5/5
GoogleWe are absolut happy with the servuse provided by Georgina
Agent replied · 24 October 2024
Thank you very much for taking the time to leave Georgina this lovely personal review. BJB Newcastle, Sales Team.
Trusted Agent profile · Newcastle Under Lyme
Butters John Bee Newcastle Under Lyme reviews
★★★★★
1,754 reviews across 2 platforms
36 High Street, Newcastle Under Lyme, ST5 1QL
Butters John Bee's office in Newcastle Under Lyme, at 36 High Street, is rated 4.4 out of 5 across 1,754 reviews on two platforms, including 681 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newcastle Under Lyme.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
Google1/5
TrustpilotVery unprofessional and dubious company
Had viewing arranged today with Marcin. He was punctual and helpful at the viewing.
5/5
TrustpilotThanks BJB Crewe
Michael and the team at Crewe have been in regular contact with me over this lockdown period giving me advice and reassurance with my rental property...I really appreciate the peace of mind their contact gives me.
5/5
TrustpilotVery happy with the service Butters…
Very happy with the service Butters John Bee has provided. Especially a big shout out to Ben who was efficient,excellent customer service skills and dealt with the problem in a swift timely manner. Thank you :)
5/5
GoogleExcellent service from the team in Newcastle-under-Lyme. Georgina always kept me informed of the progress of our sale and didn’t hesitate to answer any questions that I had.
Agent replied · 15 June 2024
Hi Brian, Thank you for leaving Georgina a lovely review. Kind Regards BJB Newcastle Sales
5/5
TrustpilotExcellent service from Jason and Hayley from Stafford Butters John Bee
Excellent service from Jason and Hayley when renting my house out through Butters John Bee Stafford. I was constantly kept up to date with everything that was happening and they went out of their way to find the ideal tenant and speed up the renting process. I Couldn’t recommend them highly enough, thank you for everything
Agent replied · 12 June 2024
Dear Susan, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. If you have any further questions, please give us a call. We're always happy to help! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Stafford estate agents
5/5
Trustpiloteverything worked well
everything worked well. Jenna was brilliant
Agent replied · 12 June 2024
Dear John,Thank you for taking the time to review our service. I am delighted to hear that you found our processes to be efficient and I am looking forward to working with you in the future.Kind regards,Jenna StelfoxLettings Manager
5/5
GoogleOlivia, the estate agent who showed us the property, was incredibly polite and informative. She made the viewing enjoyable and provided us with all the necessary details. Highly recommended! Thanks, Olivia!
Agent replied · 15 June 2024
Thank you for your kind words Lilly. Kind Regards Olivia
4/5
TrustpilotElisha has been fantastic
Elisha has been fantastic, juggling the issues Ive had whilst renting my property out. She kept me updated and informed and nothing was too much trouble. Really appreciate all the hard work. Thanks Elisha :)
5/5
GoogleThanks for coming out so quickly Stacy and being so thorough in capturing the issues. We’re left with a great confidence that all will get sorted.
Agent replied · 15 June 2024
Hi Dave, Thank you for leaving me a lovely review, it was a pleasure to meet you. Regards, Stacey Property Management Manager
5/5
TrustpilotGovernment nonsense
Having been caught up with the UK government's latest wheeze regarding electrical certification for rental properties. I would like to thank Debbie Ashford-Thom for following through with issues raised in this process. Most prompt and courteous.
5/5
GoogleI have to say it's been an absolute pleasure dealing with Stacey at BJB , would highly recommend her expertise and knowledge within the property management industry!!!
Agent replied · 15 June 2024
Hi Kelly, Thank you so much for leaving me a lovely review. Regards, Stacey Property Management Manager
5/5
Googlekris was fantastic and super informative. Made the moving process really clear!
Agent replied · 23 August 2024
Thank you very much for taking the time to leave Kristianne this lovely personal review. BJB Newcastle, Sales Team.
5/5
GoogleKristianne explained everything clearly as we haven't moved for over 20 yes .thank you bjb
Agent replied · 23 August 2024
Thank you very much for taking the time to leave Kristianne this lovely personal review. BJB Newcastle, Sales Team.
5/5
GoogleGeorgina brilliant service. I am a first time buyer and she explained the process thoroughly
Agent replied · 23 August 2024
Hello, Thank you very much for taking the time to leave Georgina this lovely personal google review. BJB Newcastle, Sales Team.
5/5
TrustpilotIm a contractor working for butters…
Im a contractor working for butters John Bee they have a Friendly head office team and each property manager are very easy to speak to and help out much as they can. Overall working for them so far has been a great experience and hope to last for years to come. Thomas Beff Cleaning Services
Agent replied · 12 June 2024
Hi Thomas, we are very happy with your positive feedback, Thank you for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotSophie a Credit to bjb
Sophie from bjb has provided the most exceptional service from the day we met to put my house on the market to it being Sold.
5/5
GoogleI found Kristianne to be very friendly , helpful and professional and would not hesitate to recommend Butters John Bee
Agent replied · 15 June 2024
Dear John, Thank you for taking your time to leave a review here & with a special mention to our valuer Kristianne. I will be sure to pass on your kind words. If we can assist moving forward in any shape or form then please do not hesitate to contact ourselves. Best wishes, Ryan ~ Residential Sales Branch Manager at BJB Newcastle
5/5
GoogleRunning late to viewing but Ryan kindly waited. Much obliged
Agent replied · 11 January 2025
Thank you so much for leaving me a review here, much appreciated. All the very best. Ryan Cheetham ~ Residential Sales Branch Manager at BJB Newcastle
1/5
TrustpilotDreadful dreadful dreadful
Would be minus zero if I could
5/5
GoogleFantastic customer service from Stacey at butters John bee Newcastle. Managed to sort out any problems I had over the phone, felt very Reassured. Would recommend them to everyone 👍 …
Agent replied · 15 June 2024
Hi Kane, Thank you for the lovely review :-) Kind Regards Stacey O'Hara Property Management Manager
5/5
GoogleI contacted the Newcastle office to arrange a viewing on a rental property for my son. We were greeted at the Property by Olivia, who was friendly, courteous and very helpful.
Agent replied · 15 June 2024
Thank you for leaving Olivia such a great review. Kind regards Abigail Lettings Manager
5/5
GoogleThankyou Kristianne Edmondsonfor providing a professional service and great detailed information for the property we aim to sell.
Agent replied · 15 June 2024
Thank you Kirsty for taking your time to leave a review here & with a special mention to Kristianne - I will be sure to pass on your kind words. BJB Sales Team, Newcastle.
5/5
GoogleI have been dealing with Stacey at BJB branch in Hanley who has been extremely helpful in such tough times! She has been friendly, professional and has helped sort out all issues dealing with bad tenants! Thank you so much !!PositiveProfessionalism
Agent replied · 15 June 2024
Thank you for the 5* review around Stacey Ohara at the newcastle branch. Kind Regards Abigail - Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Butters John Bee Newcastle Under Lyme
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newcastle Under Lyme.
