Trusted Agent profile · Newcastle Under Lyme
★★★★★
181 reviews across 1 platform
71 High Street, Newcastle Under Lyme, ST5 1PN
Reeds Rains,'s office in Newcastle Under Lyme, at 71 High Street, is rated 4.3 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.3.
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
5/5
GoogleReeds Rains just help to find the dream house to rent. I was trying with another agency and they were very bad and treat it me like hell. But Reeds Rains are amazing. They help me a lot. Amy,she is a star. She treat me perfectly and made me believe that everything it will be ok. She really did a lot for me! No words. Onestly!! I recomand Reeds Rains and especially Amy. They are the best.
5/5
GoogleJenny has been very accommodating throughout the process, working around us to book viewings and answer questions! Would highly recommend!
Thank you for your kind comments and 5 star review. This is really appreciated and is very welcome. We do go out of our way to help people in the moving process. Peter O'Brien, Branch Manager.
5/5
GoogleI have recently contacted Lauren Andrea about a property Reed Rains had on there website, Lauren was very help with any questions we had regarding the property and her quick responses and communication were second to none keeping us up to date with any information that may have been relevant to us.
4/5
GoogleSearching for a good letting agent and came up with a list. I decided to checked on Newcastle Reeds Rains as they were awarded the Agent Guide Award 2019. They helped us get a house to be rented eventually despite some problems. They are efficient and great customer service even extremely busy. I would highly recommend them. Thanks to Mike and Lauren.PositiveQuality, Professionalism, Value
5/5
GoogleWe had a really smooth transition when working with Joshua. He was amazing and had great communication and we were in within 2 weeks which was much appreciated!
5/5
GoogleWe've recently let a property with Reeds Rains Jack was very professional when valuing the property and got it let quickly. Lauren saved the day arranging a local roofing company to quickly fix a leak before the tenants moved in, she is now helping us find our next project and answering all our questions without delay.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommend Reeds Rains in Newcastle. Lauren Andrea was the estate agent who was very helpful to me in getting my home . I was new to this country when i came here. She was very kind to guide me through the process of renting and helped me to get the home at the right time. Thank you Lauren.PositiveResponsiveness
5/5
GoogleWe brought our new home from Reeds Rains, Jack Bridget has been our guide throughout. Any questions we have had he has responded to quickly. Very happy. Thanks Jack. 😊 …
5/5
GoogleLauren has been very helpful, professional and responsive since the start of my buying journey. Very satisfied with the service.PositiveResponsiveness, Professionalism
Thank you for your kind comments and we are very pleased that you have found the service to be 5 star.
5/5
GoogleWe’ve been very happy with the support Dee has given us throughout our home buying process. She’s been attentive, professional, and always willing to help with any questions we’ve had. Her communication has been clear and timely, which has made everything feel much less stressful. We’re really grateful for her assistance!
5/5
GoogleLauren is very professional and keeps in touch with us whenever we need her. She is always quick to reply and sorts out any issues that we may come across swiftly and without any problems. We have never had a negative encounter with her and will be happy to continue communicating with her about our home.PositiveResponsiveness, Professionalism
5/5
GoogleGot my very first rental property in the UK, from Reeds Rains Newcastle-under-Lyme, and I must thank Jack Damjanovic for his support throughout the process. Highly recommended.
5/5
GoogleIn fact , I appreciate this agency , they work effectively and i was happy with my renting process especially Lauren Andrea who was very cooperative with my questions and worries during the process , hoping to continue with this agency Thank you
5/5
GoogleI've worked with Jack Damjanovic on several occasions now and can honestly say he goes the extra mile, when you are selling a property you obviously seek 3 to 4 valuations for comparison, Jack's prep and study of the market place was head and shoulders above all the other agents, service in a word.
5/5
GoogleReeds Rains and in particular Jack Damjanovic has been a refreshing change, having had huge frustrations with another local agency. He is very personable, proactive, and efficient. He has solved various problems for us along the way. Good job thanks!
5/5
GoogleLauren, Jack and the team have been fantastic in finding us a property to rent. They always return calls, and done everything they can to ensure the process has been as quick and stress free for us as possible.
1/5
GoogleThe manager jack was rude definitely Deceptive, made numerous lies between myself & the landlord In turn the landlord was overbearing Brash & rude ,losing my trust realising I could not except his rules so declined the tenancy Real eye opener……Ric Bell
5/5
GoogleLauren has been dealing with our sale and related enquiries; she is always welcoming and friendly and offers sound advice, nothing is too much trouble for her and she is willing to go that extra mile. Thank you for a great service.
1/5
GoogleThe worst estate agent ever. I know you can't help who is marketing the house you are interested in but please avoid reeds rains. They messed us about with our offer and asking price. Almost three months after the sale, the "sold" sign is still up. I've tried calling, emailing and writing with no avail except one email saying they will take it down. The sold sign been placed into the brick wall which has damaged our wall. AVOID.
5/5
GoogleJack Damjanovic and Jack Bridgett did a really thorough job in finding us a new tenant. Three weeks and a day from listing to the tenant moving in. Definitely use Reeds Rains and the two Jacks again.
5/5
GoogleI'm in the process of purchasing a property through Reed Rains. Lauren Andrea has been very helpful with any requests I have made and the whole team are very professional. Very happy with the service so far.
5/5
GoogleI am currently being supported by Lauren with my rental application, the process is being carried out in a very professional manner and Lauren is being extremely helpful and supportive. Great Service from a lovely team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would highly recommend Reeds Rains in Newcastle! I had the pleasure of dealing with a lovely lady called Beth Griffin who was very polite, very responsive and found me my perfect home very quickly! Thank you so much Beth :)
5/5
GoogleThank you to all the very professional Reeds Rains' team in Newcastle under Lyme for assisting with our sale and purchase. With regard to the property viewings, Jenny's property knowledge, friendly personality and willingness to go the extra mile to help is appreciated.
Thank you for your kind comments and 5 star review. This is very much appreciated and welcomed by all the staff, particularly Jenny. Peter O'Brien, Branch Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Newcastle Under Lyme office has 181 reviews across 1 platform: 181 on Google.
Reeds Rains, Newcastle under Lyme is rated 4.3 out of 5 across all 181 reviews, and 4.3 out of 5 on Google from 181 reviews.
Reeds Rains, Newcastle under Lyme, 71 High Street, Newcastle Under Lyme, ST5 1PN.
