if you can ever get through to them but even then they say they will sort out the issue and then you are waiting days or even weeks on end without a follow up and end up having to chase them up on it. Throughout the time renting from them the quality of service just seemed to get worse and worse. To make matters worse they tried to charge us for things when we moved out that we had reported to them multiple times with no response from them. I was shocked as I had thought this company had a good reputation however from reading the previous reviews I completely agree with all that have complained about them being unresponsive and unprofessional. Extremely disappointed and will never be using them again or recommending them to anyone in future.NegativeResponsiveness, Professionalism

Jessica · 26 August 2021

★★★★★ 5/5

Google

From purchase through preparation to let and on through to the arrival of my new tenants Living Spaces support has been superb. A thoroughly professional, caring team.

Dinz · 23 October 2023